Windows Email App Run Amuck ??


NorPlan4

Member
Local time
3:39 PM
Posts
10
Location
Eastern Ontario
OS
Windows 11 Microsoft
Problem started back May 21st when that Heavy Duty Storm passed through Eastern Ontario, 5 days without Power , then Power Surges that did me me in on my Laptop..

My Windows Email App Blitzed, I lost a couple email accounts , wasn't able to get them back through the App.. Only email addresses that stayed were the Administrative Email and the Email related to the ISP....

I found out through a local Tech Repair Shop that there is problems with the Windows Email App and that Microsoft is working on it and when they will have an Update to fix the problem is the question ?? Yes I can access the lost email accounts through my Browser but it was so convenient through the App and get Notified of an incoming email in the box..

Last time I attempted an Update I got an Error Code (0x80073712) it was an Cumulative Update for Windows.. Explanation was , Some Update Files are Missing or Have Problems.. Have thought of Removing the Windows Email App and Re Downloading it from the MS Store but if there is a problem with the App that may not be a good idea ??

Thoughts & Opinions Appreciated, Cheers Thanks
 
Windows Build/Version
Updated to Windows 11 when it became available (21H2 22000.194

My Computer My Computer

At a glance

Windows 11 Microsoft
OS
Windows 11 Microsoft
Computer type
Laptop
Manufacturer/Model
Hewett Packard
First thing I would try is to make sure Windows is fully up to date, then go to settings, apps, apps & features, scroll down to Mail and Calendar click the three little dots and look at the options there, one will be reset.
If that does not help try running the MS Store app and try check for updates there.
Restart the computer after any updates have been installed to make sure any 'in use' files can be updated.
I have not noticed any issues with the mail app and updates for it and Calendar seem to come through on occasion without problems.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
Maybe one of these from Advanced Options?

1658158840219.png
 

My Computers My Computers

  • At a glance

    Win 11 Pro (25H2 RP)Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40...32GBNvidia GeForce GTX 1650, Intel UHD 630
    OS
    Win 11 Pro (25H2 RP)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
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    256GB and 1T SSD
    Internet Speed
    500MB
    Browser
    Edge (Stable)
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  • At a glance

    Win 11 Pro (RP)Intel(R) Core(TM) Ultra 9 275HX (2.70 GHz)32GB DDR5-5600NVIDIA® GeForce RTX™ 5060 8GB
    Operating System
    Win 11 Pro (RP)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 5 16IAX10 - Type 83NX
    CPU
    Intel(R) Core(TM) Ultra 9 275HX (2.70 GHz)
    Memory
    32GB DDR5-5600
    Graphics card(s)
    NVIDIA® GeForce RTX™ 5060 8GB
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    WD Green SN3000 (2TB)
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    Keyboard
    Logi MX Keys
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    Logi MX Anywhere 3
    Internet Speed
    500MB
    Browser
    Edge
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    MS Defender
First thing I would try is to make sure Windows is fully up to date, then go to settings, apps, apps & features, scroll down to Mail and Calendar click the three dots
I have not noticed any issues with the mail app and updates for it and Calendar seem to come through on occasion without problems.
That's the thing I've tried a few times Updating to No Avail.. I keep getting Error Code (0x80073712)... Apparently Microsoft knows there is a Problem with the Windows Mail App, Just when they will put out an Update correcting the problem is anybody's guess ??
 

My Computer My Computer

At a glance

Windows 11 Microsoft
OS
Windows 11 Microsoft
Computer type
Laptop
Manufacturer/Model
Hewett Packard
That error code means a file needed by Windows update is missing or corrupt, have you tried SFC /scannow to fix or identify any issues, what was the outcome?
Are you using any Windows customisation software, specifically any that interfere with Windows update components?
Have you tried a repair install?
Can you provide more detail and/ or a link to the issue the tech repair shop claims Microsoft are aware of with the mail app.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
Have you tried a repair install?

It really does work. Did one recently to fix a issue I was having.

 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.8737Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 25H2 26200.8737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4505)
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    750Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.8737Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.8737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26200.8737
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    iGPU Intel UHD Graphics 630
    Mid-Tower Desktop
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