"Windows Encountered a Problem installing the drivers for your device"


Globespy

Well-known member
Member
Local time
6:45 AM
Posts
118
OS
Win 11 23H2 Enterprise
Clean install of Win 11 22H2 on new NVME drive.
Was going through the normal process of updating drivers from my motherboard manufacturer (much newer than the often ancient Windows drivers).
Tried using the installers (Gigabyte) which failed to do anything at all, even though they seemed to work fine - the driver in Device Manager stayed the same generic.
Next thing I tried was pointing Device Manager to the correct inf file (Have Disk/Choose a driver - even the older Microsoft one doesn't work), and that's when the problem message started.
I uninstalled the device (Realtek 2.5GBe Ethernet Controller - on motherboard), and now my device manager has an entry for an ethernet controller that will not accept any drivers without the same message (see pic), and I've ran the troubleshooters (useless) and am no without Ethernet, relying on spotty Wi-Fi.
Hopefully someone can help
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My Computer My Computer

At a glance

Win 11 23H2 EnterpriseRyzen 9800X3DG.Skill Trident Z RGB 6200MT CL30MSI RTX 5090 Suprim SoC
OS
Win 11 23H2 Enterprise
Computer type
PC/Desktop
Manufacturer/Model
Self-Built
CPU
Ryzen 9800X3D
Motherboard
MSI MAG X870 Tomahawk WiFi
Memory
G.Skill Trident Z RGB 6200MT CL30
Graphics Card(s)
MSI RTX 5090 Suprim SoC
Sound Card
Sound Blaster G8
Monitor(s) Displays
LG C2 42 Main Desktop, 3x Gigabyte FI32Q in a triple array for gaming simulations
Screen Resolution
3840x2160, 2560x1440 (3)
Hard Drives
WD SN850X 2TB M.2 NVME (OS Drive), WD SN850X 2TB M.2 NVME, 2x Crucial 2TB SSD, Crucial 1TB SSD, Seagate Barracuda 2TB HDD
PSU
NZXT C1200 Gold ATX 3.1-Fully Modular/Low-Noise-1200 Watts-12V-2x6 Connector-Zero Fan Mode-100% Japanese Capacitors
Case
NZXT H7
Cooling
EK AIO Elite 360mm Elite
Keyboard
Razer Huntsman V3 Pro
Mouse
Logitech G502X
Internet Speed
1GB
Browser
Edge Chromium
Antivirus
Windows Defender
This is the Realtek driver you are trying to install here?:
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My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2Intel i7-13700KCorsair Vengence 5600 - 32GBMSI RTX3060 Ventus 2x 12GB
    OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel i7-13700K
    Motherboard
    MSI PRO Z790-A WiFi
    Memory
    Corsair Vengence 5600 - 32GB
    Graphics Card(s)
    MSI RTX3060 Ventus 2x 12GB
    Sound Card
    On board - Realtek ALC4080
    Monitor(s) Displays
    LG 27GL850
    Screen Resolution
    2560 x 1440
    Hard Drives
    WD Black SN850X Nvme - 1TB
    WD Black 6TB HDD 256MB cache CMR
    WD Black 6TB HDD 128MB cache CMR
    PSU
    Corsair RM850x
    Case
    Fractal Design - Define 7
    Cooling
    Deepcool AK400
    Keyboard
    MS KC0405
    Mouse
    MS Model 1113 / MS Wireless Mobile Mouse 3500
    Internet Speed
    940 Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
    Other Info
    I have a Case Speaker!
    I have a Blueray Disk drive!
  • At a glance

    Windows 10 Pro 22H2i7-9700KCorsair Vengence 32GBEVGA GTX1060
    Operating System
    Windows 10 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    i7-9700K
    Motherboard
    Asus Prime Z390-A
    Memory
    Corsair Vengence 32GB
    Graphics card(s)
    EVGA GTX1060
    Sound Card
    On Board
    Monitor(s) Displays
    Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD Black Nvme 500GB
    Toshiba X300 5TB
    PSU
    Corsair RM850x
    Case
    Antec P101 Silent
    Cooling
    CoolerMaster Hyper T4
    Keyboard
    MS KC0405
    Mouse
    Logitec M-U0007
    Internet Speed
    940 Mbps
    Browser
    Firefox
    Antivirus
    Avast!
    Other Info
    I have a Case Speaker!
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