Windows.old Windows 10 info


Matsuoka

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Hello everyone, how are you? I'm in a bind and I hope someone can help me. You see, I updated my Windows PC 8 days ago and as you know, a folder called windows.old was generated that seems to be automatically deleted after 10 days. My PC won't turn on right now because it doesn't recognize the hard drive. I have no idea what happened, but the green component is hot, so it's still active. However, I still don't know what the problem is. My PC only turned on two days after the update, so I wondered if, hypothetically speaking, I would figure it out in a few months. Would the Windows.old folder still be there? With time to transfer it to a USB stick or would you turn it on and it would be permanently deleted?
 

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Hello. I do not believe I will be the one to solve your computer issues but I'm sure it would help if you can provide more info.
You say your "pc won't turn on right now". Then you state "or would you turn it on ". This is a bit confusing.
What is the "green component" you speak of?
More details will get someone's attention that might be able to help you.
 

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Well, the easiest thing is to take it to a technical service, but I don't have enough money. My question is about the windowns.old folder, since it is deleted after 10 days. If I only use it for two days and "in a few months, when I can afford it, maybe I can use it thanks to technical support", would the Windowns.old folder still exist or was it already deleted?
 

My Computer My Computer

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Windows 10
OS
Windows 10
Computer type
PC/Desktop
Manufacturer/Model
alpha
Don't know as I have never kept the windows.old folder more than a couple of weeks.
 

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    Clean Install 26200.9168 Secure boot is on.AMD Ryzen 7 8845HSDDR5-5600 / PC5-44800 DDR5 SDRAM SO-DIMM32GAMD Radeon 780M
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    Clean Install 26200.9168 Secure boot is on.
    Computer type
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    Beelink SER8 Mini
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    AMD Ryzen 7 8845HS
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    AZW SER8 AMD Promontory/Bixby FCH
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My question is about the windowns.old folder, since it is deleted after 10 days.
If the 10 days haven't passed yet you can extend this to 60 days. You can extend again before the 60 days has passed.

 

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    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
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    Acer Aspire 3 A315-23-R9VY
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    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
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    Intel® Core™ i5-520M
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    0T6M8G
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    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
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    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.
My PC won't turn on right now because it doesn't recognize the hard drive.
If your HDD is not being recognized, but the green component electronic board on the bottom of the drive is warm, then it is getting power but either the Data cable has become unplugged, or the drive may have failed.

This has nothing to do with the C:\:Windows.old folder. That folder is created after a major update with all your user files and programs. This gives you 10 days to copy those files over to your C:\Users\UserName folder if they are not there, but most files should be there after an update. If the 10 days have expired than the contents of that folder are deleted. Unless you made an Image of your computer after the update, you will not be able to access this C:\Windows.old folder with the contents in it after 10 days.

This has nothing to do with your computer not booting.
Check and reseat the data cable from your drive to the motherboard. Try a different cable and another SATA port on the motherboard.

You can also remove the drive and attach it to a working computer with a USB Adapter or Enclosure. The drive may not boot the computer but the drive may be accessible enough to copy the files off of it. You than can run Diagnostics on the drive to check its health. like DiskGenius and or Crystal Disk Info, both available in my signature. View the SMART Info, if it is anything less than GOOD, it needs to be replaced.
 
Last edited:

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Gigabyte Z390 UD
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Intel Core i7 9700K 3.60
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Cyberpower PC
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Water cooled
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Backlit Cyberpower gaming keyboard
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1 GB mbps
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Brave
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Windows Security
I would not count on the windows.old folder being there past 10 days. I have to speculate here as you have not give any details about your computer specs.
We have no idea of what you are working with. What error code are you getting?
My PC won't turn on right now because it doesn't recognize the hard drive. I have no idea what happened, but the green component is hot, so it's still active. However, I still don't know what the problem is. My PC only turned on two days after the update,
Not sure what you mean by "green component."
Assuming your no-boot is drive related, If your hard drive worked after you upgraded but now is no longer recognized, it's one of 2 things. You drive has crashed OR your BCD is corrupted. Chances are it is defective so your question about windows.old is probably moot anyway. When a drive goes, everything goes with it. This is why we stress over and over here the importance of backing up one's data. The only exception would be if a user is syncing his personal data to Onedrive. In that case, even if a drive crashes, the data is still safely stored in Onedrive.

If you go into bios, is the drive recognized there? If it is, You could attempt to boot to any live Linux distro to see if you can copy the data to external media. However, If the drive is not readable not even this method can recover your files. If you can not get into bios, that's a sign of bigger issues.
 

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    Windows 11 Pro 25H2 26200.9168
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    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
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    DELL 0J37VM
    Memory
    32 gb
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    none-Intel UHD Graphics 630
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    Integrated Realtek
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    Benq 27
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    2560x1440
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    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
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    MT
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    Dell Premium
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    Logitech wired
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    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
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    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
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    Benq 27
    Screen Resolution
    2560x1440
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    1TB Crucial nvme
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    Logitech wired
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    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

My Computer My Computer

At a glance

Windows 10
OS
Windows 10
Computer type
PC/Desktop
Manufacturer/Model
alpha
Si su HDD no es reconocido, pero la placa electrónica del componente verde en la parte inferior de la unidad está caliente, entonces está recibiendo energía pero el cable de datos se ha desconectado o la unidad puede haber fallado.

Esto no tiene nada que ver con la carpeta C: \ Windows.old . Esta carpeta se crea tras una actualización importante con todos los archivos y programas de usuario. Esto le da 10 días para copiar esos archivos a la carpeta C:\Users\UserName si no están allí, pero la mayoría de los archivos deberían estar allí después de una actualización. Si transcurren los 10 días, se eliminará el contenido de esa carpeta. A menos que haya creado una imagen de su ordenador después de la actualización, no podrá acceder a esta carpeta C:\Windows.old con su contenido después de 10 días.

Esto no tiene nada que ver con que tu computadora no arranque.
Revisa y vuelve a conectar el cable de datos de la unidad a la placa base. Prueba con otro cable y otro puerto SATA en la placa base.

También puede extraer la unidad y conectarla a una computadora que funcione con un adaptador USB o una carcasa. Es posible que la unidad no arranque la computadora, pero podría ser lo suficientemente accesible como para copiar los archivos. Luego, puede ejecutar diagnósticos en la unidad para comprobar su estado, como DiskGenius o Crystal Disk Info, ambos disponibles en mi firma. Consulte la información SMART ; si no está en buen estado, debe reemplazarse.
Muchas gracias, me ha sido útil su información. Sin embargo, tengo una duda más. ¿El tiempo pasa durante esos 10 días incluso con la PC apagada? ¿O solo reacciona al encenderla?
 

My Computer My Computer

At a glance

Windows 10
OS
Windows 10
Computer type
PC/Desktop
Manufacturer/Model
alpha
I know, but if I don't turn on the PC, does the time pause or continue to pass during the 10 days?
The time still passes whether the PC is turned on or not.
 

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  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.
  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR was a 2-in-1 convertible Lenovo Yoga 11e (1st gen) type 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device. This has now been sold. It has been replaced by my System Eight.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.
I would not count on the windows.old folder being there past 10 days. I have to speculate here as you have not give any details about your computer specs.
We have no idea of what you are working with. What error code are you getting?

Not sure what you mean by "green component."

Assuming your no-boot is drive related, If your hard drive worked after you upgraded but now is no longer recognized, it's one of 2 things. You drive has crashed OR your BCD is corrupted. Chances are it is defective so your question about windows.old is probably moot anyway. When a drive goes, everything goes with it. This is why we stress over and over here the importance of backing up one's data. The only exception would be if a user is syncing his personal data to Onedrive. In that case, even if a drive crashes, the data is still safely stored in Onedrive.

If you go into bios, is the drive recognized there? If it is, You could attempt to boot to any live Linux distro to see if you can copy the data to external media. However, If the drive is not readable not even this method can recover your files. If you can not get into bios, that's a sign of bigger issues.
does not recognize the drive in the BIOS
 

My Computer My Computer

At a glance

Windows 10
OS
Windows 10
Computer type
PC/Desktop
Manufacturer/Model
alpha
The time still passes whether the PC is turned on or not.
I have a question about how Windows deletes the files if it is not connected, how does it realize that 10 days have passed?
 

My Computer My Computer

At a glance

Windows 10
OS
Windows 10
Computer type
PC/Desktop
Manufacturer/Model
alpha
You're focusing on windows.old. The big picture is worse that whether windows.old is present or not. If your drive has crashed, No data on the drive (including windows.old) can be read. Windows can not be seen. The fact that bios does not see the drive to be present is a good indication that the drive is defective. I asked for the error message you get when you try to boot up

I don't know what kind of drive you have.
If it is a sata drive, check your sata connections on both ends of the cable to make sure it hasn't become loose. Check it's power connection to make sure it's getting good power.
If it's an nvme drive about all you can do is reseat it. Try setting your bios to default to see if the drive is detected
If neither of those make a difference, you will have to use process of elimination by swap testing components.. The most logical one to start with is the drive. Install another drive to see if bios detects it OR put your drive into another system. If it's not detected there you know the drive is bad.

All you have told us is you have an Alpha PC. Is it in warranty.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

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