Windows security won't open


debgram2000

debgram2000

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Windows 11
None of my Windows defender related stuff will open. I have Norton 360 ultimate security and don't need defender running so I wanted to disable it. Also the virus and threat protection, I get this pop up box2024-10-20_15h52_50.pngI ran the re reregister store files and I get a lot of red lines. 2024-10-20_15h55_00.png
 
Windows Build/Version
22631.4317

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security
debgram2000 said:
don't need defender running so I wanted to disable it.
Click to expand...
The proper way would be to set Norton to register with Defender, thereby disabling defender and leaving Norton as your only realtime protection.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11 Home 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
The Admin restriction message

You could try resetting Group Policies

www.elevenforum.com

Reset All Local Group Policy Settings to Default in Windows 11

This tutorial will show you how to reset all Local Group Policy Editor settings back to the default "Not configured" state in Windows 10 and Windows 11. This will reset all group policies back to default whether they were configured in the Local Group Policy Editor or manually in Registry...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Did you use some kind of script to disable Defender?
 

My Computers

System One System Two

  • OS
    Windows Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security
glasskuter said:
The proper way would be to set Norton to register with Defender, thereby disabling defender and leaving Norton as your only realtime protection.
Click to expand...
how do I do that?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security
debgram2000 said:
I have Norton 360 ultimate security and don't need defender running so I wanted to disable it. Also the virus and threat protection, I get this pop up box
Click to expand...
That brings up the question, have you done anything trying to disable it?

I can not attest to Norton as I wouldn't touch that AV with a 10 foot pole, but normally the 3rd party AV registers itself during install. Also normally, once a 3rd Party AV registers with Defender your settings>security will reflect that another AV is managing your protection.
Question 1- Is Norton running in task manager?
Quetion 2 Is Windows Defender running in task manager?

If both are running, the only suggestion I have is to completely uninstall Norton using its removal tool, and restart. Verify that you can access Windows security settings correctly and nothing is grayed out. If anything is grayed out with Norton uninstalled, now is the time to troubleshoot that issue.
Reinstall Norton again to see if it will register correctly in windows security and automatically disable defender.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
glasskuter said:
That brings up the question, have you done anything trying to disable it?

I can not attest to Norton as I wouldn't touch that AV with a 10 foot pole, but normally the 3rd party AV registers itself during install. Also normally, once a 3rd Party AV registers with Defender your settings>security will reflect that another AV is managing your protection.
Question 1- Is Norton running in task manager?
Quetion 2 Is Windows Defender running in task manager?

If both are running, the only suggestion I have is to completely uninstall Norton using its removal tool, and restart. Verify that you can access Windows security settings correctly and nothing is grayed out. If anything is grayed out with Norton uninstalled, now is the time to troubleshoot that issue.
Reinstall Norton again to see if it will register correctly in windows security and automatically disable defender.
Click to expand...
Norton is running in task manager but I don't see defender. Defender stuff is running in services though
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security
antspants said:
The Admin restriction message

You could try resetting Group Policies

www.elevenforum.com

Reset All Local Group Policy Settings to Default in Windows 11

This tutorial will show you how to reset all Local Group Policy Editor settings back to the default "Not configured" state in Windows 10 and Windows 11. This will reset all group policies back to default whether they were configured in the Local Group Policy Editor or manually in Registry...
www.elevenforum.com www.elevenforum.com
Click to expand...
I don't have that because I have just the basic Windows 11
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    Core i5 12600KF
    Motherboard
    Asus Tuf gaming Z690-Plus wifi D4
    Memory
    16.0 GB
    Graphics Card(s)
    AMD Radeon RX 6700 XT
    Monitor(s) Displays
    LG 24GM79G
    Screen Resolution
    1920 X 1080
    Hard Drives
    Samsung SSD 970 EVO Plus 1 TB, Samsung SSD 870 EVO 500GB, Samsung SSD 860 EVO 500GB
    PSU
    Corsair 740 watt
    Case
    CoolerMaster HAF
    Keyboard
    Logitech G513
    Mouse
    Logitech G 305
    Internet Speed
    Mbps 900.00
    Browser
    Chrome
    Antivirus
    Kaspersky Internet Security
I've had this happen to me before, and this is what I had to do to make that admin message go away.

Pull up your Settings, then Apps, then Installed Apps. Scroll down 'til you see System components, and click on that. Click the three dots next to Windows Security, and click on Advanced options. Scroll down 'til you see the two options under Reset. I don't remember off the top of my head if it was the Repair option or the Reset option that made it work again, but one of them did work.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ibuypower
debgram2000
To repair “Page Not Available - Your IT administrator has limited access to some areas of this app and the item you tried isn't available”

Download SecurityHealthSetup - Link (Microsoft Catalog)

Click on the top one I suppose should do it.

🔗 Download SecurityHealthSetup from the Microsoft Catalogue

  • Save the executable to the desktop.
  • Right-click on the file "SecurityHealthSetup.exe" and choose "Run as administrator".
  • Let it finish, Reboot.

The above setup file automatically creates the missing SecurityHealth platform folder named "1.0.2402.27001-0" which is needed and probably empty if you look. I think it’s C:\Windows\System32\SecurityHealth


Here is a reply from the person I last gave this to. It worked for them.

Cant get into windows defender

I'm trying to get into windows defender but I'm getting Page not available Your IT administrator has limited access to some areas of this app and the item you tried isn't available. Is this a bug or something I've done wrong? I am the only account holder on my laptop
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows Pro 23H2 Build 22631.4249
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
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