windows setup keep personal files and folders and this first option are greyed out

lukokocur · Apr 5, 2026

my 8039 was ok i mean install this update only problem is this stupid 8117 which i cant install

but really dont know why when want isntalling windows normal is there not keep windows files and folders ok like before.

pseymour · Apr 5, 2026

Are you affected by the issue that 8117 fixes? If not, then don't worry about it.

March 31, 2026—KB5086672 (OS Builds 26200.8117 and 26100.8117) Out-of-band

support.microsoft.com

lukokocur · Apr 6, 2026

aleluja so i do this click recovery and set to factory settings windows then it not delete my personal files only delete all what was installed