windows setup keep personal files and folders and this first option are greyed out


my 8039 was ok i mean install this update only problem is this stupid 8117 which i cant install :( but really dont know why when want isntalling windows normal is there not keep windows files and folders ok like before.
 

My Computer My Computer

At a glance

windows 11 24H2 proi5 740032GB1650 ti OC 4gb gddr6
OS
windows 11 24H2 pro
Computer type
PC/Desktop
Manufacturer/Model
asus
CPU
i5 7400
Motherboard
asus
Memory
32GB
Graphics Card(s)
1650 ti OC 4gb gddr6
Sound Card
realtek
Monitor(s) Displays
hp22
Screen Resolution
1920
Hard Drives
ssd
PSU
400w
Internet Speed
500mb/s
Browser
chrome
Antivirus
eset

My Computer My Computer

At a glance

Windows 11 Pro 25H212th Gen Core i7-1260P64 GB Micron PC4-25600Intel Iris Xe Graphics
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Intel NUC12WSHi7
CPU
12th Gen Core i7-1260P
Motherboard
NUC12WSBi7
Memory
64 GB Micron PC4-25600
Graphics Card(s)
Intel Iris Xe Graphics
Sound Card
on-board Realtek HD Audio
Monitor(s) Displays
Dell U3219Q
Screen Resolution
3840 x 2160
Hard Drives
Samsung SSD 990 PRO 1TB
Crucial MX500 2 TB
Antivirus
Microsoft Defender
1775458421471.webp
aleluja so i do this click recovery and set to factory settings windows then it not delete my personal files only delete all what was installed
 

My Computer My Computer

At a glance

windows 11 24H2 proi5 740032GB1650 ti OC 4gb gddr6
OS
windows 11 24H2 pro
Computer type
PC/Desktop
Manufacturer/Model
asus
CPU
i5 7400
Motherboard
asus
Memory
32GB
Graphics Card(s)
1650 ti OC 4gb gddr6
Sound Card
realtek
Monitor(s) Displays
hp22
Screen Resolution
1920
Hard Drives
ssd
PSU
400w
Internet Speed
500mb/s
Browser
chrome
Antivirus
eset

Latest Support Threads

Back
Top Bottom