windows usb security - didnt enable it and want it gone


Griff2Bad

Well-known member
Local time
9:13 AM
Posts
24
Location
Australia
OS
Windows 11
hi, when using chrome, my credit card details are saved in chromes manager. when i try and fill the details on webpages chrome + windows spits out an error to insert my USB security. apparently, it is some kind of special USB flash drive that I don't have and would know if I did. I never set it up but find my movements around windows 11 hampered because it's missing. I tried setting up security on my iPhone through chrome but it didn't remove the windows security. I'm 100% certain I've never enabled this and don't have any idea how to disable it.

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Windows Build/Version
Windows 11 22H2

My Computer My Computer

At a glance

Windows 11Intel Core i5 13600K 14 Core LGA 1700 3.5GHz ...G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 56...Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Gr...
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core i5 13600K 14 Core LGA 1700 3.5GHz Unlocked
Motherboard
Gigabyte Z790 AORUS ELITE AX LGA 1700 ATX Motherboard
Memory
G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 5600MHz CL36 Desktop Memory - Black
Graphics Card(s)
Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Graphics Card
Sound Card
Onboard
Monitor(s) Displays
5 wish SNS SHARE 27GP850-B COPY MODEL NAME 27'' UltraGear QHD Nano IPS 1ms 165Hz HDR Monitor with G-SYNC® Compatibility
Screen Resolution
1440P
Hard Drives
1 NVMe 4.0 Samsung Pro 990
1 NVMe 3.0 Uncertain of brand
1 NVMe 3.0 1tb Samsung Pro 980
PSU
Seasonic SSR-850fm-focus-80-plus-gold-850w-psu-gm-850-oneseasonic?
Case
Lian-Li O11 Dynamic EVO Tempered Glass RGB E-ATX Mid-Tower Case - Pure White
Cooling
NZXT Kraken X73 360mm RGB AIO Liquid CPU Cooler - White
Keyboard
glorious GMMK2 Fullsize 96%
Mouse
glorious Model -D Wireless
Internet Speed
250Mbps/20Mbps HFC
Browser
Chrome
Antivirus
Windows Defender
The best thing I can suggest is to use the credit card details app, in this case Chrome's manager, to reset your device preferences. There should be an option for something like "I have lost my USB key", this would I supose initiate a check of your identity through your mobile phone and/ or supplied e-mail address.
If you cannot find the option then maybe you have a Google account where the details are kept and the link to reset is to be found or it might be something your credit card company can help with.

I understand it can be very frustrating when these issues happen but also it is very rare for someone to have 2FA set up, especially with a hardware key without any input from them.
Other than the methods above this forum will not help you circumvent security protocols as we have no way of knowing if you are the proper owner of the device.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
thanks DG :(
 

My Computer My Computer

At a glance

Windows 11Intel Core i5 13600K 14 Core LGA 1700 3.5GHz ...G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 56...Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Gr...
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core i5 13600K 14 Core LGA 1700 3.5GHz Unlocked
Motherboard
Gigabyte Z790 AORUS ELITE AX LGA 1700 ATX Motherboard
Memory
G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 5600MHz CL36 Desktop Memory - Black
Graphics Card(s)
Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Graphics Card
Sound Card
Onboard
Monitor(s) Displays
5 wish SNS SHARE 27GP850-B COPY MODEL NAME 27'' UltraGear QHD Nano IPS 1ms 165Hz HDR Monitor with G-SYNC® Compatibility
Screen Resolution
1440P
Hard Drives
1 NVMe 4.0 Samsung Pro 990
1 NVMe 3.0 Uncertain of brand
1 NVMe 3.0 1tb Samsung Pro 980
PSU
Seasonic SSR-850fm-focus-80-plus-gold-850w-psu-gm-850-oneseasonic?
Case
Lian-Li O11 Dynamic EVO Tempered Glass RGB E-ATX Mid-Tower Case - Pure White
Cooling
NZXT Kraken X73 360mm RGB AIO Liquid CPU Cooler - White
Keyboard
glorious GMMK2 Fullsize 96%
Mouse
glorious Model -D Wireless
Internet Speed
250Mbps/20Mbps HFC
Browser
Chrome
Antivirus
Windows Defender
chrome + windows spits out an error to insert my USB security. apparently, it is some kind of special USB flash drive that I don't have and would know if I did. I never set it up but find my movements around windows 11 hampered because it's missing. I tried setting up security on my iPhone through chrome but it didn't remove the windows security. I'm 100% certain I've never enabled this and don't have any idea how to disable it.
It's not something you could have easily set up by accident, according to Google's instructions here. Google also provide instructions for removing keys and dealing with lost keys.

 

My Computers My Computers

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.
  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.

My Computer My Computer

At a glance

Home26H2CanAMD Ryzen 5 8600G (07/24)2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200...ASROCK Radeon RX 6600 Challenger D 8G @48FPS ...
OS
Home26H2Can
Computer type
PC/Desktop
CPU
AMD Ryzen 5 8600G (07/24)
Motherboard
ASROCK B650M-HDV/M.2 (07/24) BIOS 4.21 AGESA ComboAM5 1.3.0.1 (04/26)
Memory
2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL36 (07/24)
Graphics Card(s)
ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
Sound Card
Creative Sound BlasterX AE-5 Plus (05/24)
Monitor(s) Displays
24" Philips 24M1N3200ZS/00 (05/24)
Screen Resolution
1920×1080@165Hz via DP1.4
Hard Drives
Kingston KC3000 NVMe 2TB (05/24)
ADATA XPG GAMMIX S11 Pro 512GB (07/19)
PSU
Seasonic Core GM 550 Gold (04/24)
Case
Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
Cooling
Noctua NH-U12S with Noctua NF-P12 (04/24)
Keyboard
HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
Mouse
Logitech M330 Silent Plus (01/26)
Internet Speed
500/100 Mbps via RouterOS (05/21) & TCP Optimizer
Browser
Edge, Brave for YouTube, LibreWolf for FB
Antivirus
NextDNS blocking 1/3 Traffic
Other Info
Phone: Motorola Moto G86 (02/26)
Backup: Hasleo Backup Suite (PreOS)
Headphones: Sennheiser RS170 (09/10)
Chair: Huzaro Force 4.4 Grey Mesh (05/24)
Notifier: Xiaomi Mi Band 9 Milanese (10/24)
FlexCore USB-C 3.2 Gen 1 (M) to LAN (F) (08/25)
ok so someone suggested that i try Microsoft edge to see if that had the same issue, it did not. after i entered the cvc number the credit card data filled as expected, its only happening in google chrome. i checked that link, 2 step is on, google authenticator is set up, iPhone 14 voice n text verified. backup codes n security key are not set up.
 

My Computer My Computer

At a glance

Windows 11Intel Core i5 13600K 14 Core LGA 1700 3.5GHz ...G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 56...Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Gr...
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core i5 13600K 14 Core LGA 1700 3.5GHz Unlocked
Motherboard
Gigabyte Z790 AORUS ELITE AX LGA 1700 ATX Motherboard
Memory
G.Skill Trident Z5 RGB 32GB (2x 16GB) DDR5 5600MHz CL36 Desktop Memory - Black
Graphics Card(s)
Sapphire PURE Radeon RX 7800 XT 16GB GDDR6 Graphics Card
Sound Card
Onboard
Monitor(s) Displays
5 wish SNS SHARE 27GP850-B COPY MODEL NAME 27'' UltraGear QHD Nano IPS 1ms 165Hz HDR Monitor with G-SYNC® Compatibility
Screen Resolution
1440P
Hard Drives
1 NVMe 4.0 Samsung Pro 990
1 NVMe 3.0 Uncertain of brand
1 NVMe 3.0 1tb Samsung Pro 980
PSU
Seasonic SSR-850fm-focus-80-plus-gold-850w-psu-gm-850-oneseasonic?
Case
Lian-Li O11 Dynamic EVO Tempered Glass RGB E-ATX Mid-Tower Case - Pure White
Cooling
NZXT Kraken X73 360mm RGB AIO Liquid CPU Cooler - White
Keyboard
glorious GMMK2 Fullsize 96%
Mouse
glorious Model -D Wireless
Internet Speed
250Mbps/20Mbps HFC
Browser
Chrome
Antivirus
Windows Defender
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