24H2 and BSOD


vett93

Well-known member
Member
Local time
11:20 AM
Posts
97
Location
San Jose, California, USA
OS
Windows 11 Pro
I have a 2023 ASUS laptop that works reliably for a year until I upgraded it to 24H2. The update showed up on Windows Update. As soon as I did the update, I immediately ran into BSOD and laptop device not found (e.g., camera) problems. After trying a few tricks but to no success, I used a 23H2 USB stick to reinstall Windows 11 23H2. The laptop worked fine for a few days.

But the 24H2 update showed up again today. I paused the update for 7 days. But it will do the update in 7 days.

I did google search and found 2TB WD SSD has problems with 24H2 and WD came up with a fix. SanDisk SSDs, Memory Cards, and Flash Drives for Your Digital Life | SanDisk

However my WD SSD is only 1TB. What can I do from here on? Thanks.
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair Vengeance i7400
    CPU
    Intel i9-13900K
    Motherboard
    MSI Pro Z690-A WiFi DDR5
    Memory
    64GB DDR5-5600
    Graphics Card(s)
    4090
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    2TB SSD, 4TB SSD
    PSU
    Corsair 1000W 80+ Gold
    Cooling
    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD
Some ASUS devices may not complete the installation: ASUS X415KA and X515KA models may experience a blue screen (BSOD) issue during the installation of Windows 11 version 24H2. This is due to incompatibility with some hardware components on these devices. A compatibility lock has been set for such devices to prevent the update from installing automatically. It is recommended that you do not attempt to update these devices manually via Media Creation Tool or Windows Installation Assistant until the problem is resolved.

I have a WD SN770 250GB and everything is fine.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 11 HomeIntel Core i5-13490F2 x 16 Patriot Memory (PDP Systems) PSD516G56...GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (G...
OS
Microsoft Windows 11 Home
Computer type
PC/Desktop
Manufacturer/Model
MSI MS-7D98
CPU
Intel Core i5-13490F
Motherboard
MSI B760 GAMING PLUS WIFI
Memory
2 x 16 Patriot Memory (PDP Systems) PSD516G560081 6400MT (32-37-37-74); 1.35V)
Graphics Card(s)
GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
Sound Card
Bluetooth Аудио
Monitor(s) Displays
INNOCN 15K1F
Screen Resolution
1920 x 1080
Hard Drives
WD_BLACK SN770 250GB
KINGSTON SNV2S1000G (ELFK0S.6)
PSU
Thermaltake Toughpower GF3 1000W
Case
CG560 - DeepCool
Cooling
ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
Keyboard
Corsair K70 RGB TKL
Mouse
Corsair KATAR PRO XT
Internet Speed
100 Mbps
Browser
Firefox
Antivirus
Microsoft Defender Antivirus
Other Info
https://www.userbenchmark.com/UserRun/66553205
Mine is ASUS GU604VI. As I stated, the update up showed up in Windows Update. I understand that it is risky to do the update via Media Creation Tool or Windows Installation Assistant. It is not the case here.
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair Vengeance i7400
    CPU
    Intel i9-13900K
    Motherboard
    MSI Pro Z690-A WiFi DDR5
    Memory
    64GB DDR5-5600
    Graphics Card(s)
    4090
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    2TB SSD, 4TB SSD
    PSU
    Corsair 1000W 80+ Gold
    Cooling
    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD
Mine is ASUS GU604VI. As I stated, the update up showed up in Windows Update. I understand that it is risky to do the update via Media Creation Tool or Windows Installation Assistant. It is not the case here.
I updated my Asus Vivobook laptop from 23H2 to 24H2 earlier this week using the Windows 11 Installation Assistant and it completed without a single issue and the laptop is running fine. I completed a full system image backup and ran Microsoft PC Health Check App first before proceeding.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i9 13900KCorsair Dominator Platinum 64gb 5600MT/s DDR5...Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-...
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 3107
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC: Cambridge Audio DACMagic200M - Headphone Amp: Topping L50
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate Expansion 16TB external - USB 3.2
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Incase Ergonomic USB (Microsoft clone)
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 26.1.1
    Hasleo Backup Suite
    Dashlane password manager
    Kensington Verimark fingerprint reader
    Logitech Brio 4K webcam
    Orico 10-port powered USB 3.0 hub
  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i9-13900H32GB DDR4-3200 Dual channel*Intel Iris Xᵉ Graphics G7
    Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Mouse
    Logitech MX Ergo Trackball
    Antivirus
    Bitdefender Total Security
    Other Info
    720p Webcam
    WiFi & USB to ethernet
I also ran Microsoft PC Health Check App and it looks fine. It is a 2023 ASUS ROG Zephyrus M16 laptop with i9-13900H CPU. It should be considered modern....
 

My Computers My Computers

  • At a glance

    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair Vengeance i7400
    CPU
    Intel i9-13900K
    Motherboard
    MSI Pro Z690-A WiFi DDR5
    Memory
    64GB DDR5-5600
    Graphics Card(s)
    4090
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    2TB SSD, 4TB SSD
    PSU
    Corsair 1000W 80+ Gold
    Cooling
    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD

My Computer My Computer

At a glance

Win11 Ver 25H2 26200.6899Intel i58gb
OS
Win11 Ver 25H2 26200.6899
Computer type
Laptop
Manufacturer/Model
Dell
CPU
Intel i5
Memory
8gb
Screen Resolution
1920x1080
Hard Drives
256gb
Browser
Firefox
Antivirus
Windows Defender
I also ran Microsoft PC Health Check App and it looks fine. It is a 2023 ASUS ROG Zephyrus M16 laptop with i9-13900H CPU. It should be considered modern....
There are multiple reports from users via the Feedback Hub App that there are models of Asus laptops in addition to the ones already identified by Asus & Microsoft that are having similar issues to yours.

It is bit of lottery that some Asus users like me have had no issues at all upgrading to 24H2 while others do. My hunch is that in light of the numerous changes to driver models and frameworks in the backend of 24H2 that a lot of the issues are naturally driver related.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i9 13900KCorsair Dominator Platinum 64gb 5600MT/s DDR5...Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-...
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 3107
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC: Cambridge Audio DACMagic200M - Headphone Amp: Topping L50
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate Expansion 16TB external - USB 3.2
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Incase Ergonomic USB (Microsoft clone)
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 26.1.1
    Hasleo Backup Suite
    Dashlane password manager
    Kensington Verimark fingerprint reader
    Logitech Brio 4K webcam
    Orico 10-port powered USB 3.0 hub
  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i9-13900H32GB DDR4-3200 Dual channel*Intel Iris Xᵉ Graphics G7
    Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Mouse
    Logitech MX Ergo Trackball
    Antivirus
    Bitdefender Total Security
    Other Info
    720p Webcam
    WiFi & USB to ethernet
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