Solved 24H2 Troubleshooters


steveace

Active member
Local time
1:22 AM
Posts
11
Location
Central Valley California
OS
Windows 11 Pro 25H2 build 26200.7462
I have 2 pc's with the same windows 11 pro version and build. The Troubleshooters are not functional in either system. When I try and run any troubleshooter, it brings up a help page... Anyone else have this issue?

settings > system > troubleshoot > other troubleshooters

Edition Windows 11 Pro
Version 24H2
OS build 26100.2605
 
Windows Build/Version
Windows 11 Pro Version 24H2 OS build 26100.2605

My Computer My Computer

At a glance

Windows 11 Pro 25H2 build 26200.7462AMD Ryzen 5 5600G32GB Crucial DDR4Onboard Radeon Graphics
OS
Windows 11 Pro 25H2 build 26200.7462
Computer type
PC/Desktop
Manufacturer/Model
AMD Budget Build
CPU
AMD Ryzen 5 5600G
Motherboard
MSI PRO B550M-VC WIFI
Memory
32GB Crucial DDR4
Graphics Card(s)
Onboard Radeon Graphics
Sound Card
Onboard
Monitor(s) Displays
LG
Screen Resolution
1920X1080
Hard Drives
Solidigm P41 Plus 1TB M.2 PCIe Gen4 NVMe
PSU
Cooler Master 500W
Case
Cooler Master
Cooling
Stock AMD CPU Fan
Keyboard
Dell QuiteKey Wired
Mouse
Logitech Wired
Internet Speed
50 Mbps
Browser
Chrome
Antivirus
Windows Security
Hello Steve, and welcome. :alien:

As part of the deprecation of Microsoft Support Diagnostic Tool (MSDT) and MSDT Troubleshooters, Microsoft has begun redirecting some of the troubleshooters found under Settings > System > Troubleshoot and in other areas of the OS to the new Get Help app troubleshooting platform.

You may be able to still run some of the troubleshooters using option three in the tutorial below.

 

My Computers My Computers

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
Thanks Brink!
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 build 26200.7462AMD Ryzen 5 5600G32GB Crucial DDR4Onboard Radeon Graphics
OS
Windows 11 Pro 25H2 build 26200.7462
Computer type
PC/Desktop
Manufacturer/Model
AMD Budget Build
CPU
AMD Ryzen 5 5600G
Motherboard
MSI PRO B550M-VC WIFI
Memory
32GB Crucial DDR4
Graphics Card(s)
Onboard Radeon Graphics
Sound Card
Onboard
Monitor(s) Displays
LG
Screen Resolution
1920X1080
Hard Drives
Solidigm P41 Plus 1TB M.2 PCIe Gen4 NVMe
PSU
Cooler Master 500W
Case
Cooler Master
Cooling
Stock AMD CPU Fan
Keyboard
Dell QuiteKey Wired
Mouse
Logitech Wired
Internet Speed
50 Mbps
Browser
Chrome
Antivirus
Windows Security
Makes no sense to me that microsoft is getting rid of these unless they have a better replacement coming down the road for them. I would like to see a better windows update troubleshooter and stuff going forward...
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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