6-month Old Desktop PC BSOD


z790

Member
Local time
11:04 PM
Posts
26
OS
Windows 11
Here is the DropBox link for V2 log collector: Dropbox

I would like some help trying to diagnose BSOD issues please.

22 May: PC restarted with no BSOD but a minidump was produced.

01 June: BSOD after being woken from sleep (STOP CODE: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - minidump was produced.

06 June: PC froze completely and restarted itself after about 30 seconds. No BSOD but a minidump was produced.

Thanks
 
Windows Build/Version
22631.3672

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
Here is the DropBox link for V2 log collector: Dropbox

I would like some help trying to diagnose BSOD issues please.

22 May: PC restarted with no BSOD but a minidump was produced.

01 June: BSOD after being woken from sleep (STOP CODE: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - minidump was produced.

06 June: PC froze completely and restarted itself after about 30 seconds. No BSOD but a minidump was produced.

Thanks
Disable fast start, fully shutdown pc and restart. This normally sorts this type of issue.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Disable fast start, fully shutdown pc and restart. This normally sorts this type of issue.
Alright thanks I've disabled fast start and done a shutdown. Will let you know how it goes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
  • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
  • Install Windows updates.
  • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
  • Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
  • Use Memtest86+ disc to check system memory's (RAM's) for errors.
  • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).


Open the Command Prompt with administrative privileges and execute bellow commands one at a time.

Code:
Dism /online /cleanup-image /restorehealth



Sfc /scannow


Chkdsk C: /f





For dumps to be produced, The following should be correct




Page file must be on the same drive as your operating system


Page file base allocation size must be greater than installed physical RAM


Windows Error Reporting (WER) system service should be set to MANUAL


Set page file to system managed on the OS drive


Set system crash/recovery options to "kernel memory dump"


User account control must be running.


Sometimes SSD drives with older firmware do not create DMPS (update firmware)


Cleaner applications like Ccleaner delete DMP files so dont run them until you are fixed.




Bad Physical RAM may prevent the data from being saved and written to a file on reboot. If you suspect bad RAM run Memtest from this wiki




Full memory dumps can also be deleted (in win 7) if your HD space is under 25 gigs, but if you configured your system as the above suggests, you should not be generating full dumps.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Please perform the following steps:


1) Run Tuneup plus > post a share link






2) Create a new restore point:




3) Uninstall and reinstall the Nvidia GPU drivers nvlddmkm.sys using Display Driver Uninstaller (DDU) and reinstall from the Nvidia website






4) The BIOS Version/Date American Megatrends International, LLC. FHc, 9/11/2023

Upgrade the BIOS to the most up to date non-beta BIOS




Code:
Name    NVIDIA GeForce RTX 4070
PNP Device ID    PCI\VEN_10DE&DEV_2786&SUBSYS_41141458&REV_A1\4&8BD6E8D&0&0008
Adapter Type    NVIDIA GeForce RTX 4070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll
Driver Version    32.0.15.5585
INF File    oem44.inf (Section079 section)
IRQ Channel    IRQ 4294967255
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSIG.INF_AMD64_72BCBD9FE0EF4539\NVLDDMKM.SYS (32.0.15.5585, 57.86 MB (60,675,192 bytes), 6/06/2024 3:06 AM)


Code:
nvlddmkm.sys Fri Jun 23 16:22:34 2023 (64960D1A)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please perform the following steps:


1) Run Tuneup plus > post a share link






2) Create a new restore point:




3) Uninstall and reinstall the Nvidia GPU drivers nvlddmkm.sys using Display Driver Uninstaller (DDU) and reinstall from the Nvidia website






4) The BIOS Version/Date American Megatrends International, LLC. FHc, 9/11/2023

Upgrade the BIOS to the most up to date non-beta BIOS




Code:
Name    NVIDIA GeForce RTX 4070
PNP Device ID    PCI\VEN_10DE&DEV_2786&SUBSYS_41141458&REV_A1\4&8BD6E8D&0&0008
Adapter Type    NVIDIA GeForce RTX 4070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_72bcbd9fe0ef4539\nvldumdx.dll
Driver Version    32.0.15.5585
INF File    oem44.inf (Section079 section)
IRQ Channel    IRQ 4294967255
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSIG.INF_AMD64_72BCBD9FE0EF4539\NVLDDMKM.SYS (32.0.15.5585, 57.86 MB (60,675,192 bytes), 6/06/2024 3:06 AM)


Code:
nvlddmkm.sys Fri Jun 23 16:22:34 2023 (64960D1A)
Wow didn't realise I was using a beta BIOS. I've updated it to the latest stable version FI. I've attached the tuneup log.
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Sounds like "Raptor Lake rapid-degradation syndrome". :( (especially 14-gen Core i9!)

Usually sudden crashes out-of-the-blue. It can be within a 6-month period. Possibly not even 1 year before hardware failure.

This is something I have been seeing reports about.

Update:

Looks like 14th-gen Core i7s are affected, too!
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 23H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS P3.40)
    Memory
    64 GB G.Skill RipJaws V F4-3200C16D-64GVK
    Graphics Card(s)
    Sparkle Titan Arc A770 16 GB
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Western Digital Black SN850 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up
  • Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3607)
    Memory
    32 GB (2x16 GB G.Skill TridentZ Neo)
    Graphics card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    eVGA Supernova 650 GQ
    Case
    Fractal Focus G
Tuneup plus results were good.

Monitor the computer using: View Reliability History in Windows 11 Tutorial
I got another BSOD. Here's the minidump: Dropbox

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8043bc80d0f, The address that the exception occurred at
Arg3: ffffc001d4a67798, Exception Record Address
Arg4: ffffc001d4a66fb0, Context Record Address

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 1343

    Key  : Analysis.Elapsed.mSec
    Value: 24108

    Key  : Analysis.IO.Other.Mb
    Value: 10

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 35

    Key  : Analysis.Init.CPU.mSec
    Value: 156

    Key  : Analysis.Init.Elapsed.mSec
    Value: 36783

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 101

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x1000007e

    Key  : Bugcheck.Code.TargetModel
    Value: 0x1000007e

    Key  : Failure.Bucket
    Value: AV_nt!MiZeroLocalPages

    Key  : Failure.Hash
    Value: {3491c7d3-2e59-afd4-fd99-9f4a8e930510}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8043bc80d0f

BUGCHECK_P3: ffffc001d4a67798

BUGCHECK_P4: ffffc001d4a66fb0

FILE_IN_CAB:  061724-14203-01.dmp

EXCEPTION_RECORD:  ffffc001d4a67798 -- (.exr 0xffffc001d4a67798)
ExceptionAddress: fffff8043bc80d0f (nt!MiZeroLocalPages+0x000000000000026f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  ffffc001d4a66fb0 -- (.cxr 0xffffc001d4a66fb0)
rax=ffff9b8000000000 rbx=ffffffffffffffff rcx=00000000000019c8
rdx=ffff9c400001b800 rsi=fffff8043c66b040 rdi=5400003f7bffffff
rip=fffff8043bc80d0f rsp=ffffc001d4a679d0 rbp=ffff878d975fbbb0
 r8=0000000000000000  r9=ffffc001d4a67870 r10=0000000000000010
r11=ffffc001d4a679a0 r12=0000000000000000 r13=0000000000000000
r14=bfffa7673fffffd0 r15=c0000be73fffffd0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050246
nt!MiZeroLocalPages+0x26f:
fffff804`3bc80d0f 498b4618        mov     rax,qword ptr [r14+18h] ds:002b:bfffa767`3fffffe8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

READ_ADDRESS: fffff8043c71c4a8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffffffffffffff

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

EXCEPTION_STR:  0xc0000005

STACK_TEXT:
ffffc001`d4a679d0 fffff804`3bd93b0f     : ffff878d`974fc090 ffff878d`00000003 00000000`00000000 00000000`00000000 : nt!MiZeroLocalPages+0x26f
ffffc001`d4a67ae0 fffff804`3bc0e957     : ffff878d`978d6040 00000000`00000080 fffff804`3bd939a0 00000000`00000000 : nt!MiZeroNodePages+0x16f
ffffc001`d4a67b30 fffff804`3be1f3b4     : ffffd580`4d556180 ffff878d`978d6040 fffff804`3bc0e900 00000000`00000000 : nt!PspSystemThreadStartup+0x57
ffffc001`d4a67b80 00000000`00000000     : ffffc001`d4a68000 ffffc001`d4a61000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  nt!MiZeroLocalPages+26f

MODULE_NAME: nt

IMAGE_VERSION:  10.0.22621.3733

STACK_COMMAND:  .cxr 0xffffc001d4a66fb0 ; kb

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET:  26f

FAILURE_BUCKET_ID:  AV_nt!MiZeroLocalPages

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {3491c7d3-2e59-afd4-fd99-9f4a8e930510}

Followup:     MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
1) Create a new restore point:





2) Read this tutorial on Windows Driver Verifier (WDV):



Plan to run WDV for 48 hours with various customized tests



Start the tool with these settings:

a) test all non-Microsoft drivers

b) test no Microsoft drivers

c) start the testing with the 3 customized tests in the TF link



Each time the tool is restarted if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.


During the troubleshooting WDV can run continuously in the background until the testing is modified.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Create a new restore point:





2) Read this tutorial on Windows Driver Verifier (WDV):



Plan to run WDV for 48 hours with various customized tests



Start the tool with these settings:

a) test all non-Microsoft drivers

b) test no Microsoft drivers

c) start the testing with the 3 customized tests in the TF link



Each time the tool is restarted if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.


During the troubleshooting WDV can run continuously in the background until the testing is modified.
So it had another BSOD whilst running driver verifier. Here is the new V2 link: Dropbox

verifier settings:
Code:
Verifier Flags: 0x00100610

  Standard Flags:

    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [X] 0x00000010 I/O verification.
    [ ] 0x00000020 Deadlock detection.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.
    [ ] 0x00000800 Miscellaneous checks.
    [ ] 0x00020000 DDI compliance checking.

  Additional Flags:

    [ ] 0x00000004 Randomized low resources simulation.
    [X] 0x00000200 Force pending I/O requests.
    [X] 0x00000400 IRP logging.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00080000 DDI compliance checking (additional).
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x02000000 Code integrity checks.

  Internal Flags:

    [X] 0x00100000 Extended Verifier flags (internal).

    [X] Indicates flag is enabled.

  Boot Mode:

    Persistent

  Rules:

    All rules are using default settings

  Verified Drivers:

    npcap.sys
    ctiio64.sys
    camodriver.sys
    vacrnckd.sys
    nvlddmkm.sys
    igdkmdn64.sys
    netwtw14.sys
    ialpss2_i2c_adl.sys
    teedriverw10x64.sys
    rt25cx21x64.sys
    iccwdt.sys
    ialpss2_gpio2_adl.sys
    hideventfilter.sys
    nvvad64v.sys
    nvmoduletracker.sys
    nvvhci.sys
    amdtools64.sys
    iocbios2.sys
    nvhda64v.sys
    rtkvhd64.sys
    dump_dumpstorport.sys
    dump_stornvme.sys
    dump_dumpfve.sys
    gdrv3.sys
    mpksldrv.sys



Thanks for your help!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
So it had another BSOD whilst running driver verifier. Here is the new V2 link: Dropbox

Thanks for your help!

The V2 commands were posted in the share link.

Please repost with V2 results.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
Please restart WDV with these customized tests:

Code:
    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [ ] 0x00000020 Deadlock detection.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.
    [ ] 0x00000800 Miscellaneous checks.
    [ ] 0x00020000 DDI compliance checking.


If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
It's 3am here > heading to bed> will check the thread later in the day
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please restart WDV with these customized tests:

Code:
    [ ] 0x00000001 Special pool.
    [ ] 0x00000002 Force IRQL checking.
    [ ] 0x00000008 Pool tracking.
    [ ] 0x00000020 Deadlock detection.
    [ ] 0x00000080 DMA checking.
    [ ] 0x00000100 Security checks.
    [ ] 0x00000800 Miscellaneous checks.
    [ ] 0x00020000 DDI compliance checking.


If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.
ok im running verifier again with those new settings and i didnt get any immediate BSOD. here are the /querysettings

Code:
C:\Users\allen>verifier /querysettings

Verifier Flags: 0x001209ab

  Standard Flags:

    [X] 0x00000001 Special pool.
    [X] 0x00000002 Force IRQL checking.
    [X] 0x00000008 Pool tracking.
    [ ] 0x00000010 I/O verification.
    [X] 0x00000020 Deadlock detection.
    [X] 0x00000080 DMA checking.
    [X] 0x00000100 Security checks.
    [X] 0x00000800 Miscellaneous checks.
    [X] 0x00020000 DDI compliance checking.

  Additional Flags:

    [ ] 0x00000004 Randomized low resources simulation.
    [ ] 0x00000200 Force pending I/O requests.
    [ ] 0x00000400 IRP logging.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00080000 DDI compliance checking (additional).
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x02000000 Code integrity checks.

  Internal Flags:

    [X] 0x00100000 Extended Verifier flags (internal).

    [X] Indicates flag is enabled.

  Boot Mode:

    Persistent

  Rules:

    All rules are using default settings

  Extensions:

    wdm: rules.default

  Verified Drivers:

    npcap.sys
    googlehaxm.sys
    ctiio64.sys
    camodriver.sys
    vacrnckd.sys
    nvlddmkm.sys
    igdkmdn64.sys
    ialpss2_i2c_adl.sys
    teedriverw10x64.sys
    rt25cx21x64.sys
    iccwdt.sys
    ialpss2_gpio2_adl.sys
    hideventfilter.sys
    nvvad64v.sys
    nvmoduletracker.sys
    nvvhci.sys
    amdtools64.sys
    iocbios2.sys
    nvhda64v.sys
    rtkvhd64.sys
    dump_dumpstorport.sys
    dump_stornvme.sys
    dump_dumpfve.sys
    gdrv3.sys
    netwtw14.sys
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
Please restart WDV with these customized tests:

Code:
    [ ] 0x00000010 I/O verification.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x02000000 Code integrity checks.


If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please restart WDV with these customized tests:

Code:
    [ ] 0x00000010 I/O verification.
    [ ] 0x00002000 Invariant MDL checking for stack.
    [ ] 0x00004000 Invariant MDL checking for driver.
    [ ] 0x00008000 Power framework delay fuzzing.
    [ ] 0x00010000 Port/miniport interface checking.
    [ ] 0x00040000 Systematic low resources simulation.
    [ ] 0x00200000 NDIS/WIFI verification.
    [ ] 0x00800000 Kernel synchronization delay fuzzing.
    [ ] 0x01000000 VM switch verification.
    [ ] 0x02000000 Code integrity checks.


If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.


For any BSOD post a new V2 share link into the newest post.
So I'm getting a bsod on restart now. It says driver verifier detected violation it just stuck on that screen it's not restarting
 

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
Yeah it's stuck on a bsod loop now whenever I turn it off and back on
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security
So i managed to fix the bsod loop by logging into windows 10 (i have dual boot as when i upgraded to Win11 i kept windows 10 on my old SSD) and following these instructions:
I checked the minidumps and there was a new minidump that the bsod loop generated. The minidump suggests that camodriver.sys caused the bsod. This belongs to reincubate camo studio software so i'm going to uninstall it. Here is the link to the newest V2 that includes the BSOD loop minidump: Dropbox
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 processor 14700K
    Motherboard
    Gigabyte Z790 AORUS ELITE AX (rev. 1.1)
    Memory
    Corsair 32GB (2x16GB) CMK32GX5M2E6000C36 Vengeance CL36 6000MHz DDR5 RAM - Black
    Graphics Card(s)
    Gigabyte GeForce RTX 4070 Eagle OC V2 12G
    Monitor(s) Displays
    Samsung LF24T35
    Screen Resolution
    1920 x 1080 pixels
    Hard Drives
    Samsung 2TB 990 Pro M.2 NVMe SSD - MZ-V9P2T0BW
    Crucial MX500 1TB SATA 2.5-inch
    HITACHI HTS545050A7E362
    PSU
    Corsair 850W RM850x SHIFT 80+ Gold Fully Modular ATX
    Case
    Corsair 4000D Airflow TG Mid Tower ATX
    Cooling
    Noctua NH-U12S PWM Chromax Black
    Keyboard
    Typhoon Pro MK12
    Mouse
    Razer DeathAdder V2
    Internet Speed
    Intel Wi-Fi 6E AX211 160MHz
    Browser
    Google Chrome
    Antivirus
    Windows Security

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