A Cautionary Tale: Never Assume!


gunrunnerjohn

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Win 11 Pro 25H2, Build 26200.9168
Never assume! o_O

I've been trying to track down an issue with the Alt-F4 and Alt-Tab functions malfunctioning on a new build. I chased down every possible reason for those key combinations to fail, and it turns out there are a lot of ways to cause that failure! Yet, at the end of all that troubleshooting, the issue remained. Alt-F4 did nothing, even though it should have brought up the menu to shut down, switch users, or restart. The Alt-Tab function was also completely non-functional, which was equally annoying.

I shut down for the night and vowed to return to the problem in the morning. As I was drifting off to sleep, I had an epiphany: maybe it was the keyboard!

Sure enough, it was a defective keyboard. Since this was a keyboard I had recently used for testing other computers, it was surprising that it suddenly "forgot" a few keys!

I should have remembered Occam’s Razor—it probably would have saved me a lot of time!
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 14500, 14th Generation64GB DDR4GeForce RTX 4060
    OS
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500, 14th Generation
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear & Acer 24" 1080p
    Screen Resolution
    5120x1440 & 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 1440032GB DDR5Intel 700 Embedded GPU
    Operating System
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Nimo N171 17" Laptop, (Intel i3-1215U, 16GB RAM, 2TB NVMe, Win11 Pro)
    Acemagic Vista Mini PC V1 (Intel N150, 16GB RAM, 1TB NVMe, Win11 Pro)
    HP ENVY h8-1540t, (24GB RAM, 2TB SSD, 2TB HDD, Win11 Pro)
Glad you had an alternate keyboard for testing.
 

My Computer My Computer

At a glance

Windows 11 Enterprise 25H2
OS
Windows 11 Enterprise 25H2
Occam’s Razor
I usually do isolate the issue first before attacking it. If my internet is slow, I don't update drivers or reset network adapter right away. I try the basic one's first like restarting the modem/router. But for slow computer, I don't waste my time figuring out what is wrong, I just restore my backup image and get done with it. :LOL:
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 7 9800X3D32GB DDR5 CL30 Kingston FuryASUS Prime Radeon RX 9060 XT OC Edition 16GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    MSI PRO B850-P Wifi
    Memory
    32GB DDR5 CL30 Kingston Fury
    Graphics Card(s)
    ASUS Prime Radeon RX 9060 XT OC Edition 16GB
    Monitor(s) Displays
    LG Ultrawide 34" 1440p+ MSI 27" 4K UHD
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 750 Watts 80+ Gold
    Case
    Deepcool Genome II
    Cooling
    Thermalright Burst Assassin 120
    Internet Speed
    FTTH 3Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • At a glance

    Windows 11 Proi7-4790K16GB Corsair Vengeance ProMSI R9 290
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Mouse
    Logitech G402
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
Glad you had an alternate keyboard for testing.
I kinda' have a drawer full of keyboards of various descriptions, even a PS2 keyboard left over from 20 years ago! :lmao:
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 14500, 14th Generation64GB DDR4GeForce RTX 4060
    OS
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500, 14th Generation
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear & Acer 24" 1080p
    Screen Resolution
    5120x1440 & 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • At a glance

    Win 11 Pro 25H2, Build 26200.9168Intel Core i5 1440032GB DDR5Intel 700 Embedded GPU
    Operating System
    Win 11 Pro 25H2, Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Nimo N171 17" Laptop, (Intel i3-1215U, 16GB RAM, 2TB NVMe, Win11 Pro)
    Acemagic Vista Mini PC V1 (Intel N150, 16GB RAM, 1TB NVMe, Win11 Pro)
    HP ENVY h8-1540t, (24GB RAM, 2TB SSD, 2TB HDD, Win11 Pro)

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