Solved A few gremlins - printing and Samsung magician


Hazel123

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Tried to print a MS word document today and it kept hanging and not connecting to the printer. Message at the top said Word failed to respond. Tried a few times, restarted and it was the same. Tried copying the text to notepad - the same. Tried printing from email - the same. So it's not word - it's the printer connection. It's an HP Envy. It was fine yesterday. Nothing has changed - no windows updates (they've been off for 2 or 3 weeks).

Meanwhile a pop up from Samsung magician saying it needed to restart. Clicked on that and a small window appeared saying it was initialising. Which got stuck and stayed like that a long time.

Did sfc/scannow and it found errors and repaired them. No difference - still no printing and still having the Samsung magician app popping up (cancelled it in task manager, restarted, set it to manual instead of automatic - but just the same).

Checked in settings and the printer was no longer listed. Added it again.

Opened HP smart to check printer status and issues - found all was fine. Asked if I wanted to print a test page. Yes. Nothing came out of the printer - that also got stuck.

So not sure what's going on here, but the Samsung magician popup came up at the same time as printing failed.

Ran MWB which was clear.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Turned on Windows update and only got this "Microsoft Corporation Driver Update (10.0.26100.6700)". No idea what it is - installed it. No difference. Restarted - no difference. No printing and Samsung magician keeps popping up asking to restart.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Decided to uninstall Samsung magician and it has got stuck uninstalling....... Eventually got it uninstalled after ending the task.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
No difference. But it's solved - I was connected to the wrong wifi network .................. :-) connected to iphone hotspot instead of wifi. Still not sure why Samsung magician was creating issues, but the last update for that was awful - everything teeny tiny and unreadable.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
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