- Local time
- 10:37 PM
- Posts
- 3,980
- OS
- Windows 11 Home 25H2
Tried to print a MS word document today and it kept hanging and not connecting to the printer. Message at the top said Word failed to respond. Tried a few times, restarted and it was the same. Tried copying the text to notepad - the same. Tried printing from email - the same. So it's not word - it's the printer connection. It's an HP Envy. It was fine yesterday. Nothing has changed - no windows updates (they've been off for 2 or 3 weeks).
Meanwhile a pop up from Samsung magician saying it needed to restart. Clicked on that and a small window appeared saying it was initialising. Which got stuck and stayed like that a long time.
Did sfc/scannow and it found errors and repaired them. No difference - still no printing and still having the Samsung magician app popping up (cancelled it in task manager, restarted, set it to manual instead of automatic - but just the same).
Checked in settings and the printer was no longer listed. Added it again.
Opened HP smart to check printer status and issues - found all was fine. Asked if I wanted to print a test page. Yes. Nothing came out of the printer - that also got stuck.
So not sure what's going on here, but the Samsung magician popup came up at the same time as printing failed.
Ran MWB which was clear.
Meanwhile a pop up from Samsung magician saying it needed to restart. Clicked on that and a small window appeared saying it was initialising. Which got stuck and stayed like that a long time.
Did sfc/scannow and it found errors and repaired them. No difference - still no printing and still having the Samsung magician app popping up (cancelled it in task manager, restarted, set it to manual instead of automatic - but just the same).
Checked in settings and the printer was no longer listed. Added it again.
Opened HP smart to check printer status and issues - found all was fine. Asked if I wanted to print a test page. Yes. Nothing came out of the printer - that also got stuck.
So not sure what's going on here, but the Samsung magician popup came up at the same time as printing failed.
Ran MWB which was clear.
My Computers
System One System Two
-
- OS
- Windows 11 Home 25H2
- Computer type
- Laptop
- Manufacturer/Model
- HP Pavilion 14-ce3606sa
- CPU
- Core i5-1035G1
- Memory
- 32gb
- Hard Drives
- Samsung 870 evo sata ssd
- Cooling
- Could be better
- Internet Speed
- 50 mbps Starlink
- Browser
- Firefox
- Other Info
- Originally came installed with a 500gb H10 Optane ssd
-
- Operating System
- Windows 11 Home
- Computer type
- Laptop
- Manufacturer/Model
- HP Pavilion ce3606sa
- CPU
- Intel Core i5-1035G1
- Memory
- 16gb
- Hard Drives
- Hynix Gold P31 2TB
- Internet Speed
- 200mbps Starlink
- Browser
- Firefox
- Antivirus
- Defender




