Another optane possible issue!


Hazel123

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Some of you may remember I bought a laptop last year that had an optane ssd and had a few troubles trying to upgrade the ssd - which were solved by a clean install - but the new ssd drive never did show up in bios.

Have recently bought a used HP Spectre X360 13 10th generation - I've been on the lookout for one. It was factory reset but noticed there was an Intel Optane app installed as part of the factory reset. Again no drive showing in bios and again I wish to change the drive. The Optane App however says no active disk. Obviously I'm contacting the seller to see if they know if it ever had an optane drive and it's been replaced (it would suggest it has by the app being there). Or whether it has always had the same drive. But they may not know. The one installed is a KXG60ZNV512G KIOXA. All the HP docs say about this model is it has a 512gb ssd - nothing more.

Just want to know if my system image will restore on another drive! I guess if it doesn't then I can just do a clean install again but was trying to avoid that as it's a pain getting some of the thermal management apps back again.

But the query really is - why isn't any drive showing in bios anywhere?! Is it because it was previously an optane drive so not recognised (but works) - which is what happened with the previous laptop?
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
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    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
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    50 mbps Starlink
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    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
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    Defender
I actually have a 500gb optane drive removed from the other computer so could install that just to see what happens in bios! but don't want to mess about too much.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
Hazel My PC came with the the Optane app but no optane drive installed. I knew I never wanted to use optane. Every time I would remove the app, at boot windows would put it back until I finally figured out how to turn off optane in bios.
 

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    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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    Windows 11 Pro 25H2 26200.8655
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    PC/Desktop
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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
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    DELL 0J37VM
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    32 gb
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    #1 Edge #2 Firefox
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    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
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    Windows 11 Pro 24H2 26200.8457
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    PC/Desktop
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    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
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    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
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    1TB Crucial nvme
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    Logitech wired
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    Internet Speed
    still too embarrassed to tell
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    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
That’s interesting thanks! The previous owner said it’s as it was shipped from the factory and he’s never had the back off or changed the ssd. It’s strange the drive doesn’t show in bios though. There is no mention of Optane or IRST in bios either.

I know some manufacturers sold the same model with and without Optane drives so maybe the app was included in initial setup just in case. I may just ignore it.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
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