Another optane possible issue!


Hazel123

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Some of you may remember I bought a laptop last year that had an optane ssd and had a few troubles trying to upgrade the ssd - which were solved by a clean install - but the new ssd drive never did show up in bios.

Have recently bought a used HP Spectre X360 13 10th generation - I've been on the lookout for one. It was factory reset but noticed there was an Intel Optane app installed as part of the factory reset. Again no drive showing in bios and again I wish to change the drive. The Optane App however says no active disk. Obviously I'm contacting the seller to see if they know if it ever had an optane drive and it's been replaced (it would suggest it has by the app being there). Or whether it has always had the same drive. But they may not know. The one installed is a KXG60ZNV512G KIOXA. All the HP docs say about this model is it has a 512gb ssd - nothing more.

Just want to know if my system image will restore on another drive! I guess if it doesn't then I can just do a clean install again but was trying to avoid that as it's a pain getting some of the thermal management apps back again.

But the query really is - why isn't any drive showing in bios anywhere?! Is it because it was previously an optane drive so not recognised (but works) - which is what happened with the previous laptop?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
I actually have a 500gb optane drive removed from the other computer so could install that just to see what happens in bios! but don't want to mess about too much.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
Hazel My PC came with the the Optane app but no optane drive installed. I knew I never wanted to use optane. Every time I would remove the app, at boot windows would put it back until I finally figured out how to turn off optane in bios.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
That’s interesting thanks! The previous owner said it’s as it was shipped from the factory and he’s never had the back off or changed the ssd. It’s strange the drive doesn’t show in bios though. There is no mention of Optane or IRST in bios either.

I know some manufacturers sold the same model with and without Optane drives so maybe the app was included in initial setup just in case. I may just ignore it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

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