Any Fix for This?


PurSpyk!!

PurSpyk!!

Well-known member
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Location
New Zealand
OS
Windows 11 26H2
Windows 11 will randomly stop showing my Microsoft 365 subscription details in the Windows Settings app, and then the following also appears when clicking on the Username on the Start Menu.

1735547985148.webp


Anyone know how to fix this?
 
Windows Build/Version
Windows 11 24H2 26100.2605
Last edited by a moderator:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440 (4K DSR)
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 26H2Intel i9 11900K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 11900K
    Motherboard
    ASUS ROG Strix Z590 Gaming E
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x Samsung 17"
    Screen Resolution
    1920 x 1080 & 1366 x 768
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Fractel
    Cooling
    Noctua NH-D14
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
Last few months problems have existed on the Internet and that can be one of them since Microsoft 365 seems to be mostly online versus a program fully installed on the computer like my Office 2013. I got a new cheap-o Notebook [$175] a year ago just to learn about the included Microsoft 365 subscription. Notebook still good, using a different office-type product.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
Last few months problems have existed on the Internet and that can be one of them since Microsoft 365 seems to be mostly online versus a program fully installed on the computer like my Office 2013. I got a new cheap-o Notebook [$175] a year ago just to learn about the included Microsoft 365 subscription. Notebook still good, using a different office-type product.
Click to expand...
I have the programs (excel, word etc) installed on my PC; I don't use the web versions. Still does not explain why this information is not loading. It's happened a few times, and then a Windows Update will fix it for a while until it breaks again.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440 (4K DSR)
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 26H2Intel i9 11900K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 11900K
    Motherboard
    ASUS ROG Strix Z590 Gaming E
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x Samsung 17"
    Screen Resolution
    1920 x 1080 & 1366 x 768
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Fractel
    Cooling
    Noctua NH-D14
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
@PurSpyk!! In your first post, I suggest you remove your user id from the screenshot.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 26H2 26300.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 26H2 26300.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 26H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440 (4K DSR)
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 26H2Intel i9 11900K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 26H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 11900K
    Motherboard
    ASUS ROG Strix Z590 Gaming E
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x Samsung 17"
    Screen Resolution
    1920 x 1080 & 1366 x 768
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Fractel
    Cooling
    Noctua NH-D14
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
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