Solved Apps & Browser Control - Action recommended


geoffL

Well-known member
Local time
7:24 AM
Posts
23
OS
Windows 11 Pro ver 23H2
When I go to Windows Security , it indicates 'Action recommended' against 'App & browser control'.
When I click this item, a dialog says "You'll need a new app to open this windows defender link" and suggests 'Look for an app in the Microsoft Store'.
But, when I click the OK button, I get "No results found".
How do I resolve this issue?
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
Have you tried going to Settings - Apps - Apps and features then scroll down to Windows Security. Click on the more icon (3 vertical dots) - advanced options and try a repair and reset? Worth a try.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Fabler2
Thanks for reply.
'Windows Security' is not listed in Settings > Apps > Apps and features.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Fabler2
Yes - 'Windows Security' appears in Start > All apps.
But when I right-click this item and select More > App settings, it does not appear in the resulting list.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
To further explain my problem, here is a screenshot:
1649027324035.png
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
Issues with Defender are notoriously difficult to fix and if no one else chips in I think you have three choices. The first one I would do is to a repair install of Windows, from an .iso, keeping all accounts, apps, and personal data.


Second is to do a clean install,

Third is to use a third-party AV.

I would also start keeping backup images that you can restore to easily in such cases. That reminds me, have you tried a system restore to when Defender was working? Might be worth a shot if SR is enabled.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

Ben
 

My Computer

System One

  • OS
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Elitebook 2530p
    CPU
    Intel Core 2 Duo L9400@1.86 GHz
    Memory
    2 GB

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
@Ben Myers, @Fabler2
Thanks for your response. The Windows 11 bug that you mention refers to a preview build of Windows 11. I have just run 'Check for updates' and it confirms that my system is up to date.
Surely, this bug should now be fixed by Microsoft.
 

My Computer

System One

  • OS
    Windows 11 Pro ver 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Invictor
    CPU
    AMD Ryzen 5 4600G
    Memory
    16 GB
    Graphics Card(s)
    Integrated AMD Radeon
    Hard Drives
    1TB HDD
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