ASUS ROG Zephyrus 14 (2025) BSOD


cheeser

cheeser

New member
Local time
10:50 PM
Posts
1
OS
Windows 11

CHEESER-(2025-08-04_11-55-47).zip

drive.google.com drive.google.com

Barely 1 month old. Took to Geek Squad and they did a clean Windows install and said there was nothing wrong. Here I am again with the same issue.

This doesn't really BSOD in any specific scenario. This last crash was at 7:00 AM when I wasn't even using it or awake. The computer itself was in sleep mode.
 
Windows Build/Version
Windows 11

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
ASUS ROG
What is the laptop's warranty status?

How come you used Geek Squad instead of Asus?


New laptops should not have BSODs.

Please contact Asus for Return Merchandise Authorization.




1) Open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~


2) Run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com


3) Run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com








Bug Check 0x113: VIDEO_DXGKRNL_FATAL_ERROR​

Bug Check 0x141: VIDEO_ENGINE_TIMEOUT_DETECTED​



Code: 
Event[7429]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2025-08-04T07:38:50.4380000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Cheeser
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000113 (0x0000000000000019, 0x0000000000000002, 0x00000000000010de, 0x0000000000002f58). A dump was saved in: C:\Windows\Minidump\080425-21406-01.dmp. Report Id: 7d79b286-328a-441f-9290-1c97cce9a7d1.


Code: 
Event[7376]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-08-04T07:38:35.1760000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Cheeser
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code: 
Event[7342]
  Log Name: System
  Source: EventLog
  Date: 2025-08-04T07:38:52.6900000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Cheeser
  Description:
The previous system shutdown at 7:38:14 AM on ?8/?4/?2025 was unexpected.


Code: 
Event[4333]
  Log Name: System
  Source: disk
  Date: 2025-08-01T17:01:11.2870000Z
  Event ID: 11
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Cheeser
  Description:
The driver detected a controller error on \Device\Harddisk1\DR1.

Code: 
Event[4187]
  Log Name: System
  Source: disk
  Date: 2025-08-01T13:37:33.6710000Z
  Event ID: 11
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Cheeser
  Description:
The driver detected a controller error on \Device\Harddisk1\DR1.


Code: 
Event[1619]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-07-31T00:00:21.4970000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Cheeser
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code: 
Event[1601]
  Log Name: System
  Source: EventLog
  Date: 2025-07-31T00:00:39.0470000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Cheeser
  Description:
The previous system shutdown at 8:37:16 PM on ?7/?30/?2025 was unexpected.




Code: 
Name    NVIDIA GeForce RTX 5070 Ti Laptop GPU
PNP Device ID    PCI\VEN_10DE&DEV_2F58&SUBSYS_39A81043&REV_A1\82B7028FC72DB04800
Adapter Type    NVIDIA GeForce RTX 5070 Ti Laptop GPU, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 5070 Ti Laptop GPU
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_f4e3af1c3d10d644\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_f4e3af1c3d10d644\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_f4e3af1c3d10d644\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_f4e3af1c3d10d644\nvldumdx.dll
Driver Version    32.0.15.7665
INF File    oem76.inf (Section311 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVAM.INF_AMD64_F4E3AF1C3D10D644\NVLDDMKM.SYS (32.0.15.7665, 106.49 MB (111,665,840 bytes), 7/30/2025 11:55 PM)




Code: 
nvlddmkm.sys Thu May 29 01:35:39 2025 (6838003B)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Looks like faulty hardware.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro x64 25H2Ryzen 9 5900X64 GB G.Skill RipJaws V F4-3200C16D-64GVKASRock Steel Legend Arc B580 12 GB
    OS
    Windows 11 Pro x64 25H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5900X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS 3.90)
    Memory
    64 GB G.Skill RipJaws V F4-3200C16D-64GVK
    Graphics Card(s)
    ASRock Steel Legend Arc B580 12 GB
    Monitor(s) Displays
    Alienware AW3423DWF OLED ultrawide
    Hard Drives
    Samsung 990 Pro 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up

  • At a glance

    Windows 11 Home x64 25H2Ryzen 7 5800X3D32 GB (2x16 GB G.Skill TridentZ Neo)Sapphire Nitro+ Radeon RX 6750 XT
    Operating System
    Windows 11 Home x64 25H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 5800X3D
    Motherboard
    Asus ROG Strix B550-F Gaming (UEFI-BIOS version 3644)
    Memory
    32 GB (2x16 GB G.Skill TridentZ Neo)
    Graphics card(s)
    Sapphire Nitro+ Radeon RX 6750 XT
    Hard Drives
    Samsung 970 Pro 512 GB NVMe SSD
    PSU
    Corsair RM850x
    Case
    Fractal Focus G
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