Been having issues with my WiFi on my PC

Logical Ron · Feb 9, 2024

I use my Apple Airpods Pro on my PC, I have 2 sets of the Airpods that I switch out. In settings I added each Airpods Pro so I have like Airpods Pro # 3 and Airpods Pro #4 and for a long time everything has worked fine. Once in a while if I use them with my iPad when traveling and then try to use them on my PC again sometimes they don't connect.

I have to go through the pairing again and that seems to work. The last 2 nights I was getting bad sound so I wanted to remove the devices and add them back again to see if that fixed it.

If I click on the 3dotson each AirProd s Pro and select remove device Win 11 says that can't be done. I even got a driver error which went away right away so I didn't even see what it said.

Seems that my Airpods Pro can't be removed.. So I just keep pairing them and they work but sometimes the sound is strange when I an doing something on my PC. I know that sounds weird but that is what is happening. I was watching a Youtube video of a ACDC concert and the sound was great, I started to type and the sound got all static...

I think if there was a way to force remove the devices and add them back it would fix the issue but Win 11 won't remove the device it says it can't do that or something message like that..

Anyone have any ideas?? it's not the Airpods Pro they work fine on other things like iPad and iPhone it just on my PC that it gets weird and since win 11 won't let me remove the device in Bluetooth I think it is a win 11 problem..

Fabler2 · Feb 9, 2024

Try turning on flight mode then removing.

Logical Ron · Feb 9, 2024

Fabler2 said:
Try turning on flight mode then removing.

Flight mode on my PC ?? never saw that on anything except my iPhone

Fabler2 · Feb 9, 2024

Logical Ron · Feb 9, 2024

Thanks mine is called Airplane mode I think they are the same thing....

Fabler2 · Feb 9, 2024

Logical Ron said:
Thanks mine is called Airplane mode I think they are the same thing....

Yes it's just I'm on Canary version at the mo. See if that works.

Logical Ron · Feb 9, 2024

Fabler2 said:
Yes it's just I'm on Canary version at the mo. See if that works.

Didn't work, even when typing this the sound gets all choppy. I checked to see if there was a newer drive but not sure which Bluetooth listing in my device manager is the one I should check.. I noticed one has a error triangle ???

Fabler2 · Feb 9, 2024

If you right click Intel wireless Bluetooth then ' update driver' -' browse my computer for drivers' - 'Let me pick from a list of available drivers on my computer' - select 'Intel(R) Wireless Bluetooth (R)' then next. It will reinstall the driver then reboot.

Logical Ron · Feb 9, 2024

Fabler2 said:
If you right click Intel wireless Bluetooth then ' update driver' -' browse my computer for drivers' - 'Let me pick from a list of available drivers on my computer' - select 'Intel(R) Wireless Bluetooth (R)' then next. It will reinstall the driver then reboot.

View attachment 86536

Tried that without luck and also tried to remove devices in Bluetooth and it says failed see screenshots of both below. Thanks for your replies, I am headed for bed it is 4:30AM here I will check for replied in the morning thanks a lot!!!

Fabler2 · Feb 9, 2024

OK see you later. You seemed to have missed some steps in my previous post.

Flashorn · Feb 9, 2024

Logical Ron said:
I noticed one has a error triangle

That's Intel and BT is a Intel component.
Double click on it and choose Properties.
Click on the Driver tab and update driver.
Or install

Intel® Driver & Support Assistant

This application provides driver and software updates for your Intel hardware.

www.intel.com

This is my last update

Logical Ron · Feb 9, 2024

Fabler2 said:
OK see you later. You seemed to have missed some steps in my previous post.

Sorry I messed up, just did it and I have 2 drivers to chose from? could that be my issue? I assume the latest one is the best one to pick, also should I have 2 listed? if not how do I get rid of the one I don't use?

Fabler2 · Feb 9, 2024

Pick the latest one for now.

Logical Ron · Feb 9, 2024

Fabler2 said:
Pick the latest one for now.

Didn't change still have the triangle next to it

Fabler2 · Feb 9, 2024

I would download Intel® Driver & Support Assistant and run that. That should clean up the issue and install the latest. You can remove it afterwards if not needed.

Fabler2 · Feb 9, 2024

How to clean install Intel Bluetooth drivers then use Driver & support or pre download from manufacturer's site.

How to Perform a Clean Installation of Bluetooth Drivers

Explains how to perform a clean installation of Bluetooth drivers.

www.intel.com

Logical Ron · Feb 9, 2024

Fabler2 said:
I would download Intel® Driver & Support Assistant and run that. That should clean up the issue and install the latest. You can remove it afterwards if not needed.

I did that and it said there were 2 updates I ran them and it said everything is up to date but now I have a different Bluetooth drive with a triangle, I believe it is the Bluetooth for my MB

Fabler2 · Feb 9, 2024

Weird. So you've changed your network adapter?
I'll uninstall my Intel Bluetooth and reboot. See what Windows Update comes up with.

Logical Ron · Feb 9, 2024

Fabler2 said:
Weird. So you've changed your network adapter?
I'll uninstall my Intel Bluetooth and reboot. See what Windows Update comes up with.

View attachment 86542

The issues isn't with Intel Bluetooth any longer one of the things I did fixed that but them listed a Bluetooth 4.0 Broadcom error see my last attachment. Been trying everything to fix it but can't

Fabler2 · Feb 9, 2024

So I uninstalled the device (with Bluetooth off) and rebooted. Had to turn Bluetooth off an on again in settings after reboot. Windows installed this driver. Not checked updates yet. The Intel driver and support
said there was an update. Its working fine at the mo. Will update later.

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