Hello,
I have 3 HP Laptops since 2022 that came with Windows 11 Home. They are the only machines with Win 11 operating systems I ever had.
When I log in to my Microsoft account, I see the names of all 3 laptops under "Devices". IE: Machine 1 , Machine 2 and Machine 3
When I access my BitLocker keys page, I see 2 recognizable device names, Machine 1 and Machine 2, with associated BitLocker keys. However, one device name with an associated bitlocker key does not say Machine 3, it just says LAPTOP-XXXXXX (a letter and some numbers) and I can't find those anywhere in Machine 3.
In Machine 3 System, "Device Encryption" is enabled, however, the line below says BitLocker Drive Encryption and when I click on that it gives a pop up that says upgrade to Windows 11 Pro. Hmmmmm
So, the questions are..
1.) Does machine 3 actually have BitLocker or some other encryption ?
2.) How do I know if the unknown device (LAPTOP-XXXXXX) bitlocker key listed on my Microsoft account is for Machine 3 ?
I just changed the name of Machine 3 and re-started, and the new name showed up on my Microsoft home page, but still not on the BitLocker page.
If machine 3 goes down, I am curious if the unknown BitLocker key will work or not.
Thanks for an ideas
I have 3 HP Laptops since 2022 that came with Windows 11 Home. They are the only machines with Win 11 operating systems I ever had.
When I log in to my Microsoft account, I see the names of all 3 laptops under "Devices". IE: Machine 1 , Machine 2 and Machine 3
When I access my BitLocker keys page, I see 2 recognizable device names, Machine 1 and Machine 2, with associated BitLocker keys. However, one device name with an associated bitlocker key does not say Machine 3, it just says LAPTOP-XXXXXX (a letter and some numbers) and I can't find those anywhere in Machine 3.
In Machine 3 System, "Device Encryption" is enabled, however, the line below says BitLocker Drive Encryption and when I click on that it gives a pop up that says upgrade to Windows 11 Pro. Hmmmmm
So, the questions are..
1.) Does machine 3 actually have BitLocker or some other encryption ?
2.) How do I know if the unknown device (LAPTOP-XXXXXX) bitlocker key listed on my Microsoft account is for Machine 3 ?
I just changed the name of Machine 3 and re-started, and the new name showed up on my Microsoft home page, but still not on the BitLocker page.
If machine 3 goes down, I am curious if the unknown BitLocker key will work or not.
Thanks for an ideas
- Windows Build/Version
- Build 26100.7623 Version 24H2
My Computer
At a glance
windows 11 home12th gen Intel core 7-1260P8GB ram, 256GB SSDIntel Xe Graphics
- OS
- windows 11 home
- Computer type
- Laptop
- Manufacturer/Model
- HP Laptop 15t-dy500
- CPU
- 12th gen Intel core 7-1260P
- Motherboard
- cannot find
- Memory
- 8GB ram, 256GB SSD
- Graphics Card(s)
- Intel Xe Graphics
- Sound Card
- RealTek
- Monitor(s) Displays
- Integrated
- Screen Resolution
- 1366 x 768
- Hard Drives
- SK hynix BC7111HEM HFM256GD31X013N
- Keyboard
- HID kepboard device
- Mouse
- elan
- Internet Speed
- 223 download
- Browser
- several
- Antivirus
- windows security




