Bluetooth issues in W11


XYZ

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Windows 11 21H2

HP Pavilion Gaming Desktop i7-9700

After Update to W11 Bluetooth Issues

In W10 I had no trouble with Bluetooth = in W11 I have loads

I use several Bluetooth devices for listening to music (but only one at a time)

All get easily recognised by W11 and when I connect one of the devices there is no problem = W11 shows the device is connected = and the device shows it is connected

However, this is where the issues start:

Problem 1

There is no sound!

= To get a sound I have to remove the device and reconnect = then I get sound through device = BUT:

Problem 2

The sound is always FULL VOLUME

Solutions tried:

I have uninstalled drivers and after new start Windows 11 has reinstalled drivers:

Bluetooth Device (RFCOMM Protocol TDI) (10.0.22000.1)

Realtek Bluetooth 4.2 Adapter (1.8.1037.3005)

Realtek(R) Audio (6.0.9163.1) (After once again removing this driver this morning, W11 installed version 6.0.9102.1, but the problem was the same with this driver. HP Assistant has now installed the previous driver: 6.0.9163.1 again)

I do not know what else to do.
 

My Computer

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    Windows 11
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    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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I get that issue sometimes and have to remove and reconnect also volume at 100%. This is with Intel Bluetooth. You can turn on ' show notifications to connect using Swift Pair' and also Disable Bluetooth Absolute Volume to see if they help.

 

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    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
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    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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    Realtek Audio. NVIDIA High Definition Audio
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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XYZ

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Thanks for your reply Fabler2

I have hopefully followed the disable instructions correctly but would like to check with you as the guide does not say/show where the 1 should come (mine is the last number as shown in the screenshot):

DisableAbsoluteVolume.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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Thanks for your reply Fabler2

I have hopefully followed the disable instructions correctly but would like to check with you as the guide does not say/show where the 1 should come (mine is the last number as shown in the screenshot):

View attachment 17369
Same setting,

1641042141798.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
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XYZ

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Okay great, thanks Fabler2, I really appreciate your help and say many thanks.

At least I got that right.

I really hope it now prevents the horrid full volume that destroys your ears or gets the neighbours complaining.

NO!

The loudness problem remains!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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Make sure your volume is set lower (normal hearing volume) then disconnect your speakers and reconnect.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
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XYZ

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Location
Berlin
OS
Windows 11
I have also just discovered why the sound wasn't going over the Bluetooth device

AND this was not a problem in W10 but seems to be a problem in W11

I have a soundbar plugged into the audio socket on the back of the computer.

With W10 this gave no problem = Bluetooth would work okay even with this plugged (but not on)

However, in W11 sound will not go over the Bluetooth device with this plugged in!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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I have also just discovered why the sound wasn't going over the Bluetooth device

AND this was not a problem in W10 but seems to be a problem in W11

I have a soundbar plugged into the audio socket on the back of the computer.

With W10 this gave no problem = Bluetooth would work okay even with this plugged (but not on)

However, in W11 sound will not go over the Bluetooth device with this plugged in!
Good you found that issue. Have you set the volume correctly then disconnected the speakers then reconnected to test? You shouldn't get the deafening decibels now.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
    Browser
    Edge
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XYZ

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Posts
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Location
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OS
Windows 11
Make sure your volume is set lower (normal hearing volume) then disconnect your speakers and reconnect.

I have done that. It makes no difference. Using the plugged soundbar I do not have this full volume issue. The issue is with Bluetooth devices.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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I have done that. It makes no difference. Using the plugged soundbar I do not have this full volume issue. The issue is with Bluetooth devices.
Yes I know. This is how it works for me,

BT speakers connected,

Screenshot_1.png

then normal speaker setting with BT just disconnected,

Screenshot_2.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
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XYZ

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but look at this:sound level set at 8.png

sound is set at 8 but blue is going all the way to end

After the above I disconnected the headphones and reconnected and sound was low but

look what W11 is showing now:

reconnected headphone.png

and although the sound was low when I reconnected although as you see above it was showing Full volume, I just touched the sound button on the keyboard and it immediately shot to Full Volume
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

Fabler2

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If it's not working for you then just set the reg key back.
The volume indicator, not the slider, goes up and down in settings according to the sound.

Screenshot_5.png

Sorry I couldn't help.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
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XYZ

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I think I have found the problem

each Bluetooth device loads two drivers

Hands free and Stereo

I deleted the Hands free driver on some of the devices = when I deleted the Hands Free driver for the actual connected Bluetooth headphone, W11 said I would need to restart the computer to complete the process = which I did

After the restart, I tried the same headphone and it worked = connected with no trouble = and at the correct sound level

However, I see W11 has restored all the Hands Free drivers = so will have to wait and see if the issue happens again or not

But for the headphone Mpow it worked (this time)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

XYZ

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Location
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Windows 11
No it is not fixed

Full Volume again

But I think the problem lies with the driver(s), although I am not sure

I never had this problem with W10 but since updating to W11 !!!!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

XYZ

Member
Thread Starter
Local time
10:24 AM
Posts
13
Location
Berlin
OS
Windows 11
If it's not working for you then just set the reg key back.
The volume indicator, not the slider, goes up and down in settings according to the sound.

View attachment 17375

Sorry I couldn't help.
I thank you for your attempts and for your time. I am truly very grateful.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

XYZ

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10:24 AM
Posts
13
Location
Berlin
OS
Windows 11
Okay, I have been the whole day on this, so will stop for now. Will have to try again another time as I don't know the solution, anyway.

Many thanks Fabler2
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti

XYZ

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Thread Starter
Local time
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Posts
13
Location
Berlin
OS
Windows 11
The latest update on 25.01.2022:

So far I have been unable to resolve these issues with onboard Audio and Bluetooth after Windows 11 update (both worked fine in W10).

As a temporary solution, I am now using a USB Bluetooth and a small USB Audio adapter. (At least it has the advantage that I do not have to continually unplug my cabled soundbar, which I have under my monitor for normal website use, every time I switch on Bluetooth.)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavillion Gaming Desktop
    CPU
    i7-9700
    Memory
    32
    Graphics Card(s)
    GTX 1660 Ti
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