Bluetooth issues in W11

XYZ · Jan 1, 2022

Windows 11 21H2

HP Pavilion Gaming Desktop i7-9700

After Update to W11 Bluetooth Issues

In W10 I had no trouble with Bluetooth = in W11 I have loads

I use several Bluetooth devices for listening to music (but only one at a time)

All get easily recognised by W11 and when I connect one of the devices there is no problem = W11 shows the device is connected = and the device shows it is connected

However, this is where the issues start:

Problem 1

There is no sound!

= To get a sound I have to remove the device and reconnect = then I get sound through device = BUT:

Problem 2

The sound is always FULL VOLUME

Solutions tried:

I have uninstalled drivers and after new start Windows 11 has reinstalled drivers:

Bluetooth Device (RFCOMM Protocol TDI) (10.0.22000.1)

Realtek Bluetooth 4.2 Adapter (1.8.1037.3005)

Realtek(R) Audio (6.0.9163.1) (After once again removing this driver this morning, W11 installed version 6.0.9102.1, but the problem was the same with this driver. HP Assistant has now installed the previous driver: 6.0.9163.1 again)

I do not know what else to do.

Fabler2 · Jan 1, 2022

I get that issue sometimes and have to remove and reconnect also volume at 100%. This is with Intel Bluetooth. You can turn on ' show notifications to connect using Swift Pair' and also Disable Bluetooth Absolute Volume to see if they help.

How to Enable or Disable Bluetooth Absolute Volume in Windows 10

How to Enable or Disable Bluetooth Absolute Volume in Windows 10 Absolute Volume is a feature released starting with the Windows 10 April 2018 update version 1803. This feature allows the Windows volume slider to precisely control the local volume of comp

www.tenforums.com

XYZ · Jan 1, 2022

Thanks for your reply Fabler2

I have hopefully followed the disable instructions correctly but would like to check with you as the guide does not say/show where the 1 should come (mine is the last number as shown in the screenshot):

Fabler2 · Jan 1, 2022

XYZ said:
Thanks for your reply Fabler2

I have hopefully followed the disable instructions correctly but would like to check with you as the guide does not say/show where the 1 should come (mine is the last number as shown in the screenshot):

View attachment 17369

Same setting,

XYZ · Jan 1, 2022

Okay great, thanks Fabler2, I really appreciate your help and say many thanks.

At least I got that right.

I really hope it now prevents the horrid full volume that destroys your ears or gets the neighbours complaining.

NO!

The loudness problem remains!

Fabler2 · Jan 1, 2022

Make sure your volume is set lower (normal hearing volume) then disconnect your speakers and reconnect.

XYZ · Jan 1, 2022

I have also just discovered why the sound wasn't going over the Bluetooth device

AND this was not a problem in W10 but seems to be a problem in W11

I have a soundbar plugged into the audio socket on the back of the computer.

With W10 this gave no problem = Bluetooth would work okay even with this plugged (but not on)

However, in W11 sound will not go over the Bluetooth device with this plugged in!

Fabler2 · Jan 1, 2022

XYZ said:
I have also just discovered why the sound wasn't going over the Bluetooth device

AND this was not a problem in W10 but seems to be a problem in W11

I have a soundbar plugged into the audio socket on the back of the computer.

With W10 this gave no problem = Bluetooth would work okay even with this plugged (but not on)

However, in W11 sound will not go over the Bluetooth device with this plugged in!

Good you found that issue. Have you set the volume correctly then disconnected the speakers then reconnected to test? You shouldn't get the deafening decibels now.

XYZ · Jan 1, 2022

Fabler2 said:
Make sure your volume is set lower (normal hearing volume) then disconnect your speakers and reconnect.

I have done that. It makes no difference. Using the plugged soundbar I do not have this full volume issue. The issue is with Bluetooth devices.

Fabler2 · Jan 1, 2022

XYZ said:
I have done that. It makes no difference. Using the plugged soundbar I do not have this full volume issue. The issue is with Bluetooth devices.

Yes I know. This is how it works for me,

BT speakers connected,

then normal speaker setting with BT just disconnected,

XYZ · Jan 1, 2022

but look at this:

sound is set at 8 but blue is going all the way to end

After the above I disconnected the headphones and reconnected and sound was low but

look what W11 is showing now:

and although the sound was low when I reconnected although as you see above it was showing Full volume, I just touched the sound button on the keyboard and it immediately shot to Full Volume

Fabler2 · Jan 1, 2022

If it's not working for you then just set the reg key back.
The volume indicator, not the slider, goes up and down in settings according to the sound.

Sorry I couldn't help.

XYZ · Jan 1, 2022

I think I have found the problem

each Bluetooth device loads two drivers

Hands free and Stereo

I deleted the Hands free driver on some of the devices = when I deleted the Hands Free driver for the actual connected Bluetooth headphone, W11 said I would need to restart the computer to complete the process = which I did

After the restart, I tried the same headphone and it worked = connected with no trouble = and at the correct sound level

However, I see W11 has restored all the Hands Free drivers = so will have to wait and see if the issue happens again or not

But for the headphone Mpow it worked (this time)

XYZ · Jan 1, 2022

No it is not fixed

Full Volume again

But I think the problem lies with the driver(s), although I am not sure

I never had this problem with W10 but since updating to W11 !!!!

XYZ · Jan 1, 2022

Fabler2 said:
If it's not working for you then just set the reg key back.
The volume indicator, not the slider, goes up and down in settings according to the sound.

View attachment 17375

Sorry I couldn't help.

I thank you for your attempts and for your time. I am truly very grateful.

XYZ · Jan 1, 2022

Okay, I have been the whole day on this, so will stop for now. Will have to try again another time as I don't know the solution, anyway.

Many thanks Fabler2

XYZ · Jan 25, 2022

The latest update on 25.01.2022:

So far I have been unable to resolve these issues with onboard Audio and Bluetooth after Windows 11 update (both worked fine in W10).

As a temporary solution, I am now using a USB Bluetooth and a small USB Audio adapter. (At least it has the advantage that I do not have to continually unplug my cabled soundbar, which I have under my monitor for normal website use, every time I switch on Bluetooth.)