Bluetooth takes too long to disable on Windows 11


JohnnyGui

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When disabling the Bluetooth for the first time after a (re)boot, it needs a few minutes to truly disable and I can not enable it again in the meantime. After that, disabling BT for the 2nd time (or more) works immediately without issues until a (re)boot.

This issue is not present on Windows 10, it started with Windows 11.

I have a Ubit WIE7265 Wifi/Bluetooth 4.2 card in my PC (shown as AC-7265 in Device Manager). I am using the latest Bluetooth driver version 20.100.10.7. Using Windows 11 Pro 21H2 build 22000.613.

Is anyone else with experiencing this issue?
 

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johnlgalt

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Not here, but got a question - how long after reboot are you waiting to disable BT? Does it take the same amount of time that first attempt to disable it whether you want 5 minutes after reboot or 1 hour after reboot?
 

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JohnnyGui

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Not here, but got a question - how long after reboot are you waiting to disable BT? Does it take the same amount of time that first attempt to disable it whether you want 5 minutes after reboot or 1 hour after reboot?

Yes, even after waiting 2 hours. Mind you I don't have Bluetooth automatically enabled at (re)boot. It is off and the issue happens when I turn it on and then off for the first time after a (re)boot.

Do you have BT enabled by default at boot? If yes, perhaps you could turn it off, reboot and test the issue?

Also, what kind of BT device do you have with which driver version?
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
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    Azza Taurus 5000W
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    Coolermaster Hyper 412R
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johnlgalt

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Yeah, mine is enabled by default as I need to use it at a given moment's notice for work. I'm currently still at work, and cannot test right away, but I can try it later on.

How long are you waiting between enabling and then disabling?

My BT device is built into my motherboard, using Intel driver 22.130.0.5. I *believe* it is a combination with my Killer AX1650 WiFi adapter.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
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    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
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    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
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Berton

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Most Notebooks will have Bluetooth as part of the Wireless/Wi-Fi adapter and some modern Desktops with the optional Wireless. On my WIn11 Notebook going to Airplane Mode turns off both Wireless and Bluetooth pretty quickly, within a few seconds.
 

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    Dell Vostro 3400
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    Intel Core i5
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    Dell Vostro 5890
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    Intel Core i5
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    16GB
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JohnnyGui

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Yeah, mine is enabled by default as I need to use it at a given moment's notice for work. I'm currently still at work, and cannot test right away, but I can try it later on.

How long are you waiting between enabling and then disabling?

My BT device is built into my motherboard, using Intel driver 22.130.0.5. I *believe* it is a combination with my Killer AX1650 WiFi adapter.

Thanks for the info. The waiting time between enabling and disabling can be as long as hours. I have just deleted the BT device driver and reinstalled it but no avail.

I will wait for your test results.

Most Notebooks will have Bluetooth as part of the Wireless/Wi-Fi adapter and some modern Desktops with the optional Wireless. On my WIn11 Notebook going to Airplane Mode turns off both Wireless and Bluetooth pretty quickly, within a few seconds.

What if you turn Bluetooth off through its own toggle button instead of the Airplane mode?
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
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    Azza Taurus 5000W
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    Coolermaster Hyper 412R
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Berton

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I do exactly that with a couple older Notebooks that didn't come with Bluetooth as part of the Wireless adapter. It's an IOGear dongle, blue and rounded so it doesn't snag when I put the Notebook in the case with it still plugged in.

Ooops, didn't read correctly, the dongles don't have a button or switch.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5
    Memory
    8GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    21"
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

johnlgalt

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Thanks for the info. The waiting time between enabling and disabling can be as long as hours. I have just deleted the BT device driver and reinstalled it but no avail.

I will wait for your test results.

Apologies, I was unable to test yesterday, as it was a long day for me. I'll try it out today and see if it makes a difference here.

Is it possible that you have devices connected that are slowing the process down? Like Dynamic Lock, for instance? I do, but if you do not, then I'll probably need to turn mine off to get as close to your scenario as possible.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
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    Browser
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    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
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JohnnyGui

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Windows 11 21H2
Apologies, I was unable to test yesterday, as it was a long day for me. I'll try it out today and see if it makes a difference here.

Is it possible that you have devices connected that are slowing the process down? Like Dynamic Lock, for instance? I do, but if you do not, then I'll probably need to turn mine off to get as close to your scenario as possible.

No problem. I appreciate taking the time.

No, I don't have Dynamic Lock enabled. I always turn off my BT before shutting down/restarting my PC. When it is booted again, I enable BT when I need it and then disable it again. That's when it sometimes takes a long time to truly disable and I can't interact with the toggle button. I noticed this can be quite random.

Let me know whether this is reproducible.

I do exactly that with a couple older Notebooks that didn't come with Bluetooth as part of the Wireless adapter. It's an IOGear dongle, blue and rounded so it doesn't snag when I put the Notebook in the case with it still plugged in.

Ooops, didn't read correctly, the dongles don't have a button or switch.

Apologies, I wasn't clear. I meant the BT toggle button in Windows 11 itself (when clicking on the speaker/network icon in the systray). I don't have a dongle but an internal card so it's probably best to test this on your notebooks that did come with internal BT. If you disable the BT through the systray as mentioned, reboot and then enable BT and disable it again, would this take too long to truly disable and make the BT button non-interactable?
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
    Case
    Azza Taurus 5000W
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    Coolermaster Hyper 412R
    Browser
    Edge Chromium

johnlgalt

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Also, you might want to check if your BT card is integrated with a WiFi card. If so, and your WiFi is in use, that could cause an issue.

On my end, it takes a bit of time to start, and about the same to stop, but nothing like a massive slow down to stop. But this is off a single test, and I have other issues wrt a monitor I am testing so rebooting is a chore.

Still, I'll give it a few more shots throughout the day.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

JohnnyGui

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OS
Windows 11 21H2
Also, you might want to check if your BT card is integrated with a WiFi card. If so, and your WiFi is in use, that could cause an issue.

On my end, it takes a bit of time to start, and about the same to stop, but nothing like a massive slow down to stop. But this is off a single test, and I have other issues wrt a monitor I am testing so rebooting is a chore.

Still, I'll give it a few more shots throughout the day.

Appreciate the effort, it's so hard to confirm an issue when it's so random without a reason.
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    CPU
    i5-8600K
    Motherboard
    Gigabyte Z370 HD3
    Memory
    16GB
    Graphics Card(s)
    Geforce GTX 1070 Windforce OC
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Acer
    Screen Resolution
    1080p
    Hard Drives
    Neoforza SSD 256GB
    Case
    Azza Taurus 5000W
    Cooling
    Coolermaster Hyper 412R
    Browser
    Edge Chromium

johnlgalt

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Yeah. I'm troubleshooting some hardware from my company, and it's the same thing - trying to figure out what and how an issue is occurring when it is completely random and that is not my primary job to begin with is very, very difficult.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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