Open as takes too long


yousaf465

yousaf465

Active member
Local time
10:23 PM
Posts
57
Visit site
OS
Windows 11
When I try to open any file it takes to long 1641361697792.png

1641361899267.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
Screenshot of Task Manager - Performance > Disk?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor
    Screen Resolution
    1080p
    Hard Drives
    Patriot Burst 240GB SATA III SSD
    Kingston 240GB SATA III SSD
    Internet Speed
    150MBit/s
    Antivirus
    WD
And don't forget to look at the CPU load, you may have too many parasitic processes.
 

My Computer

System One

  • OS
    Windows 11 Pro; Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K (Alder Lake)
    Motherboard
    Asus PRIME Z690-M Plus D4
    Memory
    16 GB (2x8 Corsair DDR4-2132)
    Graphics Card(s)
    Asus GeForce 1050 Ti, 4 GB
    Monitor(s) Displays
    Philips 235PQ
    Screen Resolution
    1920x1080
    Hard Drives
    Windows 11: Samsung SSD 870 EVO, 500 GB (SATA), MBR
    Windows 8.1: Samsung SSD 980 PRO, 500 GB (M.2), MBR
    PSU
    Platimax D.F. 1050 W (80 Plus Platinum)
    Internet Speed
    Local link 1 Gbps, provider's line 500 Mbps
    Browser
    Google Chrome
    Other Info
    Realtek PCIe GbE Family Controller (for Windows 8.1 compatibility)
    Microsoft Office H&S 2013 x64
jbcarreon123 said:
Screenshot of Task Manager - Performance > Disk?
Click to expand...
the only the open menu takes too long, all other services are good. even DaVinci resolve loads fine.
1641366808314.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
Please reboot into safe mode (shift + restart) > open files > report into the thread whether the problems are fixed or whether they persist.

www.elevenforum.com

Boot to Safe Mode in Windows 11 Tutorial

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem...
www.elevenforum.com www.elevenforum.com


If problems are fixed while in safe mode > reboot into clean boot > report into the thread whether the problems are fixed or whether they persist.

www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs interacting simultaneously. This varied environment may lead to software conflicts that manifest in a number of ways. This varied environment may lead to software conflicts that manifest in...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
What precisely are your steps? Right click a file and click Open With? Making sure I'm the only one not sure what exactly you mean by "Open as"

Might try booting to Safe Mode to see if it still occurs there...eliminate any 3rd party programs as an issue

A Guy
 

My Computers

System One System Two

  • OS
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    INTEL Core i5-11400
    Motherboard
    ASUS PRIME H570-PLUS
    Memory
    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
    Graphics Card(s)
    EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Operating System
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
    Motherboard
    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
    Graphics card(s)
    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
zbook said:
Please reboot into safe mode (shift + restart) > open files > report into the thread whether the problems are fixed or whether they persist.

www.elevenforum.com

Boot to Safe Mode in Windows 11 Tutorial

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem...
www.elevenforum.com www.elevenforum.com


If problems are fixed while in safe mode > reboot into clean boot > report into the thread whether the problems are fixed or whether they persist.

www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs interacting simultaneously. This varied environment may lead to software conflicts that manifest in a number of ways. This varied environment may lead to software conflicts that manifest in...
www.elevenforum.com www.elevenforum.com
Click to expand...
I rebooted in Safe boot, the problem was there but the delay was reduced, if I open the same menu again i.e a second time there is no delay.
I did a clean-boot recently due to another problem, that issue was resolved but this remains.
A Guy said:
What precisely are your steps? Right click a file and click Open With? Making sure I'm the only one not sure what exactly you mean by "Open as"

Might try booting to Safe Mode to see if it still occurs there...eliminate any 3rd party programs as an issue

A Guy
Click to expand...
I mean opening any file from within a program e.g, attaching files, opening files from file>open menu, shortcut ctrl + O, etc in any program.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
Please run:

(This script requires a Ten Forums logon)
Tuneup_plus_log.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.


V2 Log Collector

V2 Log collector for collecting files to diagnose Windows 10+ BSOD problems. https://www.elevenforum.com/resources/v2-log-collector.1/download
www.elevenforum.com www.elevenforum.com


List any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Please run:

(This script requires a Ten Forums logon)
Tuneup_plus_log.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.


V2 Log Collector

V2 Log collector for collecting files to diagnose Windows 10+ BSOD problems. https://www.elevenforum.com/resources/v2-log-collector.1/download
www.elevenforum.com www.elevenforum.com


List any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption
Click to expand...
ran both script.
Windows defender/ Malwarebytes.
windows default firewall
no drive encryption
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
When available post results or share links using one drive, drop box, or google drive.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
When available post results or share links using one drive, drop box, or google drive.
Click to expand...
both logs are attached
 

Attachments

  • Tuneup.txt
    5.7 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
The txt file was ok.

The V2 was not present.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please perform the following steps:

1) Run these uninstallation tools:

a) Install AVG on your PC, Mac | AVG installation files

b) Removal tool for Kaspersky applications (kavremover)

c) https://support.malwarebytes.com/hc...warebytes-using-the-Malwarebytes-Support-Tool


2) Make sure Microsoft Defender is on


3) Run: (post share links)

a) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

b) https://github.com/Superfly-Inc/Windows-Diagnostic-Tool/releases/download/1.0.6101/LicensingDiag.ps1

c) https://github.com/Superfly-Inc/Win...releases/download/1.0.6101/Get-SlmgrError.ps1


4) Post share links for the event logs:

www.yourwindowsguide.com

How to share event logs in case of a computer issue - Your Windows Guide

This article explains How to share event logs in case of a computer issue
www.yourwindowsguide.com www.yourwindowsguide.com


5) Open administrative command prompt and copy and paste:

PowerShell Compress-Archive "%WinDir%\MEMORY.DMP" "%UserProfile%\Desktop\Memory_dmp"


6) ZIP the memory dump > post a separate share link with only the memory dump


7) Run: (post a share link)



8) Run: (post a share link)

Belarc Advisor - Belarc, Inc.

Belarc's products automatically create an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, network and security configurations. Customers use our products for software license management, IT asset management, cybersecurity audits, information...
www.belarc.com www.belarc.com


9) Run: (post a share link)

Gather_additional_dump_files.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.


10) Upgrade the BIOS: 1.13.0 > 1.14.1

Support for XPS 15 7590 | Drivers & Downloads | Dell US

www.dell.com

Dell XPS 15 7590 System BIOS | Driver Details | Dell US

www.dell.com

11) Run the Dell check for updates link:

Support for XPS 15 7590 | Drivers & Downloads | Dell US

www.dell.com



Code: 
LastWriteTime       Size (MB) FullName      
-------------       --------- --------      
12/07/21 6:59:31 PM   2239.75 C:\WINDOWS\MEMORY.DMP



Code: 
1: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff800`58600000 fffff800`5aa75000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nvdmsi.inf_amd64_94cc55be42234b59\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Oct 26 21:51:58 2021 (6178BECE)
    CheckSum:         023D21DC
    ImageSize:        02475000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:


Code: 
11/07/21 4:27 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 116
P2: ffff88827508c010
P3: fffff8019592cc20
P4: ffffffffc000009a
P5: 4
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110721-27296-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-33343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca5cd91e-71df-47b1-afd2-2d35fa1cb1b6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6869ddb3-2b98-44e2-ae19-01d7cbf2a85e.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.005b7bd5-5232-4155-bba8-2374b238d902.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b917e06-9a8c-431d-80ad-8ba03f7e8148.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_116_c227c342128fd4d7eaf3cd60eb8cdc919af01a73_00000000_cab_bf17e434-d30f-4464-83e1-18a75bc6a555

Analysis symbol: 
Rechecking for solution: 0
Report Id: d3769e1d-88d1-435b-8fdc-cbbc63ae59d8
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
11/07/21 4:27 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 116
P2: ffff88827508c010
P3: fffff8019592cc20
P4: ffffffffc000009a
P5: 4
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110721-27296-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-33343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca5cd91e-71df-47b1-afd2-2d35fa1cb1b6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6869ddb3-2b98-44e2-ae19-01d7cbf2a85e.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.005b7bd5-5232-4155-bba8-2374b238d902.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b917e06-9a8c-431d-80ad-8ba03f7e8148.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_116_c227c342128fd4d7eaf3cd60eb8cdc919af01a73_00000000_bf17e434-d30f-4464-83e1-18a75bc6a555

Analysis symbol: 
Rechecking for solution: 0
Report Id: d3769e1d-88d1-435b-8fdc-cbbc63ae59d8
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/07/21 2:00 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffa0fa3bd6f760
P3: 2
P4: fffff8005867f07e
P5: 2
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120721-12140-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-14562-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f666c234-1b32-49c6-86b4-176d3aee6cad.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e94993b5-9035-4042-b92b-3218a1c70431.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b0f137-6197-4e00-85f5-3dc600a66555.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f9c5615-4a80-4b84-a8dd-a46148c15016.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d793efe3d3771068c239afc434c7a27ce902c8c_00000000_cab_d0e55109-332a-4520-a5cf-d30f0a27dfb8

Analysis symbol: 
Rechecking for solution: 0
Report Id: b39f1995-ece1-4707-a72b-acdaba8fde57
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
12/07/21 2:00 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffa0fa3bd6f760
P3: 2
P4: fffff8005867f07e
P5: 2
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120721-12140-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-14562-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f666c234-1b32-49c6-86b4-176d3aee6cad.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e94993b5-9035-4042-b92b-3218a1c70431.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b0f137-6197-4e00-85f5-3dc600a66555.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f9c5615-4a80-4b84-a8dd-a46148c15016.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_d793efe3d3771068c239afc434c7a27ce902c8c_00000000_d0e55109-332a-4520-a5cf-d30f0a27dfb8

Analysis symbol: 
Rechecking for solution: 0
Report Id: b39f1995-ece1-4707-a72b-acdaba8fde57
Report Status: 4
Hashed bucket: 
Cab Guid: 0
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Please perform the following steps:

1) Run these uninstallation tools:

a) Install AVG on your PC, Mac | AVG installation files

b) Removal tool for Kaspersky applications (kavremover)

c) https://support.malwarebytes.com/hc...warebytes-using-the-Malwarebytes-Support-Tool


2) Make sure Microsoft Defender is on


3) Run: (post share links)

a) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

b) https://github.com/Superfly-Inc/Windows-Diagnostic-Tool/releases/download/1.0.6101/LicensingDiag.ps1

c) https://github.com/Superfly-Inc/Win...releases/download/1.0.6101/Get-SlmgrError.ps1


4) Post share links for the event logs:

www.yourwindowsguide.com

How to share event logs in case of a computer issue - Your Windows Guide

This article explains How to share event logs in case of a computer issue
www.yourwindowsguide.com www.yourwindowsguide.com


5) Open administrative command prompt and copy and paste:

PowerShell Compress-Archive "%WinDir%\MEMORY.DMP" "%UserProfile%\Desktop\Memory_dmp"


6) ZIP the memory dump > post a separate share link with only the memory dump


7) Run: (post a share link)



8) Run: (post a share link)

Belarc Advisor - Belarc, Inc.

Belarc's products automatically create an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, network and security configurations. Customers use our products for software license management, IT asset management, cybersecurity audits, information...
www.belarc.com www.belarc.com


9) Run: (post a share link)

Gather_additional_dump_files.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.


10) Upgrade the BIOS: 1.13.0 > 1.14.1

Support for XPS 15 7590 | Drivers & Downloads | Dell US

www.dell.com

Dell XPS 15 7590 System BIOS | Driver Details | Dell US

www.dell.com

11) Run the Dell check for updates link:

Support for XPS 15 7590 | Drivers & Downloads | Dell US

www.dell.com



Code: 
LastWriteTime       Size (MB) FullName     
-------------       --------- --------     
12/07/21 6:59:31 PM   2239.75 C:\WINDOWS\MEMORY.DMP



Code: 
1: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff800`58600000 fffff800`5aa75000   nvlddmkm T (no symbols)          
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nvdmsi.inf_amd64_94cc55be42234b59\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Oct 26 21:51:58 2021 (6178BECE)
    CheckSum:         023D21DC
    ImageSize:        02475000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:


Code: 
11/07/21 4:27 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 116
P2: ffff88827508c010
P3: fffff8019592cc20
P4: ffffffffc000009a
P5: 4
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110721-27296-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-33343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca5cd91e-71df-47b1-afd2-2d35fa1cb1b6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6869ddb3-2b98-44e2-ae19-01d7cbf2a85e.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.005b7bd5-5232-4155-bba8-2374b238d902.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b917e06-9a8c-431d-80ad-8ba03f7e8148.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_116_c227c342128fd4d7eaf3cd60eb8cdc919af01a73_00000000_cab_bf17e434-d30f-4464-83e1-18a75bc6a555

Analysis symbol: 
Rechecking for solution: 0
Report Id: d3769e1d-88d1-435b-8fdc-cbbc63ae59d8
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
11/07/21 4:27 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 116
P2: ffff88827508c010
P3: fffff8019592cc20
P4: ffffffffc000009a
P5: 4
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110721-27296-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-33343-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca5cd91e-71df-47b1-afd2-2d35fa1cb1b6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6869ddb3-2b98-44e2-ae19-01d7cbf2a85e.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.005b7bd5-5232-4155-bba8-2374b238d902.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b917e06-9a8c-431d-80ad-8ba03f7e8148.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_116_c227c342128fd4d7eaf3cd60eb8cdc919af01a73_00000000_bf17e434-d30f-4464-83e1-18a75bc6a555

Analysis symbol: 
Rechecking for solution: 0
Report Id: d3769e1d-88d1-435b-8fdc-cbbc63ae59d8
Report Status: 4
Hashed bucket: 
Cab Guid: 0
12/07/21 2:00 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffa0fa3bd6f760
P3: 2
P4: fffff8005867f07e
P5: 2
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120721-12140-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-14562-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f666c234-1b32-49c6-86b4-176d3aee6cad.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e94993b5-9035-4042-b92b-3218a1c70431.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b0f137-6197-4e00-85f5-3dc600a66555.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f9c5615-4a80-4b84-a8dd-a46148c15016.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d793efe3d3771068c239afc434c7a27ce902c8c_00000000_cab_d0e55109-332a-4520-a5cf-d30f0a27dfb8

Analysis symbol: 
Rechecking for solution: 0
Report Id: b39f1995-ece1-4707-a72b-acdaba8fde57
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
12/07/21 2:00 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffffa0fa3bd6f760
P3: 2
P4: fffff8005867f07e
P5: 2
P6: 10_0_22000
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120721-12140-01.dmp
\\?\C:\WINDOWS\SystemTemp\WER-14562-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f666c234-1b32-49c6-86b4-176d3aee6cad.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e94993b5-9035-4042-b92b-3218a1c70431.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b0f137-6197-4e00-85f5-3dc600a66555.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f9c5615-4a80-4b84-a8dd-a46148c15016.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_d793efe3d3771068c239afc434c7a27ce902c8c_00000000_d0e55109-332a-4520-a5cf-d30f0a27dfb8

Analysis symbol: 
Rechecking for solution: 0
Report Id: b39f1995-ece1-4707-a72b-acdaba8fde57
Report Status: 4
Hashed bucket: 
Cab Guid: 0
Click to expand...
how do I run 3 a. b. c ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell/XPS 7590
    CPU
    i7-9750H
    Memory
    16GB
    Graphics Card(s)
    GTX 1650
yousaf465 said:
how do I run 3 a. b. c ?
Click to expand...



Download > click view in folder > right click on the downloaded file in the folder > click run with Powershell
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please update the progress with each step.
For example:
1a
1b
1c
2
etc.


Please run V2 and upload results or post a new share link.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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