Solved boots on it’s own and shuts down on it’s own randomly.

  • Thread starter Deleted member 32799
  • Start date

Please post:

a) Motherboard link
b) RAM link

What happened with attempted safe mode boot?

How many continuous passes for Memtest86+?

Was the testing disrupted by unexpected shutdowns and restarts?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
When it shuts down and boots randomly , it also does it in safe mode and even bios. You get long phases remaining on with whichever, drive no drive etc.. But it could just randomly start again at any time. Not sure if these links are good enough for the ram and motherboard. PRIME B360M-A|Motherboards|ASUS Global

This is ddr3, I’m ddr4
And i didn't buy it from amazon. Got it at a trusted local store.

When you say link, did you mean from the store I bought it? Because it’s too old, it’s gone
 

My Computer

The testing went 4 hours perfect . That was usb boot obviously.
 

My Computer

Had 4 long parts to it. Not sure if that’s what continuous passes is.
Each part had over 10 algorithms or whatever that was
 

My Computer

Memtest86 + or memtest86 testing?

Had you taken pictures?

It's important to post images.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I’m going to upload it. It was on pass 2 done, but all 4 completed wkth no issues detected. I was taking a video
 

My Computer

Please test RAM displayed on the QVL.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The other thread had these links:


All three displayed memtest86+
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Memtest86+ and Memtest86 were designed to test for malfunctioning RAM.

Neither test for compatibility/incompatibility.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
KHX2133C14 was not seen on the QVL.

If you see it on the QVL > post an image or share link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Not much of a test so don’t know if I did it right. But, if this is correct, than i suppose it’s not compatible. This issue has only started this month though, and I’ve been using it for 6 years with no problems. So if you think incompatible ram would only show signs years in, then let me know. But if this was a good way to check, than I guess it’s not compatible. I’m typing the part number into the asus links’s letter search bar you sent me. And nothing displays. Meaning it’s not found. So is that the test or the same as the test you were referring to?
It’s good to see that with the 4 hour test ran that the ram isn’t defective. And would ram issues make the computer start on it’s own at all, sometimes with a screen, sometimes without? Or start for half a second and lose power. Then two seconds and lose power. Then a minute or two etc..?1721025143601.jpeg
 

My Computer

I must have gotten lucky with it working altogether being incompatible. But the performance has never been awful
 

My Computer

It seems to have been a wire. A short in a wire I discovered. Wouldn’t have found it without testing pins out. I hope it remains functioning. Not promised yet but was able to run for four hours. Please just let me let me know about the ram being incompatible. What that could cause for me or how much it sacrifices performance.
Thanks everyone
 
Last edited by a moderator:

My Computer

Hey Deleted member 32799,

Showing gratitude is important in online communities. Use the "like" button to appreciate helpful content. This motivates people to keep sharing knowledge. A "like" gives 1 point, "Helpful" gives 5 points, and "Great support" gives 10 points for exceptional help.

Latest Support Threads

Back
Top Bottom