Bsod a day. Error code changes. The last one was "Service System exception"


slithicenaga

Member
Local time
1:32 AM
Posts
2
OS
windows 11
Hello, lately my computer start acting weird. It could get stuttery out of nowhere and without a reason and bsods. I tried to fix the issue using the following methods;

1-) Ddu reset graphics drivers in safe mode.
2-) Sfc /scannow
3-) checkdisk
4-) (Kingston Hyper x Predator 3200mhz) memtest overnight (no issues)
5-) resitting computer components
6-) removing unnecessary USB devices
7-) (Rtx 3080 Gaming Tuf Asus) Gpu Temp check. GPU does not exceed 68c under high load. (GPU VRAM about 86 degrees under high load). Vram temps are acceptable for 3000 series.
8 -) (AMD Ryzen 7 5800x) Cpu Temp check. Cpu does not exceed 75c under high load. Pbo is activated.
9-) (Asus Rog Strix b450-f gaming ii) Motherboard temps around 45c. Max 50 under high load. Xmp is activated.
10-) My case is well ventilated and there are no airflow issues.
11-) Psu is Corsair tx850m gold. there are no airflow issues also.
12-) Tried deactivating all the overclocking profiles. Did not work.
13-) All of my components are at max 4 years old.
14-) xpg spectrix 240 gb m.2- Samsung m.2 980 gb. Transcend 240 gb ssd. According to hd tune pro there is a issue with transcend 240 gb ( interface crc error count attention) will include a screenshot of it.

I'm assuming there is a (hoping) driver issue that can't be solved without formatting the windows 11. But I would like to avoid it if possible. Thank you so much for your help.
 
Windows Build/Version
Windows 11 Pro 22000.795

Attachments

Last edited:

My Computer My Computer

At a glance

windows 11Ryzen 7 5800xkingston 16gb (2x8gb) hyperx predator blackasus gaming tuf 3080
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Ryzen 7 5800x
Motherboard
asus rog strix b450-f gaming ii
Memory
kingston 16gb (2x8gb) hyperx predator black
Graphics Card(s)
asus gaming tuf 3080
Sound Card
none
Monitor(s) Displays
MSI 27" OPTIX G273QF
Screen Resolution
2K
Hard Drives
TS240GSSD220S 240.0 GB
XPG SPECTRIX S40G 256.0 GB
Samsung SSD 980 1TB 1000.2 GB
PSU
Tx850M Corsair
Case
cooler master td500 mesh
Cooling
Cpu: noctua nh-d15 Case front: 3x corsair ll120 Case top: 2x Noctua 140 mm Case back: Noctua 120 mm
Keyboard
Logitech mx keys
Mouse
Logitech G305
Internet Speed
100 megabit
Browser
Mozilla/Chrome
Antivirus
Windows Defender.
Some of the steps that you reported in the opening post may be repeated in this thread.

ASUS used to have drivers and BIOS displayed on their website.
A link was not seen today and their support is currently closed.


1) See if you can open the website and find drivers and BIOS support displayed for:
ROG STRIX B450-F GAMING II
If you find a working link with drivers and BIOS please post a link into this thread.

And if there is a more up to date BIOS than 4007, 12/8/2020 then upgrade the BIOS to the most up to date non-beta BIOS.



2) Run: (currently requires a Ten Forums logon)


Post a share link into this thread.


3) Run:
HD Sentinel (free or trial version)
Post images or share links into this thread for results on these tabs:
a) Overview
b) Temperature
c) SMART


4) Read this link on Windows Driver Verifier (WDV):

Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:
verifier /reset
verifier /bootmode resetonbootfail


If there is no BSOD when the tool is started then open administrative command prompt and type or copy and paste:
verifier /querysettings

Post a share link into this thread.


If there is a BSOD then post a V2 share link into the newest post.


141, 117, 144, 193
3B
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

Attachments

  • Tuneup.log
    Tuneup.log
    5.8 KB · Views: 2
  • sam hd 1.jpg
    sam hd 1.jpg
    211.1 KB · Views: 1
  • ts hd 1.jpg
    ts hd 1.jpg
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  • xpg hd 1.jpg
    xpg hd 1.jpg
    185 KB · Views: 1

My Computer My Computer

At a glance

windows 11Ryzen 7 5800xkingston 16gb (2x8gb) hyperx predator blackasus gaming tuf 3080
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Ryzen 7 5800x
Motherboard
asus rog strix b450-f gaming ii
Memory
kingston 16gb (2x8gb) hyperx predator black
Graphics Card(s)
asus gaming tuf 3080
Sound Card
none
Monitor(s) Displays
MSI 27" OPTIX G273QF
Screen Resolution
2K
Hard Drives
TS240GSSD220S 240.0 GB
XPG SPECTRIX S40G 256.0 GB
Samsung SSD 980 1TB 1000.2 GB
PSU
Tx850M Corsair
Case
cooler master td500 mesh
Cooling
Cpu: noctua nh-d15 Case front: 3x corsair ll120 Case top: 2x Noctua 140 mm Case back: Noctua 120 mm
Keyboard
Logitech mx keys
Mouse
Logitech G305
Internet Speed
100 megabit
Browser
Mozilla/Chrome
Antivirus
Windows Defender.
Nice progress.

The tuneup plus results were all good.
The computer is now optimally configured so that it is easier to identify BSOD.

The HD Sentinel results were all good.
There was mild temperature elevation of one disk drive.

When you're comfortable with the methods to recover the computer using WDV you can start the testing with the three customized tests in the Ten Forums link.

Test all non-Microsoft drivers.
Test no Microsoft drivers.

If there is no immediate BSOD then post a share link for verifier /querysettings.
For any BSOD post a V2 share link into the newest post.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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