Solved BSOD after configuring WDV (CRITICAL_PROCESS_DIED)


V2:
 

Attachments

  • JB-PC-(2022-02-03_20-55-42).zip
    869.2 KB · Views: 1

My Computer

System One

  • OS
    EndeavourOS, Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor * 2
    Screen Resolution
    1080p * 2
    Hard Drives
    GIGABYTE NVMe SSD 256GB (GP-GSM2NE3256GNTD)
    Internet Speed
    200MBit/s
    Antivirus
    WD
The misbehaving driver was a recurrent misbehaving driver.

See post #31 in this thread: Not your normal BSOD post

Please run:

1) https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

2) DDU to completely uninstall the GPU driver.

www.wagnardsoft.com

Wagnardsoft: Computer PC Software tools. Home of Display Driver Uninstaller (DDU)
www.wagnardsoft.com www.wagnardsoft.com
www.sevenforums.com

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver
www.sevenforums.com

3) Reinstall using the Intel driver and support assistant.

4) Restart WDV with the latest customized tests


Code: 
Name    Intel(R) HD Graphics
PNP Device ID    PCI\VEN_8086&DEV_0102&SUBSYS_05761028&REV_09\3&11583659&0&10
Adapter Type    Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) HD Graphics
Adapter RAM    1.75 GB (1,877,753,856 bytes)
Installed Drivers    igdumd64.dll,igd10umd64.dll,igd10umd64.dll
Driver Version    9.17.10.4459
INF File    oem2.inf (iSNBD0 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\IGDKMD64.SYS (9.17.10.4459, 5.13 MB (5,382,856 bytes), 1/8/2022 8:10 PM)


Code: 
Driver Version    9.17.10.4459


Code: 
fffff800`31750000 fffff800`31c6dc40   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu May 19 12:45:17 2016 (573DFBAD)
    CheckSum:         0052C15A
    ImageSize:        0051DC40
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Intel driver and support assistant says it is completely up to date.
 

My Computer

System One

  • OS
    EndeavourOS, Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor * 2
    Screen Resolution
    1080p * 2
    Hard Drives
    GIGABYTE NVMe SSD 256GB (GP-GSM2NE3256GNTD)
    Internet Speed
    200MBit/s
    Antivirus
    WD
The most up to date driver can become corrupt.

Please uninstall it completely with DDU.

Then reinstall using Intel Driver and Support Assistant.

If another recurrent BSOD happens then see if you can find an older driver.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thanks. I will do it if I have time.
 

My Computer

System One

  • OS
    EndeavourOS, Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor * 2
    Screen Resolution
    1080p * 2
    Hard Drives
    GIGABYTE NVMe SSD 256GB (GP-GSM2NE3256GNTD)
    Internet Speed
    200MBit/s
    Antivirus
    WD
How is the computer stability / instability?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    EndeavourOS, Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor * 2
    Screen Resolution
    1080p * 2
    Hard Drives
    GIGABYTE NVMe SSD 256GB (GP-GSM2NE3256GNTD)
    Internet Speed
    200MBit/s
    Antivirus
    WD
Nice.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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