BSOD "Page_Fault_in_NONPAGED_AREA"


flick

Member
Local time
3:35 AM
Posts
55
OS
11
I encountered a BSOD seemingly out of nowhere. From what I can recall, the system wasn’t under heavy memory load at the time. Also,it points to igdmdn64.sys as the driver that failed. From further gathering, this may appears to be related to the Intel graphics driver.

NOTE: Recently, intel graphic driver was updated
I am planning to utlize DDU to completely remove the current Intel graphics driver, and then reinstall the intel driver again

I would appreciate any help with further testing or diagnosing the issue.
 
Windows Build/Version
26100.4652 24H2

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061

Attachments

  • Memory_SelfRepair_{RESULT}.webp
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My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
Please perform the following steps:



1) Run Tuneup plus > post a share link





2) Reinstall these drivers from the Lenovo website:

a) igfxn igfxn c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_784462443b99f1c5\igdkmdn64.sys

Intel Management Engine Software for Windows 11 (Version 21H2 or later), 10 (Version 21H2 or later) - ThinkPad


b) Intel GPU drivers:




3) The BIOS Version/Date LENOVO N3YET77W (1.42 ), 4/16/2025

Upgrade the BIOS: 1.42 > 1.44





4) Run the Lenovo UEFI hardware diagnostics > take pictures > post images or share links displaying the tests performed with results






5) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM






Code:
Intel(R) Management Engine Interface #1    PCI\VEN_8086&DEV_7E70&SUBSYS_231E17AA&REV_20\3&11583659&0&B0    52



Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

Cause

The driver may be unsigned or corrupted.

Recommended Resolution

Download the latest driver from the hardware manufacturer's website, or contact the manufacturer for help.[/CODE]



Code:
Name    Intel(R) Arc(TM) Graphics
PNP Device ID    PCI\VEN_8086&DEV_7D55&SUBSYS_231E17AA&REV_08\3&11583659&0&10
Adapter Type    Intel(R) Arc(TM) Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) Arc(TM) Graphics
Adapter RAM    2.00 GB (2,147,479,552 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd9trinity64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd12umd64.dll
Driver Version    32.0.101.6733
INF File    oem13.inf (MTL_IAG_wNext section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_784462443B99F1C5\IGDKMDN64.SYS (32.0.101.6733, 58.57 MB (61,419,368 bytes), 7/10/2025 2:01 PM)


Code:
igdkmdn64.sys Wed Apr  2 12:33:22 2025 (67ED74E2)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1.) Attached the Tuneup logs for review
2.) a. Successfully reinstalled the IME
b. GPU driver reinstalled
3.) Done, BIOS upgrade to 1.44

As for #4 and #5, I will perform these test tomorrow as it's getting late.
 

Attachments

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
Step 4 > plan to run overnight while sleeping or when there is downtime.

Step 5 > plan to run overnight while sleeping and during the next day so that there is greater than 8 passes
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
5. Ran the Memtest, completed 11 passes, no errors detected.
 

Attachments

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My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
From post #4 step #5:

Why not follow the post?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I had mixed up the steps, once I found it was performing the second pass Memtest86, but so far everything has passed including UEFI diagnostics tests
 

Attachments

  • UEFI Diagnostics 6-214848_016 (8).webp
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    1.6 MB · Views: 1
  • UEFI Diagnostics 6-214848_016 (20).webp
    UEFI Diagnostics 6-214848_016 (20).webp
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My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
For any new BSOD post a new V2share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Okay, will do
 

My Computer

System One

  • OS
    11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad X1C
    CPU
    155H
    Memory
    32GB
    Graphics Card(s)
    Intel Graphics; NPU, Integrated
    Hard Drives
    256GB SSD
    Antivirus
    WD
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