BSOD "Page_Fault_in_NONPAGED_AREA"


flick

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I encountered a BSOD seemingly out of nowhere. From what I can recall, the system wasn’t under heavy memory load at the time. Also,it points to igdmdn64.sys as the driver that failed. From further gathering, this may appears to be related to the Intel graphics driver.

NOTE: Recently, intel graphic driver was updated
I am planning to utlize DDU to completely remove the current Intel graphics driver, and then reinstall the intel driver again

I would appreciate any help with further testing or diagnosing the issue.
 
Windows Build/Version
26100.4652 24H2

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
 

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    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
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    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875

Attachments

  • Memory_SelfRepair_{RESULT}.webp
    Memory_SelfRepair_{RESULT}.webp
    470.4 KB · Views: 1

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
Please perform the following steps:



1) Run Tuneup plus > post a share link





2) Reinstall these drivers from the Lenovo website:

a) igfxn igfxn c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_784462443b99f1c5\igdkmdn64.sys

Intel Management Engine Software for Windows 11 (Version 21H2 or later), 10 (Version 21H2 or later) - ThinkPad


b) Intel GPU drivers:




3) The BIOS Version/Date LENOVO N3YET77W (1.42 ), 4/16/2025

Upgrade the BIOS: 1.42 > 1.44





4) Run the Lenovo UEFI hardware diagnostics > take pictures > post images or share links displaying the tests performed with results






5) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM






Code:
Intel(R) Management Engine Interface #1    PCI\VEN_8086&DEV_7E70&SUBSYS_231E17AA&REV_20\3&11583659&0&B0    52



Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

Cause

The driver may be unsigned or corrupted.

Recommended Resolution

Download the latest driver from the hardware manufacturer's website, or contact the manufacturer for help.[/CODE]



Code:
Name    Intel(R) Arc(TM) Graphics
PNP Device ID    PCI\VEN_8086&DEV_7D55&SUBSYS_231E17AA&REV_08\3&11583659&0&10
Adapter Type    Intel(R) Arc(TM) Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) Arc(TM) Graphics
Adapter RAM    2.00 GB (2,147,479,552 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd9trinity64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_784462443b99f1c5\igd12umd64.dll
Driver Version    32.0.101.6733
INF File    oem13.inf (MTL_IAG_wNext section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_784462443B99F1C5\IGDKMDN64.SYS (32.0.101.6733, 58.57 MB (61,419,368 bytes), 7/10/2025 2:01 PM)


Code:
igdkmdn64.sys Wed Apr  2 12:33:22 2025 (67ED74E2)
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1.) Attached the Tuneup logs for review
2.) a. Successfully reinstalled the IME
b. GPU driver reinstalled
3.) Done, BIOS upgrade to 1.44

As for #4 and #5, I will perform these test tomorrow as it's getting late.
 

Attachments

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
Step 4 > plan to run overnight while sleeping or when there is downtime.

Step 5 > plan to run overnight while sleeping and during the next day so that there is greater than 8 passes
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
5. Ran the Memtest, completed 11 passes, no errors detected.
 

Attachments

  • signal-2025-07-12-092611.webp
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  • signal-2025-07-12-092550.webp
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  • signal-2025-07-12-092550_002.webp
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    769.9 KB · Views: 1
  • signal-2025-07-12-092521_002.webp
    signal-2025-07-12-092521_002.webp
    585 KB · Views: 1
  • signal-2025-07-12-092521.webp
    signal-2025-07-12-092521.webp
    754.6 KB · Views: 1

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
From post #4 step #5:

Why not follow the post?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I had mixed up the steps, once I found it was performing the second pass Memtest86, but so far everything has passed including UEFI diagnostics tests
 

Attachments

  • UEFI Diagnostics 6-214848_016 (8).webp
    UEFI Diagnostics 6-214848_016 (8).webp
    1.6 MB · Views: 1
  • UEFI Diagnostics 6-214848_016 (13).webp
    UEFI Diagnostics 6-214848_016 (13).webp
    1.3 MB · Views: 1
  • UEFI Diagnostics 6-214848_016 (15).webp
    UEFI Diagnostics 6-214848_016 (15).webp
    719.6 KB · Views: 1
  • UEFI Diagnostics 6-214848_016 (19).webp
    UEFI Diagnostics 6-214848_016 (19).webp
    1.6 MB · Views: 1
  • UEFI Diagnostics 6-214848_016 (20).webp
    UEFI Diagnostics 6-214848_016 (20).webp
    1.5 MB · Views: 1

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD
For any new BSOD post a new V2share link into the newest post.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Okay, will do
 

My Computer My Computer

At a glance

11155H32GBIntel Graphics; NPU, Integrated
OS
11
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad X1C
CPU
155H
Memory
32GB
Graphics Card(s)
Intel Graphics; NPU, Integrated
Hard Drives
256GB SSD
Antivirus
WD

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