C: drive problem in Macrium!


Winuser

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I'm trying to make a Macrium image of my sister-n-law's new laptop before I set it up. I have tried different Macrium rescue disks and get the same problem. The external drive I want to save the image to is seen as the C: drive. The only drives that show are the external drive I want to image to and the Macrium rescue disk. Is there something I need to do first?
 

My Computers

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    Windows 11
    Computer type
    PC/Desktop
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    PowerSpec B746
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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
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    Windows 11 Dev
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    Laptop
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    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
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    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
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    15.6"
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    1920x1080
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    PCIe NVMe M.2 512GB
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jvickers

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I'm trying to make a Macrium image of my sister-n-law's new laptop before I set it up. I have tried different Macrium rescue disks and get the same problem. The external drive I want to save the image to is seen as the C: drive. The only drives that show are the external drive I want to image to and the Macrium rescue disk. Is there something I need to do first?
Is there a drive letter assigned to the internal HD?

EDIT: If not, here's a link on how to do it:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
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    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
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    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
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    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
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    Proprietary
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    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
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    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
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    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
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    Corsair K70
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    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
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    Edge (Chromium)
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    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
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    Propietary
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    ACER LED 24"
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    1920X1080
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    1TB Samsung SSD 3.5"
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    Corsair
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    Stock
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    Logitech
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    Logitech
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    120MB/10MB
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    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Bree

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I have tried different Macrium rescue disks and get the same problem. The external drive I want to save the image to is seen as the C: drive.
Have you updated to the latest version of Reflect? There was a known issue for drive letters.

Macrium said:
Bug fixes and Improvements v8.0.6392 - 18th November 2021
  • Rescue Media
    Some customers have reported incorrect drive letter assignments in Windows PE. This has been resolved.
Macrium Reflect Patch Details
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB HDD
    Browser
    Edge, Firefox
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    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October.


    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    4GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.


    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

Winuser

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The answer to both questions is Yes. Macrium was update a short time ago. I made a new Win Re Rescue disk and it didn't work. I'm going to try a new Win PE disk and try again. I want to do an image before I setup the laptop.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
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    Firefox, Edge and Edge Canary
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    ESET Internet Security

Winuser

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It didn't work! the only two drives listed is the Toshiba external drive I want to save the image to and the Macrium rescue disk. The Toshiba drive is listed as drive C; and the Macrium disk is listed as drive D:. The internal drive isn't even listed. Macrium has finally let me down.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Winuser

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Decided to say {blank} it and went ahead and setup the laptop. Before I went any further, I downloaded the free Macrium Reflect and made an Image. I signed in to her MS account and upgraded the laptop out of Win 10 S mode. Now I'm installing updates. the very first update that is installing is the HP Bios Update. I might even upgrade her laptop to Win 11.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

IanMosley

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You do not say whether you are running Windows 10 or 11?
Depending on which one of these you are using, you need a different Win PE version.

If you are not on the latest version of Macrium Reflect -v 8.0.6392 - update before proceeding.

When creating your Rescue Disc

Select Rescue => Device => Advanced => select the appropriate WIN PE version - see below

aaA.png
If the selected PE version is not on your device, you will be offered a chance to download it from a MS location.

Once downloaded, select 'Build' to create your rescue media.
 

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.169)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
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    Microsoft Wired Keyboard 600
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    Microfoft USB Basic Optical Mouse v2.0
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    Windows Defender + Malwarebytes

Anibor_11

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You do not say whether you are running Windows 10 or 11?
Depending on which one of these you are using, you need a different Win PE version.
The installed OS, Windows 10 or 11, has nothing to do with the OS in the WinPE. You can use a WinPE10 in a computer with Windows 11 installed, or vice versa. Or, in principle you can boot with a Linux-based boot media a computer in which either 10 or 11 are instaled, although not with Macrium.
 

My Computer

System One

  • OS
    Windows 10

IanMosley

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Windows 11 Pro v 22H2 (Build 22621.169)
The installed OS, Windows 10 or 11, has nothing to do with the OS in the WinPE. You can use a WinPE10 in a computer with Windows 11 installed, or vice versa. Or, in principle you can boot with a Linux-based boot media a computer in which either 10 or 11 are instaled, although not with Macrium.
I was advised by Macrium Reflect Support that there is a difference; I was having issues running a Windows PE 10 rescue disk on Windows 11.
 

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.169)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microfoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes

Winuser

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You do not say whether you are running Windows 10 or 11?
Depending on which one of these you are using, you need a different Win PE version.

If you are not on the latest version of Macrium Reflect -v 8.0.6392 - update before proceeding.

When creating your Rescue Disc

Select Rescue => Device => Advanced => select the appropriate WIN PE version - see below

View attachment 14186
If the selected PE version is not on your device, you will be offered a chance to download it from a MS location.

Once downloaded, select 'Build' to create your rescue media.
Been there, done that and it did not work. Win Re and Win PE 10 would not see the internal drive. I even tried making the Rescue disks on another computer.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

Winuser

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I was able to image the drive from within Windows. I wanted an image of the drive before I setup the computer. The only thing I can think of is that the drive is a PCIe NVMe M.2 drive.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

cereberus

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I was able to image the drive from within Windows. I wanted an image of the drive before I setup the computer. The only thing I can think of is that the drive is a PCIe NVMe M.2 drive.



Reflect has not actually let you down. NVME drives require the intel irst drivers to work. You need to add these to the recovery drive.

I found on my pc, this did not automatically work if the winre partition was disabled (I use winre rather than winpe). I teenabled the winre partition using reagentc command.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0

DigitalGoat

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Reflect has not actually let you down. NVME drives require the intel irst drivers to work. You need to add these to the recovery drive.

I found on my pc, this did not automatically work if the winre partition was disabled (I use winre rather than winpe). I teenabled the winre partition using reagentc command.
I do not have the Intel RST drivers on my system (and I actually have an Intel 660p NVME M.2 drive), I use the WinRE to create my Macrium USB, I do not add any drivers at all and the disk works fine using all the default settings, picks up the NVME without any issues on Windows 10 and 11.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    EVGA 2060 Super
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes

RJARRRPCGP

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Have you updated to the latest version of Reflect? There was a known issue for drive letters.

Macrium Reflect Patch Details
That reminds me of Windows XP, where I had to disconnect the card reader everytime, before I run the installer, because XP's installer will make the OS drive a higher letter than C, such as F:!

Vista and later, doesn't have such known issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 21H2
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 5600X
    Motherboard
    ASRock B550 PG Velocita (UEFI-BIOS 2.20)
    Memory
    32 GB G.Skill Trident Z Neo F4-3600C18D-32GTZN
    Graphics Card(s)
    Sapphire Nitro+ Radeon RX 6600 XT
    Hard Drives
    Western Digital Black SN850 1 TB NVMe SSD
    PSU
    eVGA Supernova 750 G3
    Case
    Corsair 275R
    Internet Speed
    VTel FTTH 1 Gb down and 1 Gb up
  • Operating System
    Pop!_OS 22.04
    Computer type
    PC/Desktop
    CPU
    Core i5 10600K
    Motherboard
    MSI MAG Z490 Tomahawk
    Memory
    16 GB A-Data XPG Spectrix D41
    Graphics card(s)
    Zotac GeForce GTX 1660 Super
    Hard Drives
    Western Digital Black SN750 500 GB NVMe SSD
    PSU
    eVGA Supernova 650 GQ
    Case
    Fractal Focus G

TheMystic

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I'm trying to make a Macrium image of my sister-n-law's new laptop before I set it up. I have tried different Macrium rescue disks and get the same problem. The external drive I want to save the image to is seen as the C: drive. The only drives that show are the external drive I want to image to and the Macrium rescue disk. Is there something I need to do first?
Why not use dism? Isn't that the easiest thing to do?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy dv7
    CPU
    Intel Core i7 3630QM
    Motherboard
    HP
    Memory
    16 GB
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT 635M
    Sound Card
    IDT High Definition
    Screen Resolution
    1080p
    Hard Drives
    1 TB Crucial MX500 on bay 1.
    1 TB Seagate HDD on bay 2.
    Antivirus
    Windows Defender

cereberus

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Windows 10 Pro + others in VHDs
Why not use dism? Isn't that the easiest thing to do?
Huh? OPs issue is internal drive is not being seen in WinRe mode. That is a driver issue. How will dism help?
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
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    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0

TheMystic

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Windows 11
Huh? OPs issue is internal drive is not being seen in WinRe mode. That is a driver issue. How will dism help?
Never used Macrium, so not sure if it has its own recovery environment. SO thought he could be able to boot into normal Windows Recovery and see the Drives using Diskpart.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy dv7
    CPU
    Intel Core i7 3630QM
    Motherboard
    HP
    Memory
    16 GB
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT 635M
    Sound Card
    IDT High Definition
    Screen Resolution
    1080p
    Hard Drives
    1 TB Crucial MX500 on bay 1.
    1 TB Seagate HDD on bay 2.
    Antivirus
    Windows Defender

geneo

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Windows 11 Pro x64
So since you wanted to get a pristine image of the disk I assume you built the rescue media on a different computer. Is that correct? If so than it would not necessarily have included the driver necessary for the laptop SSD (as it would/should have if you installed reflect on the laptop and built the rescue media there).
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    10900KF, 5.1 GHz all-core, delid
    Motherboard
    Asus Maximus Hero XIII Wifi
    Memory
    32GB G.skill TridentZ RGB 3200CL14 B-die @ 4100CL16
    Graphics Card(s)
    Asus ROG Strix 2070 Super A8G
    Sound Card
    Onboard Audio, Vanatoo Transparent One; Klipsch R-12SWi Sub
    Monitor(s) Displays
    Eizo CG2730, ViewSonic VP2768
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850 1TB (OS+), Samsung 980 1TB (games), Raid 0: 1TB 850 EVO + 1TB 860 EVO. Sabrent USB-C DS-SC5B docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2TB WDC Black
    PSU
    750W Seasonic Prime Ultra Titanium Plus
    Case
    Fractal Design Meshify 2 dark tint glass
    Cooling
    EK-AIO 360 D-RGB w/Phanteks T30-120 fans, Noctua NF-A14 Chromax case fan
    Keyboard
    Glorious GMMK TKL - Brown mechanical, lubed modded
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    238 Mb/s down, 12 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect 8 ;-)
    Other Info
    Logitech C920e Webcam (crap don't buy)
  • Operating System
    Mac OS Monterey
    Computer type
    Laptop
    Manufacturer/Model
    Apple 13" Macbook Pro 2020 (m1)
    CPU
    M1
    Monitor(s) Displays
    2560x1600

Winuser

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So since you wanted to get a pristine image of the disk I assume you built the rescue media on a different computer. Is that correct? If so than it would not necessarily have included the driver necessary for the laptop SSD (as it would/should have if you installed reflect on the laptop and built the rescue media there).
I made the first set of Rescue disks on my laptop that has a NVMe PCIe drive. I made the second set of Rescue disc on my desktop that also has a NVMe PCIe drive. The Rescue disk I first used on the laptop worked when I had to do a restore on my desktop so I don't understand why it didn't work on the laptop.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

geneo

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I made the first set of Rescue disks on my laptop that has a NVMe PCIe drive. I made the second set of Rescue disc on my desktop that also has a NVMe PCIe drive. The Rescue disk I first used on the laptop worked when I had to do a restore on my desktop so I don't understand why it didn't work on the laptop.
Not all nvme drives use the same driver, though I would not have expected that it would need anything special besides the Microsoft standard nvme driver. You could try making the building the rescue media from the laptop in question just to see. After all, you will need a workable rescue media if you ever have to restore it.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    10900KF, 5.1 GHz all-core, delid
    Motherboard
    Asus Maximus Hero XIII Wifi
    Memory
    32GB G.skill TridentZ RGB 3200CL14 B-die @ 4100CL16
    Graphics Card(s)
    Asus ROG Strix 2070 Super A8G
    Sound Card
    Onboard Audio, Vanatoo Transparent One; Klipsch R-12SWi Sub
    Monitor(s) Displays
    Eizo CG2730, ViewSonic VP2768
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850 1TB (OS+), Samsung 980 1TB (games), Raid 0: 1TB 850 EVO + 1TB 860 EVO. Sabrent USB-C DS-SC5B docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2TB WDC Black
    PSU
    750W Seasonic Prime Ultra Titanium Plus
    Case
    Fractal Design Meshify 2 dark tint glass
    Cooling
    EK-AIO 360 D-RGB w/Phanteks T30-120 fans, Noctua NF-A14 Chromax case fan
    Keyboard
    Glorious GMMK TKL - Brown mechanical, lubed modded
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    238 Mb/s down, 12 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect 8 ;-)
    Other Info
    Logitech C920e Webcam (crap don't buy)
  • Operating System
    Mac OS Monterey
    Computer type
    Laptop
    Manufacturer/Model
    Apple 13" Macbook Pro 2020 (m1)
    CPU
    M1
    Monitor(s) Displays
    2560x1600
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