Cannot appear to install Media Feature Pack in Windows 11 Pro 23H2


King Mustard

Well-known member
Local time
5:57 AM
Posts
36
OS
Windows 11

General information​

I am running Windows 11 Pro 23H2.

Settings > System > About shows: 'Experience: Windows Feature Experience Pack 1000.22700.1020.0"

The problem​

When I try to run the PS Remote Play installer, I get the following:

To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. https://remoteplay.dl.playstation.net/remoteplay/mediaFeaturePack.html

"To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. Media Feature Pack | PS Remote Play"

Things I have tried​

There are no results for "Media Feature Pack" within Settings > System > Optional features > Add an optional feature

'Media Features' is ticked within Control Panel > Programs and Features > Turn Windows features on or off

'DISM /Online /Get-Capabilities' within PowerShell does not bring up a MediaFeaturePack line, so I can not enable it that way.

The URL in the error message takes me to: Media Feature Pack list for Windows N editions (Media Feature Pack list for Windows N editions - Microsoft Support) but nothing on that website seems to help.

Any ideas?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D32 GB DDR5-6000Radeon RX 9070 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 7800X3D
Motherboard
ASRock B650M Pro RS
Memory
32 GB DDR5-6000
Graphics Card(s)
Radeon RX 9070 XT
Monitor(s) Displays
42" LG C4 OLED, 42" LG C2 OLED
Screen Resolution
2x 4K (100% scaling)
PSU
Corsair RM850x
Case
Cooler Master MasterBox NR400
Keyboard
Tecware Phantom RGB
Mouse
Logitech G309
Internet Speed
1 Gbps down, 1 Gbps up
Browser
Google Chrome
Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
Go to control panel, under "turn windows features on and off" find "Media Features" and check the box next to it.
It was already ticked. It was mentioned in my original post.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D32 GB DDR5-6000Radeon RX 9070 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 7800X3D
Motherboard
ASRock B650M Pro RS
Memory
32 GB DDR5-6000
Graphics Card(s)
Radeon RX 9070 XT
Monitor(s) Displays
42" LG C4 OLED, 42" LG C2 OLED
Screen Resolution
2x 4K (100% scaling)
PSU
Corsair RM850x
Case
Cooler Master MasterBox NR400
Keyboard
Tecware Phantom RGB
Mouse
Logitech G309
Internet Speed
1 Gbps down, 1 Gbps up
Browser
Google Chrome
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem 👍🏻
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D32 GB DDR5-6000Radeon RX 9070 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 7800X3D
Motherboard
ASRock B650M Pro RS
Memory
32 GB DDR5-6000
Graphics Card(s)
Radeon RX 9070 XT
Monitor(s) Displays
42" LG C4 OLED, 42" LG C2 OLED
Screen Resolution
2x 4K (100% scaling)
PSU
Corsair RM850x
Case
Cooler Master MasterBox NR400
Keyboard
Tecware Phantom RGB
Mouse
Logitech G309
Internet Speed
1 Gbps down, 1 Gbps up
Browser
Google Chrome
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem 👍🏻
That is what is included with the media features box checked. Glad you got it working
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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