Solved Cannot Open Excel or Word


DSNeed

DSNeed

Active member
Local time
10:30 AM
Posts
28
OS
Windows 11 Pro
I cannot get Excel or Word to open. The process shows in Task Manager for a split second and closes. I cannot access Safe Mode. I have already tried a Quick Repair and Online Repair restarting after each. Outlook, Access and Publisher seem to be unharmed by this issue. This just started today. Both were perfect yesterday.

1759864850906.webp
1759864859118.webp
 

My Computer

System One

  • OS
    Windows 11 Pro
Maybe some corrupt files? Try running Tuneup.bat file?
Run it after unzipping it. It can take a while so be patient.
Restart computer and see if it works.
 

Attachments

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Do you by any chance have a recent disk image you can restore?
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
    Keyboard
    Logitech
    Mouse
    Logitech MX Master 4 & 3
    Internet Speed
    500 mps
    Browser
    Firefox
    Antivirus
    Bitdefender
The TuneUp batch file didn't resolve it.
No image to restore

All other programs are working. It's literally just Excel and Word. The rest of Office works perfectly.
 

My Computer

System One

  • OS
    Windows 11 Pro
DSNeed said:
I cannot get Excel or Word to open. The process shows in Task Manager for a split second and closes. I cannot access Safe Mode. I have already tried a Quick Repair and Online Repair restarting after each. Outlook, Access and Publisher seem to be unharmed by this issue. This just started today. Both were perfect yesterday.
Click to expand...

cannot start them in safe mode, or cannot access windows safe mode to try repair?
in cmd, go to the actual program files installation folder and launch the exe straight
ie - C:\Program Files\Microsoft Office\root\Office16 (or your location)
run

Code: 
excel.exe /e /s

does it launch?
 

My Computer

System One

  • OS
    Windows 11 Pro
dacrone said:
cannot start them in safe mode, or cannot access windows safe mode to try repair?
in cmd, go to the actual program files installation folder and launch the exe straight
ie - C:\Program Files\Microsoft Office\root\Office16 (or your location)
run

Code: 
excel.exe /e /s

does it launch?
Click to expand...
Still not launching.
I tried to launch Excel/Word in safe mode (excel.exe /safe)
 

My Computer

System One

  • OS
    Windows 11 Pro
If you have MalwareBytes running, that's a known interaction between it and an Insider edition. Turn these off if that's the case.

1759952088347.webp
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
DSNeed said:
WOOHOO! It's working again! Thank you!
Click to expand...
You're lucky, I was collecting all my install files and getting ready to do a clean install before someone spotted this and figured it out.

You can mark it solved at the top of the thread. :giggle:
 

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
This solution worked! Thanks for the advice.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI Sword 17 HX B14V
    CPU
    Intel(R) Core(TM) i7-14700HX (2.10 GHz)
    Memory
    32.0 GB (31.7 GB usable)
    Graphics Card(s)
    8 Gb
    Browser
    Edge
    Antivirus
    malwarebytes

My Computers

System One System Two

  • OS
    Win 11 Pro 25H2, Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
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