Solved Can't get desktop shortcuts to launch via mouse left click


BobD

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Member
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Local time
10:09 AM
Posts
183
Location
Mornington Peninsula, Australia
OS
Windows 11 Pro 22H2
Win 11 version 21H2 build 22000.918. It's the latest with no updates outstanding.

I have icons for shortcuts on the desktop. When I hover the mouse pointer the icons lights up but the mouse pointer does not change to a hand so I can't launch it with a left click. If I right click the same or any icon and select Open then it launches OK. All of the icons have the same problem. I think it might be a permissions problem but I don't know which.

I have Googled and also searched this forum. So far nothing.

Any thoughts?

It's after midnight here right now. If I don't answer straight away then I might be snoozing.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Bob the Builder
    CPU
    Intel i7-13700KF @ 5.4GHz
    Motherboard
    MSI MPG Z790 Edge WiFi DDR4
    Memory
    G-Skill F4-3200C16-16GVK x 2 (32GB total)
    Graphics Card(s)
    GeForce RTX 3060 Ti Ventus 2X 8G OCV1 LHR
    Sound Card
    Realtek® ALC4080 (mobo chipset)
    Monitor(s) Displays
    Philips 28 inch Display 288E2UAE
    Screen Resolution
    3840 x 2160 (16 x 9)
    Hard Drives
    Samsung 980 Pro NVMe M2 500GB, Samsung 980 NVMe M2 500GB, Samsung 2.5" SSD 1TB, Seagate 2.5" ST5000 5TB, Seagate Barracuda NVMe M2 1TB, Samsung MZVL2512HCJQ OEM NVMe M2 1TB
    PSU
    MSI MPG R850GF PSU (850W)
    Case
    Fractal Design Define 7 Compact ATX
    Cooling
    CoolerMaster MA610P
    Keyboard
    HAVIT mechanical keyboard HV-KB390L TKL
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Microsoft Edge
    Antivirus
    Microsoft
    Other Info
    Intel Ethernet 1226-V 2.5GHz @ 1GHz
    Intel Wi-Fi 6E AX210
    ASUS router RT-AX86U with Wi-Fi 6
    Logitech BRIO webcam
    Macrium Reflect 8.1 paid for backups etc.
  • Operating System
    Win 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI SUMMIT E16 FLIP EVO A11MT-013AU
    CPU
    Intel i7-1195G7
    Memory
    16 GB
    Graphics card(s)
    Iris Xe graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    16" 120Hz Pen Touch panel
    Screen Resolution
    2560 x 1600 (16 x 10)
    Hard Drives
    Samsung NVMe 980 Pro 1TB
    PSU
    Delta Electronics ADP-65SD B, HP 1HE08AA
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Keyboard
    Full Keyboard
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Firefox
    Antivirus
    Microsoft
    Other Info
    Killer Wi-Fi 6E 1675x (210NGW)
    MSI Pen
    Web Cam with Windows Hello Face
    Fingerprint Reader
    ASUS router RT-AX86U with Wi-Fi 6
    Macrium Reflect 8 paid for backups etc.
Another member reported this same issue a couple of days ago. On the MS forum one user said his was fixed by, and I quote, "On the "Settings > Accessibility > Mouse pointer and touch" screen, I turned off the "Touch indicator" option, which was on by default even though my large desktop screen is not touch capable."


Also check to make sure your middle mouse button is not stuck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I leave my mouse click setting as a double-left-click for the Desktop shortcuts as that is the default with an installation and I have to see the same thing my clients ask about. I never get the pointer change when moving onto an icon but do get an outline to get focus to it.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
OK, I'm awake again now and thinking a bit better. I think Berton has the answer for me. It's probably somewhat simple but the lateness of the evening etc. made it too hard for me.

The machine is a laptop about 3 years old that has Win 11 but nothing else. I get it out about once a month for maintenance and battery charging. Last night I was watching the football finals and I thought I would do some background work as well.

The laptop had a bug where it wouldn't shut down properly. It looked like a sleep but it couldn't be restarted until I held the power button down for about 10 seconds until the power indicators went off. I eventually decided to reinstall Windows. Easy stuff because there no apps on it.

Windows installed OK after I downloaded a copy onto a USB stick. By this time it was about 11:00pm, the football was over, and I had a bit of frothy lubrication on board.

The answer to the problem was I normally set the mouse to single click but last night viewed from this morning, I'm sure I didn't. The machine was OK but last night, I was certainly not. It's 6:00am here right now. My aging bladder forced me awake. I'll try the machine a little later. I don't want to wake the wife right now. I'll post back once I confirm that the problem was me and the problem is solved. doh.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Bob the Builder
    CPU
    Intel i7-13700KF @ 5.4GHz
    Motherboard
    MSI MPG Z790 Edge WiFi DDR4
    Memory
    G-Skill F4-3200C16-16GVK x 2 (32GB total)
    Graphics Card(s)
    GeForce RTX 3060 Ti Ventus 2X 8G OCV1 LHR
    Sound Card
    Realtek® ALC4080 (mobo chipset)
    Monitor(s) Displays
    Philips 28 inch Display 288E2UAE
    Screen Resolution
    3840 x 2160 (16 x 9)
    Hard Drives
    Samsung 980 Pro NVMe M2 500GB, Samsung 980 NVMe M2 500GB, Samsung 2.5" SSD 1TB, Seagate 2.5" ST5000 5TB, Seagate Barracuda NVMe M2 1TB, Samsung MZVL2512HCJQ OEM NVMe M2 1TB
    PSU
    MSI MPG R850GF PSU (850W)
    Case
    Fractal Design Define 7 Compact ATX
    Cooling
    CoolerMaster MA610P
    Keyboard
    HAVIT mechanical keyboard HV-KB390L TKL
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Microsoft Edge
    Antivirus
    Microsoft
    Other Info
    Intel Ethernet 1226-V 2.5GHz @ 1GHz
    Intel Wi-Fi 6E AX210
    ASUS router RT-AX86U with Wi-Fi 6
    Logitech BRIO webcam
    Macrium Reflect 8.1 paid for backups etc.
  • Operating System
    Win 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI SUMMIT E16 FLIP EVO A11MT-013AU
    CPU
    Intel i7-1195G7
    Memory
    16 GB
    Graphics card(s)
    Iris Xe graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    16" 120Hz Pen Touch panel
    Screen Resolution
    2560 x 1600 (16 x 10)
    Hard Drives
    Samsung NVMe 980 Pro 1TB
    PSU
    Delta Electronics ADP-65SD B, HP 1HE08AA
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Keyboard
    Full Keyboard
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Firefox
    Antivirus
    Microsoft
    Other Info
    Killer Wi-Fi 6E 1675x (210NGW)
    MSI Pen
    Web Cam with Windows Hello Face
    Fingerprint Reader
    ASUS router RT-AX86U with Wi-Fi 6
    Macrium Reflect 8 paid for backups etc.
The 8-10 seconds holding down the power button is quite normal for a full shutdown of a Notebook, anything shorter may just be Sleep or Hibernate. It's probably documented somewhere by the OEM. And it also applies to Desktops.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
The 8-10 seconds holding down the power button is quite normal for a full shutdown of a Notebook, anything shorter may just be Sleep or Hibernate. It's probably documented somewhere by the OEM. And it also applies to Desktops.
It's not normal for any of my machines. I didn't tell the full story about the power problems. It wouldn't power down and it wouldn't power up easily and sometimes it would lock up when windows was booting. It was also complaining about the Memory Integrity setting in Windows security and several other things. All of which are OK now after I reinstalled Windows.

The original problem that I posted about is also "fixed". I forgot to set Single Click in Explorer Options.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Bob the Builder
    CPU
    Intel i7-13700KF @ 5.4GHz
    Motherboard
    MSI MPG Z790 Edge WiFi DDR4
    Memory
    G-Skill F4-3200C16-16GVK x 2 (32GB total)
    Graphics Card(s)
    GeForce RTX 3060 Ti Ventus 2X 8G OCV1 LHR
    Sound Card
    Realtek® ALC4080 (mobo chipset)
    Monitor(s) Displays
    Philips 28 inch Display 288E2UAE
    Screen Resolution
    3840 x 2160 (16 x 9)
    Hard Drives
    Samsung 980 Pro NVMe M2 500GB, Samsung 980 NVMe M2 500GB, Samsung 2.5" SSD 1TB, Seagate 2.5" ST5000 5TB, Seagate Barracuda NVMe M2 1TB, Samsung MZVL2512HCJQ OEM NVMe M2 1TB
    PSU
    MSI MPG R850GF PSU (850W)
    Case
    Fractal Design Define 7 Compact ATX
    Cooling
    CoolerMaster MA610P
    Keyboard
    HAVIT mechanical keyboard HV-KB390L TKL
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Microsoft Edge
    Antivirus
    Microsoft
    Other Info
    Intel Ethernet 1226-V 2.5GHz @ 1GHz
    Intel Wi-Fi 6E AX210
    ASUS router RT-AX86U with Wi-Fi 6
    Logitech BRIO webcam
    Macrium Reflect 8.1 paid for backups etc.
  • Operating System
    Win 11 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI SUMMIT E16 FLIP EVO A11MT-013AU
    CPU
    Intel i7-1195G7
    Memory
    16 GB
    Graphics card(s)
    Iris Xe graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    16" 120Hz Pen Touch panel
    Screen Resolution
    2560 x 1600 (16 x 10)
    Hard Drives
    Samsung NVMe 980 Pro 1TB
    PSU
    Delta Electronics ADP-65SD B, HP 1HE08AA
    Mouse
    Logitech M350 Pebble Mouse BT + wireless
    Keyboard
    Full Keyboard
    Internet Speed
    50 x 20 megabits / second fibre
    Browser
    Firefox
    Antivirus
    Microsoft
    Other Info
    Killer Wi-Fi 6E 1675x (210NGW)
    MSI Pen
    Web Cam with Windows Hello Face
    Fingerprint Reader
    ASUS router RT-AX86U with Wi-Fi 6
    Macrium Reflect 8 paid for backups etc.

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
It's not normal for any of my machines. I didn't tell the full story about the power problems. It wouldn't power down and it wouldn't power up easily and sometimes it would lock up when windows was booting. It was also complaining about the Memory Integrity setting in Windows security and several other things. All of which are OK now after I reinstalled Windows.

The original problem that I posted about is also "fixed". I forgot to set Single Click in Explorer Options.
(y)
:-)
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Crossposted:
I had the same issue and it was making me crazy. I tried several mice, started in safe mode, did tons of troubleshooting hints. Still no clicking. I finally used EaseUS to restore my Win 11 system to a state before I installed the last StartAllBack upgrade. Now using SAB 3.5.3 with no issues.
 

My Computer

System One

  • OS
    Win 11
@glasskuter thank you so much for this reply. Your suggestion worked for me.

My gratitude.
 

My Computer

System One

  • OS
    Windows 11 Home, Version 22H2 Build 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8950
    CPU
    Intel(R) Core(TM) i7-12700, 2100 Mhz
    Motherboard
    Dell BaseBoard Product 0R6PCT
    Memory
    16GB DDR5, 1x16GB, at 4400MHz;
    Graphics Card(s)
    AMD Radeon RX 6700XT
    Sound Card
    Realtek Audio (Integrated is my guess)
    Monitor(s) Displays
    Samsung 23" LS24F352FFHNXZA Old HDMI
    Screen Resolution
    1920x1080 60Hz
    Hard Drives
    Kioxia KBG50ZNS256G 256 GB,
    Raid w/
    ST1000DM010-2EP102
    1.0 TB Spinning Non SSD
    PSU
    750 W
    Case
    "750W Night Sky Bezel Chassis"
    Cooling
    Basis Fan, not upgraded to Increased Air or Water Cooling
    Keyboard
    Dell Wireless
    Mouse
    Logitech M310 Wireless USB w/ dongle
    Internet Speed
    ATT Fiber 300Mb
    Browser
    Prefer Chrome, but use Edge. I'm open to suggestions on this.
    Antivirus
    Windows Defender
    Other Info
    Killer E3100G 2.5 Gigabit Ethernet Controller
    Killer(R) Wi-Fi 6E AX1675x 160MHz Wireless Network Adapter (210NGW)
    w/ bluetooth

    Bios 1.7 Dell -- w/errors of not started in past event log.

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