Can't open 'Installed apps after running wsreset.exe


Y

yngDreamer

New member
Local time
8:30 PM
Posts
6
OS
Windows 11
The settings app freezes and then closes quickly after clicking 'Installed apps'
Windows 11 25H2 26200.6899
sfc/scannow shows no errors.
Resetting the settings app doesn't fix the issue.
It works fine on other local accounts.

I'd like to avoid doing in in-place repair with the ISO, so I'm asking the forum. Thanks!
 
Windows Build/Version
25H2 26200.6899

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My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
www.elevenforum.com

Reset and Re-register Settings App in Windows 11

This tutorial will show you how to reset and re-register the Settings app for your account in Windows 10 and Windows 11. Microsoft designed Settings to be beautiful, easy to use and inclusive of all your Microsoft experiences in Windows 10/11. Settings has left-handed navigation that persists...
www.elevenforum.com www.elevenforum.com
 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
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FreeBooter said:
www.elevenforum.com

Reset and Re-register Settings App in Windows 11

This tutorial will show you how to reset and re-register the Settings app for your account in Windows 10 and Windows 11. Microsoft designed Settings to be beautiful, easy to use and inclusive of all your Microsoft experiences in Windows 10/11. Settings has left-handed navigation that persists...
www.elevenforum.com www.elevenforum.com
Click to expand...
Didn't work for me.. I'm getting this log in event viewer when I try to open the installed apps menu.


Code: 
Faulting application name: SystemSettings.exe, version: 10.0.26100.4652, time stamp: 0x685d4b20
Faulting module name: SettingsHandlers_StorageSense.dll, version: 10.0.26100.6725, time stamp: 0x020c4c03
Exception code: 0xc0000409
Fault offset: 0x000000000003b215
Faulting process id: 0x3CD4
Faulting application start time: 0x1DC3E294A92DA66
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\SettingsHandlers_StorageSense.dll
Report Id: bd841c6a-724e-42a5-a209-9b86d640402b
Faulting package full name: windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
and
Code: 
Fault bucket 1739348330858696091, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy
P2: praid:microsoft.windows.immersivecontrolpanel
P3: 10.0.26100.4652
P4: 685d4b20
P5: SettingsHandlers_StorageSense.dll
P6: 10.0.26100.6725
P7: 020c4c03
P8: 000000000003b215
P9: c0000409
P10: 0000000000000007

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a42f345e-d68b-4de7-a150-a88bd443597d.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d3f505fc-28be-40b5-b97b-3ffe3102dd1a.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20251014_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4e0548a7-5e53-440c-b576-15ed6c526de0.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ee0c92c2-5624-4734-9a0b-3d322e7b80e5.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5e348823-7513-405a-b9bb-7adfcf1dd5e9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.37f65a55-00b8-40af-8c0e-7e6f522a1f46.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.32d63889-1a6a-4ff1-921b-32283d13af36.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_windows.immersiv_b0b165add93a6cdae4343d1ac33ee42f837fba_fcc02445_ab3f9b5b-bc2d-43af-9bd9-b5e9678f1e5c

Analysis symbol:
Rechecking for solution: 0
Report Id: f6eb6886-3339-4846-b130-87efaa4b8271
Report Status: 2147487744
Hashed bucket: 23241893fcf12b17d823681769804d9b
Cab Guid: 0
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
can you launch it directly from the run box with any of these?

ms-settings:appsfeatures

ms-settings:installed-apps

appsfeatures-app
 

My Computer My Computer

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Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
can you launch it directly from the run box with any of these?

ms-settings:appsfeatures

ms-settings:installed-apps

appsfeatures-app
Click to expand...
I couldn't.
I also can't replicate the error, and feel like I exhausted my own abilities troubleshooting.

I fixed it by migrating my account to a new user.

Interestingly, after re-adding my microsoft account it requires online sign in using a Yubikey that I use for my MS account. It asks for a PIN, but there's no box to enter one. After clicking sign in it brings up the online sign in page and asks for my security key.

This is my preferred behavior and I couldn't figure out how to implement it before, all MS docs I've read indicate that you need to be a member of an organization to use this feature.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
"It works fine on other local accounts."

This could mean a corrupted user profile.
 

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