Can't use mouse or keyboard on advanced startup.


iwasturtle

Member
Local time
2:36 AM
Posts
1
OS
windows 11
When I go into my advanced startup screen I just find myself staring at the blue screen unable to move anything like my mouse and keyboard are disconnected even though the power is working fine. When I go into my regular bios they work fine its just the advanced startup.

Version 25H2 (OS Build 26200.6899)
 

My Computer My Computer

At a glance

windows 11ryzen 7 3700x32g ddr45070ti
OS
windows 11
Computer type
PC/Desktop
CPU
ryzen 7 3700x
Motherboard
x50-a pro
Memory
32g ddr4
Graphics Card(s)
5070ti
IIRC there are some bugs with latest CUs in 25H2, and seems one of those involves advanced startup. I might be wrong tho.
If I'm right, it's not you, it's a bug.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2AMD Ryzen 5 5600G @ 3.9/4.4Ghz2 x 16 GB DDR4 Kingston Fury Beast 3200 MhzAMD Radeon RX 6600 XT MSI Mech 2X OC Edition ...
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built PC
    CPU
    AMD Ryzen 5 5600G @ 3.9/4.4Ghz
    Motherboard
    MSI B550M-PRO-WiFi Ver. 1.4
    Memory
    2 x 16 GB DDR4 Kingston Fury Beast 3200 Mhz
    Graphics Card(s)
    AMD Radeon RX 6600 XT MSI Mech 2X OC Edition 8 GB
    Sound Card
    Realtek High Definition Audio (Integrated)
    Monitor(s) Displays
    Samsung C50Rx 27" LED / HP S2031 20" LCD
    Screen Resolution
    1920 x 1080 px / 1600 x 900 px
    Hard Drives
    WD Blue SN570 NVME M.2 SSD [1 TB] -- External Drives: - WD Scorpion Blue 250 GB 5400 RPM (Data Backup) - Hitachi 500 GB 5400 RPM (Software / ISOs Backup) - Toshiba MQ01ABD100 1 TB 5400 RPM (OS Images) - HGST TravelStar 7K1000 1 TB, 7200 RPM USB 3.0 - ADATA SU800 2TB SSD USB 3.0
    PSU
    Corsair RM750e 750W Fully Modular
    Case
    Naceb Hydra NA-1602
    Cooling
    Naceb Orpheus x 3 (Front) + Naceb Cepheus 1200 RPM Max (Rear) + ThemalRight Assasin X 90 SE (CPU)
    Keyboard
    Logitech MK470 Wireless
    Mouse
    Logitech MK470 Wireless
    Internet Speed
    120 MB Symetrical
    Browser
    Firefox / Brave / Edge
    Antivirus
    Windows Defender
    Other Info
    - VMs: WMware Player - Windows 8.1 Pro x64 / Windows 11 Pro
    - Wacom Intuos Pro Small Tablet PTH-460
  • At a glance

    Windows 11 Pro 25H2AMD Ryzen 7 7730U @ 2.0/4.5 Ghz2 x 16 GB Kingston Fury Impact DDR4 3200 MhzRadeon (tm) Graphics Vega 8 (512 MB)
    Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 15-eh3000la (80M53LA)
    CPU
    AMD Ryzen 7 7730U @ 2.0/4.5 Ghz
    Motherboard
    HP 8BC7
    Memory
    2 x 16 GB Kingston Fury Impact DDR4 3200 Mhz
    Graphics card(s)
    Radeon (tm) Graphics Vega 8 (512 MB)
    Sound Card
    Realtek High Definition Audio (Integrated)
    Monitor(s) Displays
    AU Optronics
    Screen Resolution
    1920 x 1080 px (125% size)
    Hard Drives
    WD Blue SN570 1TB NVME M.2 Drive
    PSU
    45 Watt Charger
    Cooling
    Laptop Cooling Pad
    Keyboard
    Free Wolf Foldable Portable Keyboard
    Mouse
    Free Wolf Wireless Mouse
    Internet Speed
    120 MB Symetrical
    Browser
    Firefox / Brave / Edge
    Antivirus
    Windows Defender
    Other Info
    - 41mWh battery.
    - Wacom Intuos Pro Small Tablet PTH-460
Welcome to the forum.

Use this tutorial to create a Recovery drive instead, for the time being.


I don’t like the neowin site, but I already have the link. Further information about this current bug, thanks to @Stigg

 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8894 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
This issue was reported here before - it's same for my systems (tho on a laptop - the integrated keyboard does work, except for USB ports and attacked Mouse/KB). Tho, some claim their USB keyboard works just fine in Advanced Startup mode - so i guess it doesn't affect all systems. But it's tied to 25H2 (maybe even last update) - or at least i'm no aware of reports while using 24H2 (most had 25H2 - some even complained about this issue since the last update - but i didn't check before - so i can't say for sure).
 

My Computer My Computer

At a glance

WinDOS 25H2Intel & AMDSO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-26...nVidia RTX 2060 6GB Mobile GPU (TU106M)
OS
WinDOS 25H2
Computer type
Laptop
CPU
Intel & AMD
Memory
SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
Graphics Card(s)
nVidia RTX 2060 6GB Mobile GPU (TU106M)
Sound Card
Onbord Realtek ALC1220
Screen Resolution
1920 x 1080
Hard Drives
1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
It was the October 14 update that killed a bunch of things, it's been pretty widely reported and MSC knows all about it. With any luck, there'll be an out-of-band update soon to fix some of the new issues.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2, Build 26200.8894Intel Core i5 1450064GB DDR4GeForce RTX 4060
    OS
    Win 11 Pro 25H2, Build 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14500
    Motherboard
    Gigabyte B760M G P WIFI
    Memory
    64GB DDR4
    Graphics Card(s)
    GeForce RTX 4060
    Sound Card
    Chipset Realtek
    Monitor(s) Displays
    LG 45" Ultragear, Acer 24" 1080p
    Screen Resolution
    5120x1440, 1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD (O/S)
    Silicon Power 2TB US75 NVMe PCIe Gen4 M.2 2280 SSD (backup)
    Crucial BX500 2TB 3D NAND (2nd backup)
    Seagate 4TB Ironwolf, rotating HDD archive files
    External off-line backup Drives: 2 NVMe 4TB drives in external enclosures
    PSU
    Thermaltake Toughpower GF3 750W
    Case
    LIAN LI LANCOOL 216 E-ATX PC Case
    Cooling
    Lots of fans!
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • At a glance

    Win 11 Pro 25H2, Build 26200.8894Intel Core i5 1440032GB DDR5Intel 700 Embedded GPU
    Operating System
    Win 11 Pro 25H2, Build 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
    Motherboard
    Gigabyte B760M DS3H AX
    Memory
    32GB DDR5
    Graphics card(s)
    Intel 700 Embedded GPU
    Sound Card
    Realtek Embedded
    Monitor(s) Displays
    27" HP 1080p
    Screen Resolution
    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
    Cooling
    Fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Logitech G305
    Internet Speed
    Verizon FiOS 1GB
    Browser
    Firefox
    Antivirus
    Malware Bytes & Windows Defender Security
  • Nimo N171 17" Laptop, (Intel i3-1215U, 16GB RAM, 2TB NVMe, Win11 Pro)
    Acemagic Vista Mini PC V1 (Intel N150, 16GB RAM, 1TB NVMe, Win11 Pro)
    HP ENVY h8-1540t, (24GB RAM, 2TB SSD, 2TB HDD, Win11 Pro)
KB5066835 broke our logins. We use OES client logins and if after booting you wait more than a minute the kbd and mouse no longer work. If you login in less than 60 seconds things are up, life on the devices are fine and dandy. The patch fix KB5070773 does not fix this issue for me. Same issue.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Lenovo

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