General Clear and Reset Thumbnail Cache in Windows 11

  • Thread starter Thread starter Brink
  • Start date Published: Start date Updated Updated:

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This tutorial will show you how to clear and reset the thumbnail cache for your account in Windows 10 and Windows 11.

Windows keeps a copy of all your picture, video, and document thumbnails in a cache so they can be reused to quickly display when you open a folder instead of having to manually scan and slowly load them each time.

The thumbnail cache can sometimes become corrupted causing thumbnails to display incorrectly or distorted. When this happens, the thumbnail cache needs to be deleted to reset it and automatically recreate as needed.


The thumbnail cache .db files for each user is located in the hidden folder below.

%LocalAppData%\Microsoft\Windows\Explorer
(C:\Users\{user-name}\AppData\Local\Microsoft\Windows\Explorer)



Contents

  • Option One: Clear and Reset Thumbnail Cache in Disk Cleanup
  • Option Two: Clear and Reset Thumbnail Cache using BAT file




Option one

To Clear and Reset Thumbnail Cache in Disk Cleanup


1 Open Disk Cleanup (cleanmgr.exe).

2 Select the Windows C: drive, and click/tap on OK. (see screenshot below)

thumbnail_cache_Disk_Cleanup-1.png

3 Check the Thumbnails box, and click/tap on OK. (see screenshot below)

thumbnail_cache_Disk_Cleanup-2.png

4 Click/tap on Delete Files to confirm. (see screenshot below)

thumbnail_cache_Disk_Cleanup-3.png

5 When finished, restart the computer to fully apply.




Option Two

Clear and Reset Thumbnail Cache using BAT file


1 Close and save anything that you are working on before proceeding. The next steps will involve restarting the explorer process.

2 Do step 3 or step 4 below for which .bat file you would like to use.

3 Use BAT file to Instantly Clear and Reset Thumbnail Cache without Details and Prompting

A) Click/tap on the download button below to download the file below.​

Clear_and_Reset_Thumbnail_Cache.zip


(Content of BAT file for reference)
Code:
@echo off

echo.
taskkill /f /im explorer.exe
timeout 2 /nobreak>nul
echo.

DEL /F /S /Q /A %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db

timeout 2 /nobreak>nul
start explorer.exe

B) Save the ZIP file to your desktop.​

C) Unblock the ZIP file.​

D) Extract the BAT file from the ZIP file.​

E) Run the BAT file.​

F) You will now notice your screen flash as a command prompt opens and closes to kill the explorer process, delete your thumbnail cache, and restart the explorer process.​

G) When finished, restart the computer to fully apply.​

4 Use BAT file to Clear and Reset Thumbnail Cache with Details and Prompting

A) Click/tap on the download button below to download the file below.​

Prompt_to_Clear_and_Reset_Thumbnail_Cache.zip


(Content of BAT file for reference)
Code:
@echo off

echo.
echo The explorer process must be temporarily killed before resetting the thumbnail cache.
echo.
echo Please SAVE ALL OPEN WORK before continuing.
echo.
pause

echo.
taskkill /f /im explorer.exe
timeout 2 /nobreak>nul
echo.

DEL /F /S /Q /A %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db

timeout 2 /nobreak>nul
start explorer.exe
echo.
pause

B) Save the ZIP file to your desktop.​

C) Unblock the ZIP file.​

D) Extract the BAT file from the ZIP file.​

E) Run the BAT file.​

F) Follow the instructions in the command prompt to rebuild your thumbnail cache. (see screenshot below)​

thumbnail_cache_command.png

G) When finished, restart the computer to fully apply.​


That's it,
Shawn Brink


 

Attachments

Last edited:
Does not delete IconCache.db , how about adding this line and updating .bat's?

DEL /F /S /Q /A "%USERPROFILE%\AppData\Local\IconCache.db"
 

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Windows 10 Enterprise LTSC 2021
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Windows 10 Enterprise LTSC 2021
Does not delete IconCache.db , how about adding this line and updating .bat's?

DEL /F /S /Q /A "%USERPROFILE%\AppData\Local\IconCache.db"

Hello, :-)

This tutorial is for the thumbnail cache instead of the icon cache below for the command you posted.

 

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Windows Defender is telling me not to run this bat file :(
 

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Windows Defender is telling me not to run this bat file :(
Hello, :)

That would be a normal SmartScreen security precaution since it's a file downloaded from the Internet. It's 100% safe, but just needs to be unblocked first.

You can see the contents of the BAT file under the download link to help see what it will do. :)
 

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    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
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    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
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    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
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Brink is right, it's a "false positive" !

Chuck
 

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Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
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Hi buddy,
Thanks, seen you at my problem post, tried every other solution so far to get back video thumbnails.
 

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PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
Browser
Mozilla Firefox 64-bit, Microsoft Edge
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Kaspersky Plus 2023
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Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer

My Computer My Computer

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Windows 11 ProIntel Core i7 10700KF 3.8 MHzG.Skill Trident RGB Series 64GB DDR4-3600MHzASUS ROG Strix GeForce RTX 3060 Ti OC Edition
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
jds63 /self built
CPU
Intel Core i7 10700KF 3.8 MHz
Motherboard
ASUS ROG Strix Z490-E Gaming
Memory
G.Skill Trident RGB Series 64GB DDR4-3600MHz
Graphics Card(s)
ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
Sound Card
Creative Sound BlasterX AE-5 Plus
Monitor(s) Displays
ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
Screen Resolution
3840 X 2160p HDR
Hard Drives
Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
PSU
ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
Case
Lian Li Lancool II Mesh Performance
Cooling
Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
Keyboard
Logitech MX Keys
Mouse
Logitech MX Ergo Trackball
Internet Speed
325Mbps/ 20Mbps
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Mozilla Firefox 64-bit, Microsoft Edge
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Kaspersky Plus 2023
Other Info
Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
jds63, just shows you not everything is "black & white" ! Then you have to dig deeper to find the truth !

Chuck
 

My Computer My Computer

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Windows11 23H2 (OS Build 22631.2428)2.90 gigahertz Intel Core i7-1070016214 Megabytes Usable Installed Memor
OS
Windows11 23H2 (OS Build 22631.2428)
Computer type
PC/Desktop
Manufacturer/Model
HP HP ENVY TE01
CPU
2.90 gigahertz Intel Core i7-10700
Motherboard
Board: HP 8767 A (SMVB)
Memory
16214 Megabytes Usable Installed Memor
Hard Drives
1511.52 Gigabytes Usable Hard Drive Capacity
1418.15 Gigabytes Hard Drive Free Space
Keyboard
Logitech wireless
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M 185 wireless
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12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
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Edge & FF
Antivirus
Windows Defender
I thought I should post this for the good of the community. This is the only place I will. I scoured the internet trying to find a solution to this problem that Windows 11 would not update my thumbnails on the desktop and would make me hit f5 to refresh every time I moved something to or from the desktop. I spent a few hours following instructions. Nothing worked except, and your going to hate this, I had to reload my machine from scratch, first the OS then programs, then updates, and all my data. It was painful but it worked.
 

My Computer My Computer

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Windows 11
OS
Windows 11
I thought I should post this for the good of the community. This is the only place I will. I scoured the internet trying to find a solution to this problem that Windows 11 would not update my thumbnails on the desktop and would make me hit f5 to refresh every time I moved something to or from the desktop. I spent a few hours following instructions. Nothing worked except, and your going to hate this, I had to reload my machine from scratch, first the OS then programs, then updates, and all my data. It was painful but it worked.
Next time you have an issue like this, be sure to try the procedures in the tutorial and, if that doesn't resolve it, then see if it's a user profile issue by simply creating, and testing with, a new local user account. If it's a profile issue, you can either manually migrate your data and settings to the new user or fix your account the easy way using Account Profile Fixer. Beats rebuilding the whole machine.
 

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Windows 10/11
OS
Windows 10/11
Computer type
Laptop
Manufacturer/Model
Acer
Thanks, Anyone who can find a solution to this problem would be hugely helpful.
 

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Windows 11
OS
Windows 11
Thanks, Anyone who can find a solution to this problem would be hugely helpful.
Has the problem returned since you did a full reset?
 

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Windows 10/11
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Acer
No it has not returned. It wrinkled out a couple of other little software bugs too.
 

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Windows 11
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Windows 11
No it has not returned. It wrinkled out a couple of other little software bugs too.
So, in terms of a solution, I think it's covered by the tutorial for most cases, but may require a profile refresh in some cases (and using Account Profile Fixer would be the easiest way to do that).
 

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Windows 10/11
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Windows 10/11
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Acer
Thanks Shawn,
I have been using the same .bat file since ‎May ‎26, ‎2020, and it still works fine.
 

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HP/Envy-17T
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Intel Core i7 @ 1.80GHz
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HP - 8485 (U3E1)
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16gb
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Intel UHD Graphics 620 and NVIDIA GeForce MX150
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Realtek High Definition Audio / Intel Display Audio / NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
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ST1000LM049-2GH172 (SSD)
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HP Standard
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