Solved Cloned SSD will not boot computer


My understanding is that it's not the old drive with a problem It's the new drive that he thinks is defective so nothing to lose by formatting it and sending it back.
Sending it back takes effort and time, and so does getting the replacement. Like I earlier tried to explain, those who have easier access to another working Windows PC with an available working SATA port in it (I know that I have) could always decide to use that to run some further testing on the drive before deciding on how to proceed next. Could be that the new drive is faulty, but there's still a good chance that it factually is not.
 

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Sending it back takes effort and time, and so does getting the replacement
Sam is just try to upgrade his 256 GB drive to a 512 GB drive. From his posts there is nothing wrong with his old drive so I don't think he is worried about the time it will take to get another drive.
 

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What's so difficult to understand? If you are going to return it for replacement under Warranty, DON'T upgrade the firmware. The store might claim the Warranty is Void because if improper upgrade (user tampering with the device). If it does work perfectly on another computer and you plan to keep it, THEN upgrade the firmware to improve security and compatibility. NEVER touch firmware on faulty parts you plan to replace under Warranty or you just want to return for a refund without any issue (customer change of mind at the first days of purchase). I know this stuff. I was working as an RMA Technician for some years.
 

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    Windows 11 Pro 23H2 (build 22631.3880)
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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
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    4GB
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
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    Windows 11 Pro v23H2 (build 22631.3880)
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    Custom-built PC
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    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
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    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Sam is just try to upgrade his 256 GB drive to a 512 GB drive. From his posts there is nothing wrong with his old drive so I don't think he is worried about the time it will take to get another drive.
I don't know how easy/difficult it would be to him, but... to me, personally, hooking the SSD up to my dad's desktop PC as a 2nd drive through SATA would take only just a couple of extra minutes. At least then I would have pretty solid indications that would help me finally decide on whether the new drive is likely to be faulty or not, and, if it would turn out that it almost certainly is not, then at least I would have learned something new about the old HP computer. If you don't care about whether this specific computer has compatibility problems with the Crucial MX500 or not, then that's perfectly fine. Me, I'll let the OP decidce on whether he cares enough about that particular subject. That's why I am only making the suggestion, that doing some additional testing to try to avoid jumping to early conclusions could be worth.

I'll only add that sending the Crucial MX500 back before you even tried to use the Device Self-Test in Storage Executive seems to me like it is probably just a typical knee-jerk reaction, and various posts are causing this whole forum thread to read like yet another typical-old Macrium advertisement, like, one that was at least 1,000 times more predictable than just about any SSD (again, IMNSHO...).
 

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What's so difficult to understand? If you are going to return it for replacement under Warranty, DON'T upgrade the firmware. The store might claim the Warranty is Void because if improper upgrade (user tampering with the device). If it does work perfectly on another computer and you plan to keep it, THEN upgrade the firmware to improve security and compatibility.
What's so difficult to understand about "if the method you used to upgrade it was matching the manufacturer's official instructions"?
NEVER touch firmware on faulty parts you plan to replace under Warranty or you just want to return for a refund without any issue (customer change of mind at the first days of purchase). I know this stuff. I was working as an RMA Technician for some years.
Baloney. If a manufacturer publicly releases a firmware update, then, for reasons that should be completely obvious, it's because the previous version was faulty. They provide the new firmware to remedy it. This is just a fact.
 

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    i5 1135G7
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    16GB DDR4
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    Intel Iris Xe
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    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
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The customer has the right to return a perfectly working device within a few days of purchase because he changed his mind. Since the Crucial is not compatible with his computer he doesn't have to prove it is faulty to return it. He can say he changed his mind and wants another brand. About firmware updates, yes the company officially released a new version to fix bugs or improve a feature and will say nothing if you upgrade yourself, PROVIDED the upgrade is successful. If anything goes wrong or even if the device is incompatible with your system, 99% they will blame it on the firmware and may refuse the replacement claiming it is perfectly OK (NFF, No Fault Found case). In case the device is faulty there are certain companies that would claim the firmware was improperly upgraded and Void the Warranty. Are you willing to take those risks? Never attempt to fix a faulty device under Warranty, including upgrading the firmware. Just return it to the shop and let them take responsibility of any firmware upgrade.
 

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    Windows 11 Pro 23H2 (build 22631.3880)
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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
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    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
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    Asus P8H61 s1155 ATX
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    2x Kingston Hyper-X Blu 8GB DDR3-1600
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
The customer has the right to return a perfectly working device within a few days of purchase because he changed his mind. Since the Crucial is not compatible with his computer he doesn't have to prove it is faulty to return it. He can say he changed his mind and wants another brand. About firmware updates, yes the company officially released a new version to fix bugs or improve a feature and will say nothing if you upgrade yourself, PROVIDED the upgrade is successful. If anything goes wrong or even if the device is incompatible with your system, 99% they will blame it on the firmware and may refuse the replacement claiming it is perfectly OK (NFF, No Fault Found case). In case the device is faulty there are certain companies that would claim the firmware was improperly upgraded and Void the Warranty. Are you willing to take those risks? Never attempt to fix a faulty device under Warranty, including upgrading the firmware. Just return it to the shop and let them take responsibility of any firmware upgrade.
Again, where's your proof that the drive is faulty? AFAIK the OP hasn't even looked at the S.M.A.R.T. information yet. Let alone used the Device Self-Test option in Storage Executive. Damage inflicted on a product due to improper use of the product is always covered by law. Again, nothing is wrong with choosing to upgrade the firmware per Crucial's official instructions after you saw no S.M.A.R.T. errors in Storage Executive and the Device Self-Test also went OK. It is determined by law that doing this does not meet the criteria of "improper use". Sure, any company can break the law. Until they get caught. And besides, today's social media will eat their reputation if they reject the RMA. For reasons that should be completely obvious, if the drive is reporting S.M.A.R.T. errors or if it fails the Device Self-Test, then deciding to upgrade the firmware gets you nowhere. Where did you see me claim the opposite?

My point is also that you don't know that the firmware upgrade mechanism of the drive is faulty until you tried to use that mechanism to upgrade the firmware. Personally, I, prefer to find out that it is faulty before the warranty runs out so, I always test it, as I also prefer not to use a drive that I haven't tested to some degree to store the kind of data that, were it to be lost, would likely present a bit of an inconvenience. Similarly, I also prefer not to put such data on a drive when I already know that the drive's firmware has an elevated risk of it being unstable in such a way that I can likely avoid being unstable. (Even, if this means that it takes some affort to avoid, as I will be the first to admit that upgrading the firmware of the Crucial MX500 is a bit of a royal pain, but then, that also is part why I never decided to get a Crucial MX500, anyway in the first place, so... lol :p)
 

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    16GB DDR4
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    Intel Iris Xe
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    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
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Since the drive is incompatible with his computer, just return it for a refund or replacing with another brand. Upgrading the firmware has a very little chance to make it compatible and the shop may use it as an excuse to refuse replacement. They can claim that it WAS compatible until he upgraded the firmware. Yes, I have seen that on iPhones that you install new version of iOS and many bugs appear. He can even give them his computer, and ask them to install Windows on the SSD. If they do succeed, he keeps the drive, otherwise they are obliged to replace it.

PS: If they install Windows 10, don't worry, just upgrade it to Windows 11 bypassing compatibility check.
 

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  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
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    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
    Memory
    4GB
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    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
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    1280x800
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    Internet Speed
    VDSL 50 Mbps
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    MICROSOFT EDGE
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    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
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    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
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    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
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    100Mbps
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    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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    11 Home
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    Asus TUF Gaming F16 (2024)
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    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
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    Logitech G402
    Internet Speed
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  • Operating System
    11 Home
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    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
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As it turns out, in Storage Executive, Device Self-Test is not available for Crucial MX-series SSDs.
An Overview of Crucial Storage Executive
Also note:
  • Often reviewing your S.M.A.R.T. data will provide more insight into any abnormalities.
  • USB connections may allow partial functionality of Storage Executive, but full support for all Storage Executive features [that are available for the MX500 SSD] requires a direct SATA connection.
 

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    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
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    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
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    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
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Crucial nay claim whatever they like. They cannot possibly test all their models with every single HP model. As far as the user discovers the SSD doesn't work on his computer, he replaces it with another model or brand. As simple as it gets. I would too be doubtful if it was a rare case, but I have seen many old laptops that don't detect some SSDs while having no issues with other brands.
 

My Computers

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  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
As far as the user discovers the SSD doesn't work on his computer, he replaces it with another model or brand.
Wrong again. If it doesn't work on his computer, then usually, the first logical step would be to at least try to figure out why that might be.
 

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
The OP has already arranged to return the disk. No point to argue. And the first logical step (and many others) has already done. From the symptoms he described and from my experience, the disk is OK but not working on his computer. The next logical step is to return it which he did. End of story.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
The OP has already arranged to return the disk. No point to argue.
What makes you think that I am trying to ague against his decision to send it back? It's a free world, everyone can do with his/her computer what he/she wants.
And the first logical step (and many others) has already done. From the symptoms he described and from my experience, the disk is OK but not working on his computer.
Again, I guess we'll probably never know that now.
The next logical step is to return it which he did. End of story.
See above... I guess we'll never find out what the root cause of the problem was.
 

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
There is nothing to discover. It is some incompatibility that the storage controller doesn't interpret properly the AHCI commands sent by the SSD or vice versa. Probably some newer set of the commands or mode of operation the controller is not aware of. That explains why it might work if you change from AHCI to IDE, provided there is such setting in BIOS. But then you can use only Legacy BIOS (MBR) installations. GPT is not supported in IDE mode.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
My point exactly. Some old HP (and Acer and other) don't like brands like Crucial. They have no issues with Patriot, WD and others. Been there done that. The SSD is perfectly fine but incompatible, just replace it with another model or brand if you come across this issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
If you read the link, it says the hp 260 do not work with with samsung QVO ssd. Then tried 860 evo and finally the crucial mx300

Try with a 500Gb samsung ssd 860evo, and same thing,
hp logo, black screen with bios, ram, cpu specs...
no access to boot menu, press F9 or F10 key make message appears "boot menu" but nothing happens
I can't boot on a usb key to make a new windows 10 installation
HP always make special firmware for the disk they put in their PCs
It works with an old 64Gb sandisk SSD (too old and too small for use)

Edit 2 : It seems also working with Crucial SSDs, it works with a Crucial MX300 250Gb

May be it will work with MX500 series but I have not try (Crucial site says it)


I am using an mx300 at the moment. Had it for a few years but they are expensive still.

Crucial-MX300-CT1050MX300SSD1
 
Last edited:

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
Wrong again. If it doesn't work on his computer, then usually, the first logical step would be to at least try to figure out why that might be.
That's not the first logical step unless the person wants to take the time to find out if the drive is the problem. My first step would be the same as what Sam is doing.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
SUCCESS! I ordered a Kingston 480 GB SSD and cloned it with MR, then put it into my computer. It works perfectly! Something about the
Crucial just wasn't compatible with my system. I'm going to put the old Kingston 256 GB SSD in the ODD bay with the cradle and use it for any mass storage needs I may have.

Thanks for all the help, folks!!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 260-p026
    CPU
    Intel core i3-6100T
    Memory
    16GB
    Hard Drives
    Kingston SA400S37240G (Internal)

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