Computer Crash After Latest Win11 Update

Hello,

after the latest updates, when I turn on the computer first for the day and launch a game. I get a crash after a little while. However, after the initial crash it doesn't happen anymore or if I restart the computer once before even crash occurs. It's really strange. First time it happened, I checked the minidump file, it stated a graphic card timeout error, however now it fails to create a dmp file as well.

I've tried sfc scannow and all the dism commands
Uninstalled gpu drivers using DDU in safe mode.
my drivers all are up to date.

Specs:

MSI 3070
i9 10900k
meg z490 godlike
32gb 4000 MHZ corsair rams

Edit: I've managed to get a minidump as well.
Logs: KHELDAR-PC-(2025-05-09_13-45-03).zip

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff8083920ac010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80276ca7a10, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.VIDEO_TDR_FAILURE (116)

please check the reliability monitor
control panel > security & maintenance > maintenance > reliability monitor

that should give you details to track down the problem.
best of luck, Steve ..

XxXxX said:

please check the reliability monitor
control panel > security & maintenance > maintenance > reliability monitor

that should give you details to track down the problem.
best of luck, Steve ..

Click to expand...

Thank you for your response, Steve. Correct me if I'm wrong please, this page seems to summarize the events described in my logs.

For example, listed one of the crashes:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffc28a770ce460
Parameter 2: fffff80260c07660
Parameter 3: 0
Parameter 4: ffffc28a8bbca080
OS version: 10_0_26100
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 2057

Files that help describe the problem
WATCHDOG-20250509-1310.dmp
sysdata.xml
WERInternalMetadata.xml
memory.csv
sysinfo.txt
WERInternalRequest.xml

Hi @kheldar
Have you tried completely uninstalling the GPU drivers using DDU (run in Safe Mode) then installing the latest drivers/software?

Marcus Vinicus said:

Hi @kheldar
Have you tried completely uninstalling the GPU drivers using DDU (run in Safe Mode) then installing the latest drivers/software?

Click to expand...

Yes, I have done that. Uninstalled gpu drivers using DDU in safe mode.

Windows Build/Version 24H2 Build 26100.3915? This is a preview build and may have more bugs than the stable builds.
Are you able to uninstall the preview build or use a restore point to roll back to stable build 3775?

I never install preview builds since I don't wish to be a tester for MS benefit.

Please perform the following steps: (in sequence)


1) Page file D:

During the troubleshooting move the virtual memory paging file from D: > C:


2) Reboot



3) C: free space 13.9 GB

Free up > 30 GB free space on C:



4) Open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Post a share link.



5) Run Tuneup plus > post a share link




Post a share link.



6) Create a new restore point:




7) BIOS Version/Date American Megatrends Inc. 1.C0, Wed 22/06/2022

Upgrade the BIOS: 1C > 1E




8) Uninstall the Nvidia GPU driver nvlddmkm.sys using DDU > reinstall from Nvidia > make sure that the driver is different from 32.0.15.7628






9) For new BSODs > post a new V2 share link into the newest post





Name NVIDIA GeForce RTX 3070
PNP Device ID PCI\VEN_10DE&DEV_2484&SUBSYS_39081462&REV_A1\4&6990AE7&0&0008
Adapter Type NVIDIA GeForce RTX 3070, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3070
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_845fc316023c1865\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_845fc316023c1865\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_845fc316023c1865\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_845fc316023c1865\nvldumdx.dll
Driver Version 32.0.15.7628
INF File oem11.inf (Section029 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVMDI.INF_AMD64_845FC316023C1865\NVLDDMKM.SYS (32.0.15.7628, 106.17 MB (111,331,464 bytes), Fri 09/05/2025 00:27)


nvlddmkm.sys Sun Apr 27 12:23:47 2025 (680E6823)

wiganken said:

Windows Build/Version 24H2 Build 26100.3915? This is a preview build and may have more bugs than the stable builds.
Are you able to uninstall the preview build or use a restore point to roll back to stable build 3775?

I never install preview builds since I don't wish to be a tester for MS benefit.

Click to expand...

Honestly, I didn't realize it was a beta update. It's can't be uninstalled. I'll try zbook's suggestions.

kheldar said:

I'll try zbook's suggestions.

Click to expand...

I think that is a very wise move. In the least you should be able to eliminate some possible causes of the problems you're having before going down the reinstall Windows track.

kheldar said:

I didn't realize it was a beta update

Click to expand...

FYI - It's not a beta update. It's a Release Preview. I don't install any of the channels. I stick to stable releases only on Patch Tuesdays (The second Tuesday every month). It may be that next Tuesday's update will fix the issue?

See photo for Windows channel types: -