computer crashes


kahuna

Member
Local time
1:42 AM
Posts
21
OS
Windows 11
Hi,
Sorry for the translation
All of a sudden, there is no signal to the monitor, the computer's fans start to work at the highest level. After 5-10 seconds in this way, the fans return to normal and the computer restarts.
When I look at the event viewer, the events that appear at the time of the event are:

Kernel-Power 41 (63)
volmgr 162
EventLog 6008
BugCheck 1001
 
Windows Build/Version
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD
The event 41 kernel power means that there is something happened unexpectedly that blocked Windows from turning off properly, and there is a message saying that “The system has rebooted without cleanly shutting down first. Here's why Kernel Power Error 41 happens and how to fix it.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
The event 41 kernel power means that there is something happened unexpectedly that blocked Windows from turning off properly, and there is a message saying that “The system has rebooted without cleanly shutting down first. Here's why Kernel Power Error 41 happens and how to fix it.

I did the Windows Memory Diagnostic and no problems were detected.
I did what you said using the Command System.
I will use the computer. I'll post if I get the same error again.

Note: Sorry for translate.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD

BSOD - Posting Instructions​






 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Follow @zbook, instructions he is the expert with BSoD errors.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

BSOD - Posting Instructions​






 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD

BSOD - Posting Instructions​






All components are under warranty.
I installed the computer 2 months ago.
I haven't overclocked my system. Only Expo is open.
Crashing occurs at random times and random transactions.
When the problem occurs, especially the fans of the video card are running at full speed. No signal to monitor.
Sometimes the fans go back to normal and the computer resets.
Sometimes the fans keep running at full speed. The computer does not reset. I myself turn it off with the power button. Then I reboot.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD

BSOD - Posting Instructions​






Just had the same issue while moving the case around a bit. I then turned it off and on and again moved the case, shook it, moved it and the same problem occurred. I came to the conclusion that the video card was not fully seated and I opened the case and removed and reinstalled the video card and ram. I will try like this. I'll report back if there is a problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD
This post was created prior to the posting / reading of your two latest posts.

Only if there are recurrent BSOD reinstall the Nvidia GPU drivers.




The log files were in a foreign language and were not able to be scanned.

During the troubleshooting please use English as the default language so that all of the files can be scanned and read.





Please perform the following steps:



1) Run:


Post a share link into this thread using one drive, drop box, or google drive




2) Uninstall the Nvidia GPU drivers using Display Driver Uninstaller (DDU)

Make sure that a clean install is performed and if available install the Phys driver.

Reinstall using the Nvidia website.





 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
This post was created prior to the posting / reading of your two latest posts.

Only if there are recurrent BSOD reinstall the Nvidia GPU drivers.




The log files were in a foreign language and were not able to be scanned.

During the troubleshooting please use English as the default language so that all of the files can be scanned and read.





Please perform the following steps:



1) Run:


Post a share link into this thread using one drive, drop box, or google drive




2) Uninstall the Nvidia GPU drivers using Display Driver Uninstaller (DDU)

Make sure that a clean install is performed and if available install the Phys driver.

Reinstall using the Nvidia website.





I didn't understand what to do in the first step. I am sorry.

I did the second step.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD
Run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Post a share link into this thread using one drive, drop box, or google drive





After posting the script results, for any new BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Post a share link into this thread using one drive, drop box, or google drive





After posting the script results, for any new BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800x 3D
    Motherboard
    MSI MAG X670E Tomahawk Wifi
    Memory
    Corsair Vengeance 32gb 6000mhz
    Graphics Card(s)
    Gainward RTX 4080
    Hard Drives
    Samsung 990pro 2tb
    PSU
    MSI MPG A850G PCIE5 850W 80 PLUS GOLD

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