Solved sudden computer crashes


zqchri

Well-known member
Member
Local time
6:45 AM
Posts
248
OS
Microsoft Windows 11 Home
hi hi, i have had some issues with my computer at times, where it would randomly freeze and the audio would start looping, and i wouldnt be able to do anything but hold down my power button and turn it on again. now i have done a little digging, and (atleast in the recent crashes) the only error close to the shut down would be "The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading." there is a similar reddit post seeming to have this issue ( ) and they suggest to turn off core isolation to solve the issue, but im still a bit wary off that and was wondering if there was anything else i could do? thanks
to note i dont think i have any other vms enabled
 
Windows Build/Version
Version 23H2 (Build 22631.3880)

My Computer My Computer

At a glance

Microsoft Windows 11 Home13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHzMax 64GB Up to DDR5-5600Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce...
OS
Microsoft Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI Raiders GE68HX 13VF
CPU
13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz
Motherboard
MS-15M2 REV:1.0
Memory
Max 64GB Up to DDR5-5600
Graphics Card(s)
Intel(R) UHD Graphics (iGPU), NVIDIA® GeForce RTX™ 4060 Laptop GPU 8GB GDDR6
Sound Card
Realtek(R) Audio, Intel Smart Sound
Monitor(s) Displays
144 hz, 8-bit
Screen Resolution
1920 x 1200
Hard Drives
NVMe Micron 2400
PSU
4-Cell 99.9 Battery (Whr)
Keyboard
Per-Key RGB Keyboard by SteelSeries
Browser
Google
Antivirus
Malwarebytes / Windows Defender
Other Info
I got my laptop around ~ November 2023, this is my first laptop ever
Lacks much, if any, experience in opening up the back of it or whatnot
Welcome to the forum.
The first thing one should try with explorer freezes is a clean boot. If it doesn't happen in clean boot you have some software causing the problem. The only thing is, depending on how often it's happening may not make clean boot a feasible option..
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457
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