Computer does not recognize thumb drive


JohnS

New member
Local time
8:56 AM
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8
OS
Windows 11
I recently upgraded to Windows 11. My computer will not now recognize a thumb drive inserted in a USB port. I have tested all of my USB ports by connecting to other devices (iPhone and pocket drive) with them. I am able to transfer from or to my iPhone and can read the files on my pocket drive. I know that the thumb is good.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

bobkn

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881
Location
Danbury, CT, USA
OS
Windows 11 22621.598
Do you see anything interesting in Device Manager?
 

My Computers

System One System Two

  • OS
    Windows 11 22621.598
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22621.598
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
Nothing shows up in device manager.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
Excuse my error. My hard drive does show up in devivce manager. The inserted thumb drive does not.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

Ghot

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4,027
Location
PA, USA
OS
Win 11 Home ♦♦♦22621.521
Maybe check Settings > Devices > Devices and Printers

See if you can "Add" the USB thumb drive
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4201)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot®
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
I have tried to add the drive but the search doesn't find it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

cereberus

Well-known member
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Local time
2:56 PM
Posts
2,501
OS
Windows 10 Pro + others in VHDs
Have you tried a usb2 port?

Also sometimes, a usb drive can be finicky for no obvious reason.

Try this on a different pc if you have one. Of course, this assumes other pc will see drive.

1) backup files on drive to pc

3) run following from admin command prompt

Code:
diskpart
list disk
select disk # (where # is number of drive - usually last one in list. BE CAREFUL you have got right drive as all data is wiped!
clean
convert mbr
create partition primary
select partition 1
format fs=fat32 quick (can choose NTFS or exFat)
assign
exit
exit

With luck drive will now be seen on new pc.
 

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My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0

IanMosley

Active member
Member
Local time
2:56 PM
Posts
241
Location
Notts, UK
OS
Windows 11 Pro v 22H2 (Build 22621.521)
My computer will not now recognize a thumb drive inserted in a USB port.
Is your Windows 11 device fully patched with the latest updates? What build are you on?
There was an issue with Build(22000.346) not showing USB Flash Drives / Cards.

Have you updated / re-installed your Memory Card Reader Driver?
I previously could not detect USB Flah Drives / Cards until I re-applied this driver
 

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.521)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microfoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
I am in build 22000.556. I inserted the thumb drive into my Epson WF-4730 all in one and it recognized to drive.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

bobkn

Well-known member
Power User
VIP
Local time
9:56 AM
Posts
881
Location
Danbury, CT, USA
OS
Windows 11 22621.598
Nothing shows up in device manager.
I was thinking of exclamation marks for the USB drivers.

Is this true of all USB ports, or just the fronts?
 

My Computers

System One System Two

  • OS
    Windows 11 22621.598
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22621.598
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

Winuser

Well-known member
Pro User
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Local time
9:56 AM
Posts
3,368
OS
Windows 11
Have you checked in Disk Management to see if it's listed? You may just need to assign it a drive letter.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
How do I update the or re-install the memory card reader driver. I have done many searches on the internet and can not find anything of help.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

IanMosley

Active member
Member
Local time
2:56 PM
Posts
241
Location
Notts, UK
OS
Windows 11 Pro v 22H2 (Build 22621.521)
How do I update the or re-install the memory card reader driver.
As your device is a Dell XPS,

Navigate to the Dell Drivers & Downloads website & enter your Dell service tag

A.png

Select 'Manually find a specific driver' and then select your

Operating system - Windows 11

Show downloads for - This PC

Sort by - Category: A to Z

B.png

Your memory card driver will be shown in the Chipset category

C.png
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.521)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microfoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
I did not find the Realtek driver listed when I tried the method above. (Download driver from Dell). I found the driver on the internet and downloaded it. The computer still does not recognize the thumb drive.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

IanMosley

Active member
Member
Local time
2:56 PM
Posts
241
Location
Notts, UK
OS
Windows 11 Pro v 22H2 (Build 22621.521)
The computer still does not recognize the thumb drive.
This is looking more and more likely to be a hardware issue.

Download and install Dell’s ‘SupportAssist’ app and use it to run a hardware check on your device.

A.png

If this check does not find any fault, I can only suggest that by contacting Dell, they may be to help resolve your issue – if you do, have your ‘Express Service Tag’ handy as they will need that to identify your device.

Sorry, but I am unable to help you further.
 

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.521)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microfoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes

JohnS

New member
Thread Starter
Local time
8:56 AM
Posts
8
OS
Windows 11
I just had to pull mu desktop out of its hole. I found out that if I plug the thumb drive into a USB port of the back of the computer it is recognized.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS
    CPU
    Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
    Memory
    8.00 GB (7.81 GB usable)
    Monitor(s) Displays
    Dell

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