Critical process died


P

paul_53

Member
Local time
4:29 AM
Posts
22
OS
Windows 11
My pc has suddenly started to show this. Everything was working fine then the screen started to go ‘choppy’ so I rebooted and now this is all I get. I’ve tried startup repairs, tried all, or certainly most of the’solutions’ on YouTube and none have worked. What I don’t understand is that if I try the load drivers route I can see the drive windows sits on an I can navigate through all of the folders. I’ve tried using the installation disc and following the repair option, still no joy. I can’t even boot into safe mode. The pc isn’t that old and I’m wondering if it’s a hardware issue.

Any suggestions

Thanks

Paul
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
We are always trying to improve the webpage and website.

How come the posting instructions were not seen or followed?

What suggestions do you have?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Sorry I did read the other posts but I didn’t think it matched what I am getting or what I can access. The attached pictures are the initial bsod then the files I can see if I try to access the drivers via the troubleshooting sectioIMG_0007.jpegIMG_0006.jpegIMG_0004.jpegIMG_0005.jpeg
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
Are you able or unable to boot to the desktop?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Unable, I effectively go around in a loop. I go through the troubleshooting options and that includes the repair option if I boot from the installation disc. Nothing will get me to the desktop. I’m beginning to wonder if it’s the nvme drive?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
See following me guide at this video will resolve boot problem.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Just followed it to the letter and I’m still getting the same message. I have a feeling that it may be a hardware issue somewhere or it’s a clean install, such is life
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
You can post memory dump files, which can tell what driver causes the BSOD error.

Open the Command Prompt and execute below command.

Code: 
Copy C:\Windows\System32\*.dmp  E:

Above command copies all .dmp files to E: drive, replace the E: driver letter if needed.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Unfortunately I haven’t got access to another computer. I’ve got a flash drive and all of my posts on here have been with an iPad
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
See if you can find a friend, neighbor, relative, public library, or local computer store to create the flash drive.


Also create:

www.elevenforum.com

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...
www.elevenforum.com www.elevenforum.com

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I've been able to create the bootable.zip do I unzip first and then boot the win11 pc with that in or do I just boot as is in .zip format.

By the way thank you to everyone for their input on this, much appreciated
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
paul_53 said:
I've been able to create the bootable.zip do I unzip first and then boot the win11 pc with that in or do I just boot as is in .zip format.

By the way thank you to everyone for their input on this, much appreciated
Click to expand...
Zip archive for what reason also can you copy the dump files within C:\Windows\System32\Minidump folder and zip them up, attached them to your next post.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
When available please post a share link foe Sea Tools Long Generic test results.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Sorry for not responding but I've been away. Anyway, bottom line is I decided to do a complete new install and that cured it. The only reason I took this decision was because the next option was to do a return to base.

Anyway thanks to all of you who got involved and tried to resolve this for me, many thanks

Paul
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 78003xdDDR 5 6000mhz 32gbRTX 4070 12gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 7 78003xd
Motherboard
MSI Pro B650M-A
Memory
DDR 5 6000mhz 32gb
Graphics Card(s)
RTX 4070 12gb
Hard Drives
2 x name drives
PSU
850W Fully Modular 80+ Gold Power Supply
Cooling
360MM AIO CPU Watercooler
Internet Speed
150 mbs
Browser
Edge
Often there are computer problems that appear to be fix by a clean install.

To make sure that an underlying was not missed please run the computer for 5 to 7 days to generate new log files then post a new V2 share link.

If there are problems seen in the collected files then comments will be made into this thread.

If there are no significant problems generated during the 5 to 7 days then that will complete the troubleshooting.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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