Browsers and Mail Customize Quick Actions on Message Surface in Outlook for Windows 11

  • Staff

This tutorial will show you how to add and remove quick actions on the Mail message surface in the Outlook for Windows app for your account in Windows 10 and Windows 11.

The new Outlook for Windows brings the latest features, intelligent assisted capabilities and a new modern and simplified design to your Outlook app. You can tailor it to your style and do more with new Outlook for Windows.

Starting in June 2023, Microsoft is beginning the process of migrating existing Windows Mail, Calendar, and People users to the new Outlook for Windows.

Beginning in 2024, Windows 11 devices will be shipped with the new Outlook for Windows as the default mailbox application free for all to use. The Mail and Calendar apps will continue to be available via download in the Microsoft Store through the end of 2024. On existing devices, users can switch to the new Outlook for Windows from a toggle in the Mail and Calendar apps.

You can choose actions and add-ins you want to see on the message surface when you select a message to read in Mail in Outlook for Windows.

EXAMPLE: Quick actions on Mail message surface in Outlook for Windows


Here's How:

1 Open the Outlook for Windows app.

2 Click/tap on the Settings (gear) icon on the toolbar. (see screenshot below)


3 In Settings, click/tap on Mail in the left pane, and click/tap on Customize actions in the middle pane. (see screenshot below)


4 If you have more than one email account added to Outlook, then select the email account in the Message Surface settings are applied at the account level drop menu you want to apply changes to. (see screenshot below)


5 Under Message surface, check (add) or uncheck (remove) the actions you want, and click/tap on Save when finished to apply. (see screenshot below)


6 You can now close the Settings window if you like.

That's it,
Shawn Brink

Last edited:
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