DaVinci Resolve Speed Editor Driver Problem Status: 0xC00000E5


Local time
5:01 AM
Posts
3
OS
Windows 11 Pro
The driver for the DaVinci Resolve Speed Editor installs and says the device is working properly. But when I go to the events for the driver I get this error:

Device USB\VID_1EDB&PID_DA0E&MI_00\6&1fa81975&0&0000 had a problem starting.

Driver Name: oem40.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: DaVinciKeyboards
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5


I did a clean reinstall of Windows 11 Pro and the error still persists. Installed and uninstalled the device driver numerous times. Any help is appreciated thanks!
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel 13700K
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    64 GB
    Graphics Card(s)
    NVIDIA RTX 4070
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks for your help. Yes, I previously contacted BlackMagic support. I sent system image captures and an NFO. They couldn't find any problem and suggested running the MS Troubleshooting tool, which I did. They also suggested using a third party tool to fix/update drivers, which I did. Nothing has worked. Strange problem. Thanks again for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel 13700K
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    64 GB
    Graphics Card(s)
    NVIDIA RTX 4070
    Antivirus
    Windows Defender
They also suggested using a third party tool to fix/update drivers,
Using a third party driver updater with a 13th gen system (or any system IMO)is not a great idea. Your mobo manufacturer should have the latest drivers. Have you verified that you have all the latest drivers installed. specifically chipset and Uefi bios.
Does this device work properly on another system?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Yes. I did a clean reinstall of Windows 11 with latest chipset and UEFI bios. Likewise, I got all the latest drivers from MSI, the motherboard manufacturer. As soon as I verified that I had a good Windows 11 install, I installed DaVinci Resolve as I didn't want any other program to be installed that might alter the clean Windows 11 install. Yes, likewise I agree that using a third party driver updater isn't a good idea, but the new install with drivers from MSI didn't fix the problem, so I followed BlackMagic's tech support advice.

I have read that Problem Status: 0xC00000E5 is usually caused by antivirus software. Here is the first thing that pops up on Google, but there are several articles that basically say the same thing:


So I uninstalled DaVinci Resolve and Speed Editor control panels, disabled everything with antivirus, Windows Defender", and reinstalled DaVinci Resolve and Speed Editor control panels. That didn't make any difference either. I also tried adding exceptions for Windows Defender. Nothing has worked yet. Thanks again for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    Intel 13700K
    Motherboard
    MSI MAG Z790 Tomahawk WiFi
    Memory
    64 GB
    Graphics Card(s)
    NVIDIA RTX 4070
    Antivirus
    Windows Defender
As I said. Have you tried it in another machine?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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