Accounts Delete Passkey for App or Website in Windows 11

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Passkey_banner.png

This tutorial will show you how to delete passkeys saved for apps and websites on your Windows 11 device.

Microsoft believes that the future is passwordless. Passkeys will allow you to replace passwords when you sign into a web site or application that supports them. Passkeys represent a future where bad actors will have a much harder time stealing and using your credentials when signing into a web site or application. Passkeys are phish-resistant, recoverable, and faster for users.

Enroll and use passkey to sign into apps and websites: Microsoft is improving the passkey experience for Windows users. You can now go to any app or website that supports passkeys to create and sign in using passkeys with the Windows Hello native experience. Once a passkey is created, you can use your local or Microsoft account's Windows Hello (face, fingerprint, PIN) to sign in. In addition, you can use your phone to complete the application logon process.

Manage passkeys saved to your Windows device: Microsoft is giving you fundamental control over how you can manage the passkeys saved to your Windows device. Starting with Windows 11 version 22H2 KB5030310 Build 22621.2361,, you can now view and delete passkeys saved for your favorite apps/websites from Windows settings.

Deleting a passkey for a website saved to your Windows device does not remove/delete the passkey from your account settings on the website.


References:


Here's How:

1 Open Settings (Win+I).

2 Click/tap on Accounts on the left side, and click/tap on Passkeys on the right side. (see screenshot below)


Passkey_managers-1.webp

3 Click/tap on the 3 dots button for the app or website you want to delete the passkey for, and click/tap on Delete Passkey. (see screenshot below)

Some passkeys for login.microsoft.com can't be deleted, as they're used with your Microsoft Account for signing in to the device and Microsoft services.

"This passkey can't be deleted because it's required to sign in to this device."

Cant_delete.webp


Passkey_settings-2.png

4 Click/tap on Delete Passkey to confirm. (see screenshot below)

Passkey_settings-3.png

5 When finished, you can close Settings if you like.


That's it,
Shawn Brink


 
Last edited:
It's odd that there's a tutorial for how to delete passkeys on Windows 11 but not for how to create them!
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
I am finding that PKs cannot be created on my Windows 11 Pro 23H2 build 22631.3880 HP desktop computer so deleting them is not applicable in my case. See photo below.
I have no problem setting them up on my Android 14 phone. See my thread: -


PKs cannot be created on this Windows device (Google).png
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
It's odd that there's a tutorial for how to delete passkeys on Windows 11 but not for how to create them!
Hello Bruce, :alien:

It varies per site on exactly how, but there are basic details on how to create a passkey below included in the info at the top of this tutorial to help some.

UPDATE:
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
Hello Bruce, :alien:

It varies per site on exactly how, but there are basic details on how to create a passkey below included in the info at the top of this tutorial to help some.

Yep, thanks.

But
  • Create a passkey from your account settings.
involves seven or so steps which will be similar on any site, but screenshots would certainly help understanding.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Yep, thanks.

But
  • Create a passkey from your account settings.
involves seven or so steps which will be similar on any site, but screenshots would certainly help understanding.
Agreed, but those are the steps that will vary per site. :(
 

My Computers My Computers

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
It may be that I cannot create PKs on my PC because I am running a Local account.
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
It may be that I cannot create PKs on my PC because I am running a Local account.

You don't need a Microsoft account to use passkeys, but you do need a PIN.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Yes, but any Windows sign-in PIN is a Windows Hello PIN:
So, when I sign in to my Local account using my Windows PW that means I should be able to create PKs on that Windows device?

If so, then it doesn't work that way on my device. See my post #3.

Okay I had best not hijack this thread so I'll leave the room. :-)
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Have you set a Windows PIN?
I don't know what that is. I have a password for signing in to my Microsoft Account and a password for logging in to my local account. I have opted to use my local account.

Edit: After researching I think this PIN is for signing into my MS account (instead of using a password) but I want to stick with using my local account.
 

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
I don't know what that is. I have a password for signing in to my Microsoft Account and a password for logging in to my local account. I have opted to use my local account.

Edit: After researching I think this PIN is for signing into my MS account (instead of using a password) but I want to stick with using my local account.

You can add a PIN for a local account: Add PIN to Account in Windows 11
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop

My Computers My Computers

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
if you delete a passkey and the website still asks for it how can you get logged in
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
custom
if you delete a passkey and the website still asks for it how can you get logged in

I asked Copilot for suggestions and 3. Reset Password looks most likely:

If you've deleted a passkey and the website still asks for it, you can try the following steps to regain access:

  1. Check for Backup Passkeys: Sometimes, browsers or password managers save backup passkeys. Check if there's another passkey saved for the same website.
  2. Use a Different Device: If you have access to another device, try logging in from there. Your passkey might be saved on that device.
  3. Reset Password: Use the "Forgot Password" or "Reset Password" option on the website. This will typically send a reset link to your email, allowing you to create a new passkey.
  4. Contact Support: If the above steps don't work, reach out to the website's support team for assistance. They might be able to help you recover or reset your passkey.
If you're using a Windows device, you can manage your passkeys through the Settings app under Accounts > Passkeys. Unfortunately, there isn't a way to restore deleted passkeys directly from the settings, but you can create a new passkey when prompted by the website.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
if you delete a passkey and the website still asks for it how can you get logged in

Hello, and welcome. :alien:

In addition, you may be able to select a different sign in option if supported by the site.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
But I'm curious why did they limit the pin to only 4 digits when most password managers suggest you use at least 16 Alphanumeric characters?
Seems more vulnerable to a brute force attack if the device is stolen and they can try over and over within the limits allowed. There's ever charts on the web that show the most used Pin numbers and 26% of them were birthday numbers not that hard to find. Appreciate any input on this.

Hello, :alien:

4 is just the default, you can specify a larger minimum PIN length.

 

My Computers My Computers

  • At a glance

    Windows 11 Pro for WorkstationsIntel i7-8700K 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GD...
    OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • At a glance

    Windows 11 ProSnapdragon X Elite (12 core) 3.42 GHz16 GB LPDDR5x-7467 MHz
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender

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