Please tell me how do I get past current people I am working ?I was never able to get past lower level support to get to someone who COULD help me. Once I was able to, they stuck with me.
Last engineer who I worked with told them that it's not going to work without 2 Full length X16 slots. That was two weeks ago.
Since I didn't hear from them I wrote to Workstation Sales mgr who is above my sales guy & told her that your own engineer says it wont work. She didn't reply & instead sales guy wrote to me saying he apologizes for not answering for a week he & he has asked the opinion of another senior engineer as to what to do, meaning give me another model with 2 X16 slots OR there is nothing wrong with current configuration. Not in exact words but basically that seemed to be the implication.
That was a week ago & I haven't heard from them.
The Sales manager in charge of workstations keeps asking the sales guy to answer my querry.
So it is kicking can OR like a football situation.
I don't know who is above these two people.
My Computer
System One
-
- OS
- Win 7
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell T-7500
- CPU
- Intel Xeon E5645@2.4 GHz
- Memory
- 12 GB