Dell Laptop Shuts Down Spontaneously

Win ver: 25H2

Without warning, and following no discernable pattern, my Laptop shuts itself down. It's as if it losing all power. It usually requires several reboot attempts before a complete restart is achieved. At all times, my Battery shows a 100% charge. The Wall Plug and Power Supply connections are solid and the Power Lite stays on at all times. When I pull the power plug out of the power jack, the computer remains running. The Battery then shows a normal discharge rate. When the Power Plug is re-inserted the Battery recharges itself without issues.

The program "Event Look" which is supposed to provide more - and easer to interpret - debug information... What I get is: "EventID41 Critical The System has rebooted without cleanly shutting down first. This error could be caused if the System stopped responding, crashed, or lost power unexpectedly."

I have no idea what to do. Any suggestions are greatly appreciated.

Here is what AI says:
Windows Event ID 41 indicates your system rebooted or shut down unexpectedly. It is a "symptom" rather than a root cause. Because the PC lost power before it could finish saving logs, this event simply means "the PC didn't shut down cleanly". [1, 2, 3]

Common Causes

• Power Supply Unit (PSU): Insufficient wattage or faulty hardware dropping power.
• Overheating: Thermal throttling or unsafe temps causing an emergency shutdown.
• Unstable Overclocking: Corrupt settings or voltages causing immediate crashes.
• Faulty Drivers / BSODs: A Stop Error (Blue Screen) that reboots the PC instantly.
• Defective RAM: Memory errors causing immediate system failure. [1, 2, 3, 4, 5, 6]

Troubleshooting Steps

Since Event ID 41 is generic, you should examine other logs to find the true culprit:

1. Check the Memory Dumps: Navigate to C:\Windows\Minidump to look for crash logs that could indicate a specific driver or hardware failure.
2. Review Other Logs: Right-click Start > Event Viewer > Windows Logs > System. Filter the events by critical and error levels leading up to the ID 41 error.
3. Turn Off "Fast Startup": This Windows feature can sometimes cause unclean shutdown states. Go to Control Panel > Power Options > Choose what the power buttons do, unlock the settings, and uncheck Turn on fast startup.
4. Run a System Scan: Open Command Prompt as administrator and run sfc /scannow to fix corrupted core system files.
5. Test Your Hardware: Ensure your PC's temperatures are safe and run diagnostic tests on your Power Supply Unit and RAM. [1, 2, 3, 4, 5]

For a deeper dive into the technical details and advanced diagnostics, refer to the official Microsoft Event ID 41 Troubleshooter.

Follow these instructions. Gather the files necessary for analysis. Put them all into a folder. Zip the folder. Then upload the zipped folder to any cloud provider. Post a SHARE link to the zipped folder here. @zbook will analyze them when he comes online.

It wouldn't be a bad idea for you to monitor your temperatures as overheating can also cause a sudden shutdown.
Coretemp is a small app that runs in the background. In its options you can set it to show the amount of load and the highest temp across all cores in your system tray. Core Temp