Desktop starts showing active laptop battery usage


glennc

Active member
Local time
8:34 AM
Posts
38
OS
Window 11 Pro
Window 11 24H2

My HP Desktop computer had just begun showing an active laptop battery including charging, discharging and shutting the computer down. This I believe began with the last 24H2 update. I do have a APS UPS but that never was indicated by the battery icon on. The computer AC plugs into the UPS. Noted also that Windows which is Pro version shows that an optional HP Firmware update is available, but when I tried to install it, it does not. Not sure if that is connected.
Stumped... Thanks for any assistance
 
Windows Build/Version
Windows 11 Pro 24H2

My Computer

System One

  • OS
    Window 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    ntel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    factory
    Memory
    12GB
It is OS Build 26100.4351. I've have had the computer for years and maybe I've done something incorrectly but it seems that the battery icon was always full and never functioning. Did I inadvertently click some option? Battery usage shows no usage in the past seven days although this morning the icon indicated it was almost out of power and now it has recharged to 100%???
 

My Computer

System One

  • OS
    Window 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    ntel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    factory
    Memory
    12GB
UPS are monitored if you have connected the USB cable from the UPS to the PC. Have you? Simply remove the cable. Look at Settings, Apps, Installed Apps if you find anything relevant and uninstall it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5472), 24H2 (4484)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.4484)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Thank you for the information!! Yes there is a cable (looks like a phone jack plug to a usb) attached to the computer. I have owned this UPS for decades. I do not keep my computer on when not in use, although the APC UPD ES 550 is continuously plugged in. When I turned the computer on this morning, thee computer indicated that the battery was at 0% and I it stopped. Not paying attention, sorry, I believe I just restarted the computer and it is running and is currently recharging and up to 3%. Window's Battery levels show that for the last 7 days it has had 0% charge which is well before this problem appeared. My screen shuts down and led blinks when I turn the computer off (as always) as well as the external speakers stay powered. It appears to act like a virtual laptop...........? What battery is being monitored??? This is an HP DESKTOP and 3 or so days ago it did not do this. I must be having a brain f*rt or something is unusually going on!
Appreciate the help. Windows shows that no apps have been using any power.... I will not disconnect the USB cable until I get more understanding of my situation.
 

My Computer

System One

  • OS
    Window 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    ntel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    factory
    Memory
    12GB
I did decide to pull the USB cable off and the Battery indicator disappeared, so it is monitoring the UPS battery level????? It has been so long since I have messed with the UPS that I have forgotten about it. Although I haven't been able to reconcile all of my system's symptoms.
 

My Computer

System One

  • OS
    Window 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    ntel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    factory
    Memory
    12GB
I did decide to pull the USB cable off and the Battery indicator disappeared, so it is monitoring the UPS battery level????? It has been so long since I have messed with the UPS that I have forgotten about it. Although I haven't been able to reconcile all of my system's symptoms.
Bingo! It was the UPS battery level. I remember once in Windows XP that I had enabled UPS monitoring by curiosity and the computer wouldn't load Windows because no UPS was detected! I had to boot in Safe Mode and disable UPS monitoring. We frequently learn from our mistakes.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5472), 24H2 (4484)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.4484)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Hey, since I am trying not to disconnect the cable permanently, I tried a different BackUp Battery in the UPS. Still seem to be having some of same issues but I should let the new battery charge overnight. Will follow up again if it does or doesn't solve the problem.
Thanx.
 

My Computer

System One

  • OS
    Window 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    ntel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    factory
    Memory
    12GB

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