Solved Desperately Need Help - Outlook - Lost all Outlook mail settings and emails


:party::party:

OMG it worked beautifully!!! That was easy, everything restored - emails, cutom folders!
Thank you all so very , very much for all your patience and incredible most awesome help!!!!!!!!!!!!!!

On a side note, any way to do the same with my Outlook calendar? Not a real biggy if not I can just manually enter all my appointments.

Thanks again, ole Don is a very, very happy man this morning!!!!!
 

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Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
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Intel i9 9900k
Motherboard
EVGA Z390 Dark
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32 GB GSkill 3200 MHz DDR4
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Creative Onboard
Glad all was not lost, just Outlook being, well, Outlook lol.

Hmmm. For a calendar, first we'd need to know what calendar app, and if the calendar is tied to an email account, which one it is.

Then, we also need to see if the webmail version of the email address has a calendar feature.
 

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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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sound like your OST got corrupted somehow. you could look into some ost recovery programs, if the calendar is worth it. the appts were most likely stored locally on your outlook desktop applications.
 

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With a new profile, could he just import the old .OST?
 

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    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
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    Realtek® ALC1220 Codec
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    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
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    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
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    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
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    PSU
    Dell
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    Dell
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    Dell
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    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
No, ost is the profile data file. He now has 2 ost files, but the one with the local calendar data is corrupted (I’m 90% sure that’s what caused this). You can use a sysinternals program to try and repair it. And they also have an ost to pst converter program.
 

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Windows 11 Pro
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Windows 11 Pro
Makes sense.
 

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    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
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    Logitech MX Master 3S | MX Master 3 for Business
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    AT&T LightSpeed Gigabit Duplex Ftth
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    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
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    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
:party::party:

OMG it worked beautifully!!! That was easy, everything restored - emails, cutom folders!
Thank you all so very , very much for all your patience and incredible most awesome help!!!!!!!!!!!!!!

On a side note, any way to do the same with my Outlook calendar? Not a real biggy if not I can just manually enter all my appointments.

Thanks again, ole Don is a very, very happy man this morning!!!!!
I love it when a plan comes together! :star:

I did something similar last week, and had a heckuva time getting my emails back. Luckily (although I hate OneDrive hijacking my stuff), they were all stored on OneDrive! Don't ask how I got them all back; to this day, I don't know what I did right.
 

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    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
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    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
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    That's all Folks!
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    Windows 11Intel Core i7 (10th gen) 1070016 GBIntel UHD Graphics 630
    Operating System
    Windows 11
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    Manufacturer/Model
    HP
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    Intel Core i7 (10th gen) 10700
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    Intel
    Memory
    16 GB
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    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
Sorry, gang. Being admitted to the hospital unexpectedly today. I will reply, but it may be later this evening or tomorrow. Thanks a lot.
 

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OS
Windows 11
Computer type
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Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
Sorry, gang. Being admitted to the hospital unexpectedly today. I will reply, but it may be later this evening or tomorrow. Thanks a lot.
OKMGoodness! I hope it's not too serious and you'll be OK.
 

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    Windows 11 23H2 22631.2861Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90...16384 MBytesIntel UHD Graphics 630
    OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
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    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • At a glance

    Windows 11Intel Core i7 (10th gen) 1070016 GBIntel UHD Graphics 630
    Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
Sorry, gang. Being admitted to the hospital unexpectedly today. I will reply, but it may be later this evening or tomorrow. Thanks a lot.
Here’s hoping for a positive outcome, cheers 🙏 🙏 🙏
 

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    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Windows 11 Pro 25H2 Build 26200.8655
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    Sin-built 2013
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    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
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    Computer type
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    LENOVO Yoga 7 14IRL8 - Type 82YL
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    2000/500
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    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
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    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
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    1x Intel® Iris® Xe Graphics
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    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Here's hoping for a speedy outcome and recovery @dburne

No, ost is the profile data file. He now has 2 ost files, but the one with the local calendar data is corrupted (I’m 90% sure that’s what caused this). You can use a sysinternals program to try and repair it. And they also have an ost to pst converter program.

Seems I have a Macrium Disc Image from yesterday the 24th. If you think better for me just to try that I will certainly give it a shot just let me know. Not going to try anything until I hear from someone. I scared.

@dacrone now that we know the email is, in fact, intact on the webmail server, I think it might be a good idea if @dburne were to go ahead and restore this Macium image so everything is exactly as he had it, rather than setting up the new profile completely making use of conversion programs and such.

Would you agree?
 

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    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
i wouldnt. no telling when it got corrupted or what caused the corruption. depends on how important that calendar was...
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
OK, sorry gang I am back. I am in poor health and had a sudden issue yesterday and I just kept going south rapidly had to get to the yard right away and then they transferred me afterwards over to the hospital here which I still am in. Looking like I will be able to go home tomorrow.

Anyway, as mentioned, everything is working, absolutely beautifully. Now that I know how to get everything back, I will try disabling one drive again because I really do not need it running.

Thanks again everyone for all the most wonderful help!!
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
OKMGoodness! I hope it's not too serious and you'll be OK.

Well unfortunately it is. That is ok though I am well prepared for what I know is coming soon.
Thank goodness for spell and grammer check in Office LOL which is part the problem I am having today.

I removed iCloud from my startup routine, had to do it with task manager as I do not see a way to turn it off in my Windows software. However nothing is showing in my startup now so don't know what is going there, but it still shows disabled and insists on starting with every boot.
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
Seems I got it now, have icloud removed from my system and no longer starts up of course. Will be testing shortly.
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
Ok so did not lose anything by removing iCloud good to go now!!
Thanks so much everyone!!!

I may re-enable iCloud just so's it still has every thing there. Obviously in my case that would not happen.
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
One more question (of course).
Now here is where I run into issue due to my health - I start a thread and then as soon as I am ready to type - I will have no idea at times what I was going to say,

So going to be a minute, hang on... ;-)

Profile for my recently created new profile I named with a unique name,
Can I safely delete the orginal Profile or should I leave intact and just choose my custom profile each time ? It is stored with the name Profile. I have a suspicion I can delete it but would rather have confirmation here.

Thanks,
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
May as well leave it intact. Go back to control panel > mail > show profiles and set it to always launch with your new one. The drop-down will have all profiles it prompt each time to choose from.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
May as well leave it intact. Go back to control panel > mail > show profiles and set it to always launch with your new one. The drop-down will have all profiles it prompt each time to choose from.

Thank you, that takes care of that for me, simple!!
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard
One more question - any of you using the new Outlook?
 

My Computer My Computer

At a glance

Windows 11Intel i9 9900k32 GB GSkill 3200 MHz DDR4EVGA RTX 3090 FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
EVGA
CPU
Intel i9 9900k
Motherboard
EVGA Z390 Dark
Memory
32 GB GSkill 3200 MHz DDR4
Graphics Card(s)
EVGA RTX 3090 FTW3 Ultra
Sound Card
Creative Onboard

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