Solved Device No Longer Showing up in Windows Media Player


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MalwareT

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Why would an external optical drive device burn CDs one time and then the next time it doesn't show up in my Windows Media Player in Windows 11? Also, what can I do to correct this?
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Have you tried unplugging and plug back in? One of mine ejects when I eject the disc, seems to cut the power to the drive and replugging resets it.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
Have you tried unplugging and plug back in? One of mine ejects when I eject the disc, seems to cut the power to the drive and replugging resets it.
Click to expand...
Yes. I always unplug it and plug it back in because it's in the way when I'm not using it. Also, I've tried plugging it in both the front and the back USB ports and even with the small USB-C port in the front. However, it's just not showing up anymore in my Windows Media Player, even though it showed up the first time that I used it and I was able to burn CDs. :unsure:
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Also, here is the product in case that would be helpful: Amazon.com
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Is Folder Options, View tab set to Show empty drives? Mine is set so I can see it on the right panel when clicking This PC but don't get it in the left panel until putting in a disc.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Berton said:
Is Folder Options, View tab set to Show empty drives? Mine is set so I can see it on the right panel when clicking This PC but don't get it in the left panel until putting in a disc.
Click to expand...
Could you elaborate a bit more on that?
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
File Explorer, 3 dots on menu bar, Options, Folder Options. View tab.

1735862405282.webp
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Berton said:
File Explorer, 3 dots on menu bar, Options, Folder Options. View tab.

View attachment 120920
Click to expand...
However, under the "Hidden files and folders," the "Don't show hidden files, folder, or drives" is highlighted. So, should I unhighlight that and highlight the "Show hidden files, folders, and drives"?
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Well, that didn't do anything. But the thing that I don't understand is how my Window Media Player could be one way one day, and then different the next day. :unsure: Because no one changed it as far as I know.
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Also, with my Windows 10 computer, I didn't have worry about all this. My Windows Media Player just functioned the right way.
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
On Win11 I'm using Windows Media Player Legacy, shows in Start, Windows Tools. I also use VLC.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
I don't understand why my "Start burn" option doesn't highlight anymore.

wmp.burn.webp
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
Okay. I just noticed from my screen shot where it says, "Connect a burner and restart player." (That's a new one on me.) Therefore, it's working now. Problem solved.
 

My Computer My Computer

At a glance

Windows 11Hexa-Core i5-8600T processor 3.2GHz32GB of DDR4 RAMintegrated Intel HD 630 coprocessor
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 7060
CPU
Hexa-Core i5-8600T processor 3.2GHz
Motherboard
Dell Inc. 0DWPVW A00
Memory
32GB of DDR4 RAM
Graphics Card(s)
integrated Intel HD 630 coprocessor
Monitor(s) Displays
Intel(R) UHD Graphics 630 [Display adapter] DELL S2230MX [Monitor] (21.7"vis, s/n XX-05GX1Y-XXXXX-23J-08WM, March 2012)
Antivirus
Windows Defender Version 4.18.24090.11 Malwarebytes Anti-Malware Version 5.2.4.157
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