DMP file analysis

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borgus

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• Feb 2, 2024

• #1

W11 Pro Version 10.0.22631 Build 22631

Dump file indicates a kernel crash, but can this be analyzed to determine the root cause? Thanks.

https://1drv.ms/u/s!AmKCN6jvYsvCyjUox0BHCDQPOUBY?e=BbDTvJ

 

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zbook

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• Feb 2, 2024

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Whenever possible we would like to improve the website webpage.

How come the posting instructions were not seen or followed?

What modifications if any could be made?



See posting instructions:

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

 

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borgus

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• Feb 2, 2024

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The interest here was not to analyze the dmp but to discover whether there is a tool beyond what BlueScreenView has already revealed.

Thanks

 

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zbook

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There are two common third party software used for debugging:


1) Blue screen view

2) Who crashed


Microsoft has debugging software: Windbg

 

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  Laptop

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  Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

  Motherboard

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  16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

  Graphics Card(s)

  NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

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x BlueRobot

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• Feb 3, 2024

• #5

borgus said:

The interest here was not to analyze the dmp but to discover whether there is a tool beyond what BlueScreenView has already revealed.

Click to expand...

Yes, WinDbg, which is the only tool you should be using to analyse dump files, however, no tool is going to give you an immediate answer of "this is the problem" which you seem to be seeking.

You're going to have to put some effort into reading the dump file yourself or request that someone do it for you.

Install WinDbg - Windows drivers

Start here for an overview on the Windows debugger and installing WinDbg.

learn.microsoft.com

 

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