Drive stops being recognized during large file transfer


yeah ysplit dual power usb cables are just another option. a powered usb hub is the same, except it plugs into the wall and supplies multiple usb ports with external power. in this scenario, no difference.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
yeah ysplit dual power usb cables are just another option. a powered usb hub is the same, except it plugs into the wall and supplies multiple usb ports with external power. in this scenario, no difference.
Click to expand...

I guess if it's true that the hub would supply more power than the USB standard specifies then it would work. Have the check the specs of the hub to be sure.

It says 1 amp, so even USB 3.0 wouldn't quite be enough. But I used the Y cable for a long time without a problem.

20250201_001040.webp
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
before I buy anything is there any way I can be more certain it is the power that is the issue?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
medben said:
before I buy anything is there any way I can be more certain it is the power that is the issue?
Click to expand...

Try it on another pc that might have more power.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i9-14900KCorsair 128GB (4x32GB) DDR5 5600MT/S CL40 Mem...Onboard
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Intel
CPU
Intel(R) Core(TM) i9-14900K
Motherboard
GIGABYTE Z790 AORUS Elite X WIFI7
Memory
Corsair 128GB (4x32GB) DDR5 5600MT/S CL40 Memory Kit
Graphics Card(s)
Onboard
Sound Card
Onboard
Monitor(s) Displays
43 inch 4k
Screen Resolution
2k (2560 x 1440)
Hard Drives
WD_BLACK 1TB NVMe SSD with Heatsink 7300 mb/s
PSU
MEG Ai1300P PCIE 5 & ATX 3.0 PSU 1300 watts
Case
Phanteks (PH-ES614PTG_BK) Enthoo Pro ATX , Tempered Glass, Integrated RGB Lighting
Cooling
ENERMAX LIQMAXFLO 360mm A-RGB AIO CPU Liquid Cooler
Keyboard
Wireless logitech
Mouse
Wireless logitech
I will buy a power thing. The one reason I'm really surprised if it's power that is the issue - my old PC did it just fine, and that was an awful 2011 PC. How is it doing worse for power on the USB than a modern one????
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
save the following as a .ps1 file. launch powershell as admin, browse to and run .ps1. then go into advanced power settings and check this setting:

1738461964499.webp

Code: 
#Requires -RunAsAdministrator
# Unlock-PowerCfg - v22.05.11

# Disable "Connected Standby"
Set-ItemProperty -Path 'HKLM:\SYSTEM\CurrentControlSet\Control\Power' -Name 'CSEnabled' -Value 0 -Force

# Get Power Settings entries and add/set 'Attributes' to 2 to unhide
$PowerCfg = (Get-ChildItem 'HKLM:\SYSTEM\CurrentControlSet\Control\Power\PowerSettings' -Recurse).Name -notmatch '\bDefaultPowerSchemeValues|(\\[0-9]|\b255)$'
foreach ($item in $PowerCfg) { Set-ItemProperty -Path $item.Replace('HKEY_LOCAL_MACHINE','HKLM:') -Name 'Attributes' -Value 2 -Force }
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
save the following as a .ps1 file. launch powershell as admin, browse to and run .ps1. then go into advanced power settings and check this setting:

View attachment 123998

Code: 
#Requires -RunAsAdministrator
# Unlock-PowerCfg - v22.05.11

# Disable "Connected Standby"
Set-ItemProperty -Path 'HKLM:\SYSTEM\CurrentControlSet\Control\Power' -Name 'CSEnabled' -Value 0 -Force

# Get Power Settings entries and add/set 'Attributes' to 2 to unhide
$PowerCfg = (Get-ChildItem 'HKLM:\SYSTEM\CurrentControlSet\Control\Power\PowerSettings' -Recurse).Name -notmatch '\bDefaultPowerSchemeValues|(\\[0-9]|\b255)$'
foreach ($item in $PowerCfg) { Set-ItemProperty -Path $item.Replace('HKEY_LOCAL_MACHINE','HKLM:') -Name 'Attributes' -Value 2 -Force }
Click to expand...
worked in changing the setting. the first file downloaded even faster. it still did that crash down to 0 thing again and then eventually failed.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
I'm not a fan of USB powered drives - far better to have a mains powered one.
As people tend to jiggle USB plus when installing and removing them that can cause solder joint failures on the connector which could manifest as a problem after a period of use and things heat up, and could also be responsible for the drive disappearing.
Tip: use a short USB cable (6" long) to plug into rather than the port on your pc. Cheaper to fix than a motherboard...
Bear in mind too that this is an OLD issue AND affects Mac and Linux users too so best to look for a common factor.
Power settings are a red herring as they aren't relevant while transferring data, only when idle.
One thing to check (as per the old days) is for IRQ conflicts - check under device manager / drive controller.
It's best for drives to have a dedicated IRQ rather than share it, and this has and definitely can cause issues.
There was a case where an audio device shared an IRQ with a HDD and the HDD kept disappearing. Switched to a different IRQ and bye-bye problem.
 

My Computer My Computer

At a glance

Windows 11 Pro 24H2i7 Ultra16GBIntel
OS
Windows 11 Pro 24H2
Computer type
Laptop
Manufacturer/Model
LG
CPU
i7 Ultra
Memory
16GB
Graphics Card(s)
Intel
Sound Card
Intel Realtek
Monitor(s) Displays
Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
Screen Resolution
2560x1600
Hard Drives
1TB SSD, 5 external WDs
Mouse
Logitech Master MX 3S
Browser
Vivaldi
Antivirus
Kaspersky Premium Suite
medben said:
i tried this and it seems to be working (it has been transferring large files for 20 minutes and hasn't disconnected yet). It still does the weird transfer speed falling to 0 thing, but it waits a while and then comes back. I wonder what causes that.

edit: lol right after i said that it disconnected. well, it lasted longer this time
Click to expand...

Yup, I've had to go into Device Manager and untick all those power and sleep settings from every entry in there. And not just the USB one's, either. Many have that Power Management Tab setting so you'd have to go through them one by one to see which ones do and which one's don't. Then untick every sleep box you can find.

There was another thread about this not too long ago...

Disable Power Management for all devices via script

Im trying to disable all Power Management options for all devices found under Device Manager. This includes all USB devices and NICs. I came across the "Disable-NetAdapterPowerManagement" command and ran: Disable-NetAdapterPowerManagement -Name * The "Allow the computer to turn off this device...
www.elevenforum.com www.elevenforum.com

And using the powercfg -devicequery wake_armed command was a big help in tracking down any of the ones that I missed.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 build: (26200.7623)32GB
    OS
    Windows 11 Pro 25H2 build: (26200.7623)
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Pro
    Memory
    32GB

  • At a glance

    Microsoft 25H2 ProIntel Core Ultra 764GBIntel Integrated Graphics
    Operating System
    Microsoft 25H2 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Pro 14 - PC14250
    CPU
    Intel Core Ultra 7
    Memory
    64GB
    Graphics card(s)
    Intel Integrated Graphics
    Hard Drives
    Micron 1TB SSD
OK, so should I just buy a power supply for the drive? how does that work? Can it handle multiple drives? any recommendations?

i am still confused why my better PC has this power draw issue but my old one did not.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Morph000 said:
I'm not a fan of USB powered drives - far better to have a mains powered one.
As people tend to jiggle USB plus when installing and removing them that can cause solder joint failures on the connector which could manifest as a problem after a period of use and things heat up, and could also be responsible for the drive disappearing.
Tip: use a short USB cable (6" long) to plug into rather than the port on your pc. Cheaper to fix than a motherboard...
Bear in mind too that this is an OLD issue AND affects Mac and Linux users too so best to look for a common factor.
Power settings are a red herring as they aren't relevant while transferring data, only when idle.
One thing to check (as per the old days) is for IRQ conflicts - check under device manager / drive controller.
It's best for drives to have a dedicated IRQ rather than share it, and this has and definitely can cause issues.
There was a case where an audio device shared an IRQ with a HDD and the HDD kept disappearing. Switched to a different IRQ and bye-bye problem.
Click to expand...
The menu shows no conflicts.

So it's not the power management settings, it's not the IRQ settings, what is it??? My old PC which was much worse worked fine.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
OK - I may have gotten it. It's not done yet (because the hard drives are several terabytes) but it is consistently transferring at >100mb a second and no longer does any of the jumping or dropping whatsoever.

What I believe the issue is is that specifically the ones at the top of the back of my PC, not just the top proper, have way lower power draw/whatever makes transferring work than the few on the bottom. I don't know the precise difference between these but moving both hard drives to the bottom USB ports made it work. On my old PC all the ones on the back were basically interchangeable.

If it stops and I was wrong I will update again.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
It worked, yay.

Thanks everyone.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
You must log in or register to reply here.

Latest Support Threads

Latest Tutorials

Back
Top Bottom